# RICAM — user reviews > 30 indexed App Store user reviews of RICAM by ShenZhen Real Image Technology Co.,Ltd, rated 1.70/5 from 26 ratings. - Source: https://appshunter.io/ios/app/ricam/id1448992492/reviews - App overview in markdown: https://appshunter.io/ios/app/ricam/id1448992492.md - Rating breakdown: 5★ 3 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 21 ## Newest reviews (17 of 30) ### 1/5 — Very poor *2022-07-22, version 1.1.2* App does not connect to camera whose files always lock so it needs to be regularly cleared. ### 1/5 — This app doesn’t work *2022-07-14, version 1.1.2* It connects to the wifi but nothing happens after that.. ### 1/5 — App doesn’t offer features it claims *2022-07-04, version 1.1.2* I purchased this camper for my father. We got it hooked up with his phone iPhone SE and he can view videos he captured but he can not save them to his phone or share them. There is only a share button and when he clicks the share button it states “…..download videos first…” but there is not a download button. I went back to the listing and there is a photo that shows where the shar/download/delete video buttons are and they are not there, don’t exist. I don’t know if it’s because he has an older iPhone? ### 1/5 — Very difficult to connect to phone and use *2022-06-17, version 1.1.2* Really struggling with this wish I had not been given camera as a gift would have returned item if I had bought it ### 1/5 — Doesn’t work *2022-05-31, version 1.1.2* Simply no way of connecting the camera having a app that has no help ### 1/5 — HORRIBLE *2022-01-29, version 1.1.2* This app blows ### 1/5 — Please update gor iOS15 *2022-01-02, version 1.1.2* Does not work with iOS 15. Please update!!! ### 1/5 — Useless *2021-12-24, version 1.1.2* This app will not work on my iPhone 12 Pro Max. And can’t find any help to fix it. ### 1/5 — Why *2021-11-17, version 1.1.2* Why is this app recommended when it doesn’t work. I take back my one star and give it 0 stars. Piece of sorry control junk ### 1/5 — Trash *2021-10-22, version 1.1.2* THIS APP DOESNT WORK DONT USE!!!!! ### 1/5 — Doesn’t work for IPhone *2021-06-17, version 1.1.2* It doesn’t work for any iPhone, device connected, but when you open app it freeze. I tried the same for Samsung phone, it works ### 1/5 — App not working *2021-03-11, version 1.1.2* App will not show or control video. Only black screen. ### 1/5 — Does not work *2021-02-10, version 1.1.2* Does not connect to camera on iphone. Ipad works, but that’s kind of useless on the bike ### 1/5 — Does Not Work *2021-02-04, version 1.1.2* App connects to TEETOK bicycle camera just fine, but is unable to perform any functions or show videos or provide real-time video. Waste of an app. ### 1/5 — iPhone 11 *2020-11-28, version 1.1.2* Can’t get it to come up on my phone I have a iPhone 11 ### 1/5 — Doesn’t work *2020-09-23, version 1.1.1* I got a TEENTOK camera to connect with this app. The app recognizes the camera over WiFi, but that’s about it. It won’t load a live video from the camera and it won’t load the recorded videos or photos either. It just doesn’t work. ### 1/5 — Failing. Support fails *2020-09-09, version 1.1.1* Purchased their best bike camera. They email a lot of steps and a bin file to fix. Still failing and no support once I upgraded my review because I thought they’d fix it. Lost my money now. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not working with IPhone *2026-03-31, version 1.1.4* I bought a M3S, it can only work with Android and not IOS. Black screen when live recording! Very bad experience! Please fix the problem! ### 1/5 — Do not buy. Will not connect with phone. Don’t be fooled with the 1 five star rating. *2024-04-15, version 1.1.4* Very poor quality and won’t connect with your phone. It’s a pile of rubbish. Don’t waste your money, no support whatsoever. Avoid avoid at all cost. ### 1/5 — Rubbish *2023-07-06, version 1.1.4* No idea if this app was ever good, but have wasted two hours trying to make it work. iOS 16.5.1, iPhone SE 2022 ### 1/5 — The app doesn’t work *2023-02-15, version 1.1.3* This app its not working ### 1/5 — App Wont Work *2023-02-08, version 1.1.3* Downloaded the app and connected to the dashcam via wifi. However, when I go to the App to connect the dashcam it gets stuck in a Open Preview mode that continuously loads and prevents me from accessing any of the features, including the settings and even seeing video. Fix your app please! ### 1/5 — Doesn’t stream IOS16 *2022-11-22, version 1.1.3* Can’t get it to stream live feed ### 1/5 — Camera isn’t working *2022-11-16, version 1.1.3* Bought this camera. Camera is not working with this app. Contact seller no help. Wasted $90. ### 1/5 — Flipped image *2022-10-26, version 1.1.2* Unfortunately the image is flipped on the app. This is dangerous and confusing. ### 1/5 — Barack screen *2022-09-28, version 1.1.2* When connected to my m3 it’s a black screen.. ### 1/5 — Preview failed *2022-09-15, version 1.1.2* After connecting to wifi of the camera, it tries to start preview but fails every time. Functions like starting and stopping recording were working. ## Most praised reviews (3 highest-rated) ### 5/5 — It works great *2022-07-29, version 1.1.2* To connect to phone by holding down the buttons on top for six seconds each separately waiting about five seconds in between one does Wi-Fi one turns on the camera followed by holding the back top button for six seconds to connect your device as for voice like making a phone call you must hold the back button down again separately than the others Front button to turn on camera middle button to connect to app then back button to set up for doing phone calls or voice If you’re having issues of not seeing camera on the app click settings on iPhone go to settings and scroll down till you see RICAM click on it and unselect cellular data As for downloading videos to phone once in app and with device connected via its Wi-Fi button to phone you must stop recording via app click Albums play the video Then click the share button …..hope this helps ### 5/5 — Perfect with Techalogic Bike Cam *2022-06-30, version 1.1.2* This works seamlessly with my Techalogic bike cam and the videos from it load really quick via Wi-Fi. All the functions work perfectly. There’s nothing not to like. ### 4/5 — Really does not work for iPhone hopefully will *2023-03-24, version 1.1.3* Hello So I had a iPhone XR and I could connect to it Wi-Fi and everything but could not get video or do anything but the buttons were there So I ended up using a friends galaxy 13 and worked perfectly I was due for an upgrade anyway :D but hopefully they can fix that issue later --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*