# Richie City Slots — user reviews > 76 indexed App Store user reviews of Richie City Slots by MEGA FORTUNA TEKNOLOJI VE YAZILIM ANONIM SIRKETI, rated 4.45/5 from 817 ratings. - Source: https://appshunter.io/ios/app/richie-city-slots/id6478907206/reviews - App overview in markdown: https://appshunter.io/ios/app/richie-city-slots/id6478907206.md - Rating breakdown: 5★ 615 · 4★ 87 · 3★ 42 · 2★ 17 · 1★ 56 ## What do users think of Richie City Slots? Overall sentiment: negative **Pros** - 💰 Real cash payouts - 🎰 Fun and relaxing gameplay - 🎉 Chance to win big prizes **Cons** - 🕰️ Slow payouts or no payouts - 🚫 Difficulty cashing out - 📺 Excessive ads - 🤖 Poor customer support **Commonly reported bugs** - Account deletion/closure issues - Inability to change PayPal email - App freezing or crashing **Most requested features** - Increase payout amounts per level - Improve cash out process - Reduce ad frequency ## Newest reviews (11 of 76) ### 2/5 — Stay away *2024-11-29* They’ll just ban you for violating tos which you probably don’t ### 3/5 — Need Help *2024-10-13* I won and when I tried to add my PayPal email it wot I t let me change it had a auto generated email. So after many tries to change I took a chance and use the email that was in it and of course I loss the money I won. Is there a way to fix this issues? ### 3/5 — Not a bad app *2024-09-25* This isn’t a bad app at all, of course there are a lot of ads but that’s how they make their money and is to be expected especially if there are money rewards for users. my main issue is I’ve claimed my reward and received the first email telling me there will be a link sent to me to but haven’t received that link yet and there’s no contact customer support option meaning I have to leave a review instead. **Developer response:** Hello there, Thank you for your feedback! You may contact our support team through support@megafortuna.co with the subject "Expected Reward Redemption" and one of our agents will be happy to inform and assist you accordingly. Regards, Player Support Team 🎮 ### 4/5 — Takes a while *2024-09-20* Takes a long time to cash out, but hey it’s for playing on your phone and watching very short ads! ### 4/5 — Would be 5 but.. *2024-08-31* Slots erase your side game progress (example clear gel on all Cute Pets reels) otherwise best slots game I’ve played - easy to have credits with watching videos ### 3/5 — Obscene amount of ads *2024-08-30* I get that they have to make money and that comes from ad revenue but you can’t just settle in an play because there’s an obscene amount of ads to get through. 15 minutes to actually get to play if you’re picking up daily rewards. There’s an as to get the reward and then an ad to collect it then there’s the poo up ads. It’s a good game when you can play it. I’m not sure the incentive to win actual cash is enough to keep playing this game. **Developer response:** Hi there, Thank you for getting in touch with us, hope you're doing well. We're truly sorry to hear that we didn't meet your expectations fully😭. As an F2P and P2E game, we rely on ads to sustain and improve the platform's offerings for everyone. Our team is currently working on a subscription system, which will offer subscribed users an ad-free experience! Regards, Player Support Team🎮 ### 4/5 — Still waiting for payment *2024-08-26* I put in 2 withdrawals for 5 dollar PayPal amounts it said 1-2 days it’s been a couple of weeks for the for the payment I’ve contacted support love the game just waiting for the payment then it’s definitely 5 stars **Developer response:** Hello Lolly, Thank you for the update on your review. If you can kindly send us an email via help@richie.games with the title 'Missing Reward,' I'll make sure one of our agents responds to it in a timely manner. Regards, Player Support Team🎮 ### 3/5 — Payouts delayed now *2024-08-24* They paid out the first couple of times. Last payment is still under additional review. Yet to receive it. ### 2/5 — I don’t know *2024-08-21* I put in 2 withdrawals for 5 dollar PayPal amounts it said 1-2 days it’s been a couple of weeks for the first one and you can’t get a answer there is no customer support button.. I really like the game and if I get paid, I will give it five stars, but it’s really frustrating when I don’t have any answers. Well, I found a support button but it will when I press it. It won’t send anything anywhere. It says it’s broken so I will give it another week to hear back and if I don’t hear back, I would erase this. **Developer response:** Hello Lolly, Thank you for the update on your review. If you can kindly send us an email via help@richie.games with the title 'Missing Reward,' I'll make sure one of our agents responds to it in a timely manner. Regards, Player Support Team🎮 ### 3/5 — IDK *2024-08-21* It’s and ok game. But I’m getting real bored of it fast. They only give you 5.00 of them money things for each level you complete and you need 625k just to get $5…..people that said they cashed out really fast in a couple days or whatever, must don’t have nothing better to do. If there’s a faster way to get them money things instead of 5 for every level, please let me know. Oh and don’t get me started with ads you also have to watch to get the 5.00 level competition 😩 ### 3/5 — I don’t know *2024-08-20* I put in 2 withdrawals for 5 dollar PayPal amounts it said 1-2 days it’s been a couple of weeks for the first one and you can’t get a answer there is no customer support button.. I really like the game and if I get paid, I will give it five stars, but it’s really frustrating when I don’t have any answers ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t pay out *2024-11-09* I’m still waiting on 10$ from this app, it took forever to get there and then I get an approval email and no deposit. I’d rethink spending so much time on playing for anything with it. Will update or delete this if they actually come through because there was no way for me to email grievances. **Developer response:** Hello there, Thank you for your feedback. We would be glad to take a closer look at your reward claim request. Please kindly get in touch with our player support team via support@megafortuna.co, and one of our agents will be happy to assist. ### 1/5 — No payout *2024-11-05* After spending a huge amount of time playing, I finally reached 14.4 mill Richie cash and requested a payout for $80. I received an email confirming my request but I never got the follow up email with the actual cash out. **Developer response:** Hello there, Thank you for your comment. We'd be happy to take a deeper look at your reward claim request; please kindly get in touch with our player support team via the support@megafortuna.co email address, and one of our agents will inform you accordingly. ### 1/5 — Need help never got my reward *2024-09-24* Need help. I never got my $20 reward that I had enough points for and it won’t let me change my email to get my reward. I emailed customer support and have not received a response at all. They probably don’t answer emails that’s just my guess. I hope this app is not a scam like most of the money apps on the App Store. Please just give me my reward. **Developer response:** Hello there, Thank you for your feedback. Please be informed, unfortunately we're unable to make changes on email section due to security and fair use concerns. Users are permitted to create reward requests only through the email addresses they have registered with. We have this procedure to provide a fun and safe environment for all of our gaming community. No worries though, once you decide to claim your reward, a reward redemption link will be sent to the email address registered to the game. You can then use a different email address to redeem your reward 🫶     Regards,
 Player Support Team🎮 ### 1/5 — Fake *2024-09-24* Wow just quit with these fake ‘real money winning apps’. There’s no real money to actually win on any of these. I develop and test apps, the only apps you have any chance of winning real money are the ones where you have to be a resident of NJ, CT, PA, MI, WV, DL, anyway you can look it up but you have to confirm you live in a state where it’s legal even if it’s online. MGM is a good one but you have to live in the certain states. **Developer response:** Hello there, Thank you for your feedback. We'd like to inform you that as long as you're able to download Richie and have a PayPal account, you'll be able to redeem real currencies into your wallet by playing our application, just like many other players 🫶 Regards, Player Support Team 🎮 ### 1/5 — Getting your bonus money every day it’s a downfall *2024-09-12* I guys look I don’t been cheated out of five rewards because I drew the points from every day you get onto the game you get 15 you get 20 well guess what that’s out of your money so if I was y’all the bonus money that they give you the bonus dollars I would not accept them. I wouldn’t even play this game. I recommend y’all not playing this game. They don’t cheated me out of a lot of time thank you. ### 1/5 — Don’t download *2024-09-06* There way better casino games out there, this one makes you watch an add every 2 minutes it’s ridiculous and you just slowly waste your coins. I can’t not recommend enough to not download this game it’s not worth your time at all **Developer response:** Hi there, Thank you for your feedback. We're sorry to hear that we didn't meet your expectations. As a free-to-play (F2P) and play-to-earn (P2E) game, we rely on ads to maintain and enhance the platform for all users. I’ve shared your valuable feedback with our engagement team, and we’ll be working on adjusting the ad ratio to improve the experience. ### 1/5 — I ain’t got three rewards since I sent them in *2024-09-05* I’ve been playing this game a lot here lately and I think I’ve done sent in seven rewards for five dollars and only got five. So i play it again and made another five and sent it in. Guess what I ain’t received it yet so I’m just wondering somebody else having that problem , I thought they give you rewards for playing I cause I’m going to have to find other game so on that note if you play I been waiting on my reward so it been a week so I play it again and guess what it’s going on day three i’ll keep y’all posted if I get my rewards anytime soon! ### 1/5 — Still waiting for payment *2024-08-29* I put in 2 withdrawals for 5 dollar PayPal amounts it said 1-2 days it’s been a couple of weeks for the for the payment I’ve contacted support love the game just waiting for the payment then it’s definitely 5 stars. I got emails telling me to send withdrawal help it comes back no such site. I’ll try one more time to get 5 dollars after that I’m undowloading . I think it’s a scam **Developer response:** Hello Lolly, Thank you for the update on your review. If you can kindly send us an email via help@richie.games with the title 'Missing Reward,' I'll make sure one of our agents responds to it in a timely manner. Regards, Player Support Team🎮 ### 1/5 — TRY OUT *2024-08-27* I play games for money and I always give them a trial run before I become completely committed. I was excited to try this one because one review read that they received in their account (yes, I always read the reviews before downloading). I accumulated the amount necessary for $5 and started my cash out. Had to verify through my phone number. No problem. Next had to put in my email for my money account. I done all I could to clear off a particular email already posted so that I could put my email in. No avail. There was a prompt button reading buy. I still could not clear the email posted in the bar nor could I get the typing pad to pop up. I pressed ‘buy’ and it showed a check mark and it read request successful and we will get back to your email shortly???! I would not say this is a scam persay. But I do believe I may had just paid someone $5 dollars. I didn’t put any money in so at least I am not out of pocket. As far as the game goes, there are lots of high paying hits and it took no time for me to reach over 100 billion credits. So that much is fun but I definitely question their paying out to any one. **Developer response:** Hello there, Thank you for your feedback. Please kindly get in contact with our player support team through hi@richiecity.com email address; one of our agents would be happy to investigate this further for you. Regards, Player Support Team🎮 ### 1/5 — Please *2024-08-23* I worked to get $5 PayPal payment and when I pressed cash out there was something already in the email bar and I couldn’t type anything. I don’t have my money yet and all my 625 thousand is also gone. When I went to contact them? The part said error, try again later. ## Most praised reviews (10 highest-rated) ### 5/5 — I need help!!!! *2024-12-03* I need help I didn’t recieve the 10 dollars from the Richie City Slots and it has been over 2 days, I can send a screenshot of the message saying that the money will be sent in 1-2 business days if you want me to☺️ **Developer response:** Hello there, Thank you for reaching out! We'd be glad to assist with your report. Please kindly get in touch with our player support team via the support@megafortuna.co email address, and one of our agents will be happy to help. ### 5/5 — Trouble with account *2024-09-30* Love the game. Everything was going great but then out of nowhere received a message that my account is deleted. Not able to log back in and have made several attempts to contact support for help. Never received any response. What else can be done to resolve this matter? **Developer response:** Hello there, Thank you for your feedback. We're sorry to hear that you're having difficulties with logins. Please kindly get in touch with our support team through the support@megafortuna.co email address, and one of our agents will be happy to inform you accordingly. ### 5/5 — 2 payments only *2024-09-16* You get 2 payments then you have to sign up to social networks to possibly get something else. But you have to put in the work first to find out they will not pay past 2 payments **Developer response:** Hello there, Thank you for your feedback. If you're having issues with reward claiming process; please kindly contact our support team through support@megafortuna.co email address. One of our agents will be happy to investigate your case and inform you accordingly. Regards, Player Support Team🎮 ### 5/5 — Thank you *2024-09-07* I just wanted to say thank you for being honest and legitimate with payments. The game is relaxing and fun as well as entertaining for those moments ya need to zone out and enjoy some time to yourself. I truely appreciate the fact you pay for the ads watched and with minimal delay and without hoops to jump through. Keep up the good fight! ### 5/5 — Richie City Slots *2024-09-04* All i have to say is it is definitely 100% legit game that really pays out i not only get to cash out to my PayPal, but i have won visa gift cards in my email from this wonderful game ### 5/5 — I need help! *2024-08-28* I need help, I deleted my account on Richie city slots in order to make a new one because there is an app called rewarded play that pays you to play games and the Richie city slots was up there however I had already had the app before rewarded play came to the App Store and in order to earn I would have to make a new account in order for them to track my progress, I wanted to earn from both apps at the same time to double my earnings, do you think you can help me create a new account because it keeps saying this app is already registered with this device despite my account being delete and when I tried to go back to my old account it said it was deleted and closed me out of the game, can you help me make a new account please or provide an update that allows you to make a new account, Please Help. Also this app is great I highly recommended it to someone looking to make extra cash☺️ **Developer response:** Hello there, Thank you for your feedback and kind words! About the issue you're facing, please kindly note that a device can be associated with only one account (regardless of a deleted account). To create a new account, you may need to perform a 'Factory Reset' on your phone. This will provide you with a new device IP, allowing you to create a new account. Regards, Player Support Team ### 5/5 — Player for real *2024-08-26* I love this game been playing it for a week now You can hit jackpots and make billions of coins I like were you keep playing and get rewards for your time **Developer response:** Hello there, Thank you for your feedback and kind words!! If you encounter any issues, please kindly contact our support team through the help@richie.games email address. Regards, Player Support Team🎮 ### 5/5 — I don’t know *2024-08-24* I put in 2 withdrawals for 5 dollar PayPal amounts it said 1-2 days it’s been a couple of weeks for the first one and you can’t get a answer there is no customer support button.. I really like the game and if I get paid, I will give it five stars, but it’s really frustrating when I don’t have any answers. Well, I found a support button but it will when I press it. It won’t send anything anywhere. It says it’s broken so I will give it another week to hear back and if I don’t hear back, I would erase this. Update I did not get my reward yet but they did get back to me so I really enjoy the game so will give it five stars for now **Developer response:** Hello Lolly, Thank you for the update on your review. If you can kindly send us an email via help@richie.games with the title 'Missing Reward,' I'll make sure one of our agents responds to it in a timely manner. Regards, Player Support Team🎮 ### 5/5 — Fun game *2024-08-19* Good luck fun games I would advise people to try it up as real and everything redeem your money as you win so try it out I just hope everyone out there enjoys it just as much as I did like I said it’s very fun and it’s really ### 5/5 — Cash out *2024-08-18* I was enjoying this game. I finally reached the level to cash out and haven’t been able to. Disappointed. Update: It took a little time but was able to cash out. Legit app. **Developer response:** Hello there, Thank you for your feedback. We'd be happy to assist with your reward claiming process. Please kindly get in touch with our support team at help@richie.games. Best Regards, Player Support Team🎮 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*