# Richmond Official App — user reviews > 90 indexed App Store user reviews of Richmond Official App by Telstra Limited, rated 4.90/5 from 163 ratings. - Source: https://appshunter.io/ios/app/richmond-official-app/id510367793/reviews - App overview in markdown: https://appshunter.io/ios/app/richmond-official-app/id510367793.md - Rating breakdown: 5★ 150 · 4★ 11 · 3★ 2 · 2★ 0 · 1★ 0 ## What do users think of Richmond Official App? Overall sentiment: mixed **Pros** - 📰 Comprehensive team news and updates - 🎬 Quality video highlights and replays - 🛒 Integrated shop and merchandise - 📱 Easy to navigate interface - ⚡ Quick notifications and timely information - 🏆 Coverage of all team programs (AFLW, VFL, VFLW) - 🌍 Accessible for fans worldwide - 👥 Player information and profiles - 🎮 Tipping competition with prizes - 💛 Strong community connection for supporters **Cons** - 📱 iOS 17.5+ requirement locks out older devices - 🔐 Membership sync issues - 🎫 Digital ticket loading problems - 🔄 Ticketmaster integration frustrations - 📺 Video playback only in portrait mode - 🔗 Broken navigation links - ⚠️ Password reset required frequently - 🐛 App freezing and lag issues - 📝 Limited text-based content options - 🔄 Circular navigation loops **Commonly reported bugs** - App requires iOS 17.5, incompatible with iPhone X and older devices - iPad Pro with iOS 16 cannot run app - Membership does not sync with app - Digital tickets fail to load - Video playback forces portrait orientation only - Navigation links loop back to home page - App freezes on push notification screen - Ticketmaster login repeatedly fails - Password reset required for every game access - Landscape mode video playback not supported **Most requested features** - Support for older iOS versions and devices - Separate digital membership card from Ticketmaster - Landscape mode video playback - More written content alongside visual content - Updated player roster management - Advance notification of club events and tours - Improved text-based reporting options - Better membership management interface ## Newest reviews (10 of 90) ### 1/5 — Tickets don’t load ! *2025-04-05, version 5.5.2* Really frustrating. ### 5/5 — Richmond Football Club App *2025-03-10, version 5.5.0* Love it , great to be able to see all Tiger News on the one site. Yellow and Black 🐯🐅 Love my Tiger boys , this is a great site , keep up the good work , let’s go Tiges on Sunday. Yellow and Black 🐯🐅💕💗 ### 5/5 — Yellow and black *2025-01-22, version 5.4.8* I love dusty ### 5/5 — I love Richmond *2024-09-01, version 5.4.3* This app is so good I can see everything that happened so love it ### 5/5 — Terrific website, whether the Tigers are up or down! *2024-08-30, version 5.4.3* Go tiges! ### 3/5 — Mr B *2024-08-29, version 5.4.3* You should issue more written material rather than irritating glitzy visual stuff ### 1/5 — It is not Woking *2024-08-15, version 5.4.3* GGOOOOOOO RICMOND ### 4/5 — TIGES saved my sons life 2018 season *2024-07-30* My son came home from a 3 month trip to Vietnam for the 1st final 2018 within a week of him arriving home after the first final he became very ill with meningitis which he was put into a induced coma for 3 days, it then caused the infection go to his heart which needed open heart surgery so we were watching the prelim final from his hospital bed in Melbourne. So basically if the TIGES hadn’t made the finals that year my son wouldn’t be alive today So Thankyou from the bottom of my heart for basically saving his life I have been a Tiger supporter for over 50 years and a proud gold member of 23 years. Pam Lewis ### 4/5 — Tigers *2024-07-04, version 5.4.3* I love sitting in my lounge in the warmth of the room, watching my Tigers weather they win or loose. We are rebuilding the team atm and that takes time, we will be back on top one day. I love Dusty of course, but I understand if he goes up with Damian, they are very close. He gave the Tiger’s the best years of his life. I love the Tiger’s. ### 5/5 — Why I like the Richmond app. LETS GO THE TIGERS! *2024-06-18, version 5.4.2* I love the Richmond app because you can find anything about players and shop! LETS GO THE TIGERS! ## Most critical reviews (10 lowest-rated) ### 1/5 — No support for older devices *2026-03-06, version 5.5.6* This updated app requires iOS17.5 or later which means anyone still using an iPhone X or older is unable to update their app and not only have you not given us the option to continue to use the old version, you just stopped the old version working!!!! Not very fan friendly….. ### 1/5 — Why lock out those with older device? *2026-02-16, version 5.5.6* Have original iPad Pro, works perfectly for everything except for this app. This App requires iOS 17, max iOS available for the ipad is 16. This ridiculous restriction is locking out fans. Poor form ### 1/5 — I don’t have latest operating system iPhone 8 *2026-02-11, version 7.2.0* Can not update my iPhone running 16 can not update to 17😡😡😡 ### 1/5 — IOS update *2026-02-03, version 5.5.6* App requires IOS 17.5 to work but my iPhone X won’t update IOS systems anymore rendering the app completely useless if you own an older phone……..not happy ### 1/5 — Pathetic Tigers *2025-08-20, version 5.5.5* Sack Adam Yze ### 1/5 — Richmond app *2025-08-07, version 5.5.5* The worst app i’ve ever used ### 1/5 — App can’t transfer tickets *2025-07-12, version 5.5.4* Have to update password every game for ticketek - annoying ### 1/5 — Useless App *2025-07-12, version 5.5.4* Always have issues with digital ticket ### 1/5 — Glitchy *2025-05-10, version 5.5.2* Won’t let me watch any videos with my phone in landscape will force me to watch small video in portrait only app that does this been like this for a while now obviously don’t have the care factor to fix it ### 1/5 — Membership barcode *2025-04-30, version 5.5.2* The Ticketmaster system is a joke. Every time I try to log in, the site doesn’t work. Comes up with try again later, then no way to refresh or contact site. Need digital card to be linked to my Richmond login seperate from Ticketmaster site. ## Most praised reviews (10 highest-rated) ### 5/5 — App not Working. *2026-07-23, version 7.6.0* Re-downloaded App and the App is still not working. ### 5/5 — afl *2025-10-24, version 5.5.6* needs more information about afl non aflw ### 5/5 — Richmond *2025-08-27, version 5.5.5* Amazing ### 5/5 — Richmond *2025-08-09, version 5.5.5* Beautiful tells you the score if you couldn’t watch it tells games coming up I would suggest it to everyone that goes for tigs ### 5/5 — Best app ever *2025-06-30, version 5.5.4* The Richmond fc app is very very very very very very very very very very very very very very very very very very very very very very very good and you get instant info when it comes out Go tiges ### 5/5 — Tiger numpty!! *2025-06-24, version 5.5.4* Go Tiges!! 🐯🏆XIII ### 5/5 — GO TIGES *2025-06-19, version 5.5.4* You can buy things on the roar store it’s awesome! ### 5/5 — Why I love the Richmond app! *2025-05-21, version 5.5.4* It is so good and easy when you need to know who there playing and who is playing! GO TIGERS🐯 ### 5/5 — Tiger land *2025-04-20, version 5.5.2* Awesome app great insight of the club ### 5/5 — best app *2025-04-09, version 5.5.2* this is the best AFL app (and the best team)i would highly recommend it this is the only afl app u need. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*