# Richwood Bank Mobile Banking — user reviews > 74 indexed App Store user reviews of Richwood Bank Mobile Banking by Richwood Banking Co, rated 4.73/5 from 268 ratings. - Source: https://appshunter.io/ios/app/richwood-bank-mobile-banking/id1658613858/reviews - App overview in markdown: https://appshunter.io/ios/app/richwood-bank-mobile-banking/id1658613858.md - Rating breakdown: 5★ 203 · 4★ 18 · 3★ 0 · 2★ 6 · 1★ 5 ## What do users think of Richwood Bank Mobile Banking? Overall sentiment: positive **Pros** - 👍 Easy to use and intuitive interface - 🚀 Fast and convenient banking operations - 💳 Comprehensive account management features - 🔒 Strong fraud detection and security alerts - 🔄 Seamless money transfers and bill payments - 📱 Reliable app performance with minimal downtime - 🤝 Excellent customer service and support - 💡 Card lock/unlock functionality - 🎯 Clear financial visibility across accounts - ✨ Continuous app improvements and updates **Cons** - 🐛 Frequent unexpected logouts - 🔔 Alert system issues and false notifications - 📊 Insufficient transaction detail information - ⚠️ App interface feels clunky and outdated - 🔐 Password saving functionality not working - ⏱️ Slow external transfer processing times - 🐛 Money transfer feature occasionally broken **Commonly reported bugs** - Alert notifications not being received after new install - Random alerts from old/closed accounts - App frequently logs users out unexpectedly - Password change requirements causing friction - Money transfer feature between Richwood Bank customers not functioning - App downtime and maintenance issues **Most requested features** - Notification alerts with exact dollar amounts instead of ranges - Faster external transfer processing - More detailed transaction information display - Password save/remember functionality - Improved app design and modernization ## Newest reviews (13 of 74) ### 4/5 — Does What We Need *2026-05-30, version 4.0.260300* Bigger banks have bigger apps; but I never use 90% of the stuff. Richwood’s app is a little thinner on the offerings, but it allows me to do the basic banking needs that I need to get done and isn’t trying to constantly upsell me on another bank service. ### 5/5 — Perfect Banking App *2026-05-25, version 4.0.260300* Easy to use, intuitive and does everything you need to do your banking. ### 5/5 — Best Bank App EVER!! *2026-05-22, version 4.0.260300* Although I haven’t discovered ALL the ways I can use this app, it has soooo many more ways to control my account than my previous app that I absolutely loved:) When I moved from Alabama to Ohio I was very picky in choosing a bank because I want the same features to be able to lock and unlock my cards as needed and I wanted a bank that could print on the spot debit cards if mine was stolen, lost, or have any problems with online fraud as I’ve experienced in the past. Richwood was literally the ONLY bank in town that offered the features I was shopping for and I ended up with even more than I thought I needed!! I am sooo thrilled that I found a friendly bank that has given me more than I was hoping for:) ### 5/5 — Rate app *2026-05-20, version 4.0.260300* I really like how it works and the convinces of it ### 5/5 — Bank app *2026-05-20, version 4.0.260300* Very good app . Easy to use ### 5/5 — Richwood bank *2026-01-06, version 3.0.5910* Great bank ### 5/5 — Richwood Banking. *2025-09-05* It’s been my pleasure to do business with Richwood Bank, they always have my back. They’ve done a great job in my opinion. ### 5/5 — Great Bank *2025-06-12, version 3.0.5910* The staff is always very helpful. They have set my accounts up along with my 2 teenage daughters. One of the employees went out of her way and sent my daughter a card congratulating her on her first job land gave her words of encouragement. We also love to get our coffees and smoothies there 😊 ### 5/5 — Farm wife *2025-04-17, version 3.0.5910* Best BANK EVER! ### 5/5 — Love this app! *2025-03-19, version 3.0.5910* It’s so convenient to be able to pay bills, transfer money from one account to another, and deposit checks. Further, using Zelle, my husband and I are able to transfer money to each other’s accounts, even though he banks at a different bank. The app never glitches and is very rarely down for maintenance. ### 5/5 — Perfect Banking App *2025-01-12* Easy to use, intuitive and does everything you need to do your banking. ### 5/5 — Easy to Use *2024-12-13, version 3.0.5910* The app works well and is well laid out to accomplish banking tasks quickly and easily. ### 5/5 — App rate *2024-12-08, version 3.0.5910* Love it ## Most critical reviews (10 lowest-rated) ### 1/5 — App *2025-10-26, version 3.0.5910* I don’t like tag app. It’s always down. ### 1/5 — Terrible *2025-03-31, version 3.0.5910* Hard to use, always logs me out and makes me change my password. ### 1/5 — Not working *2024-11-27, version 3.0.5910* I have been attempting to send money to a fellow Richwood Bank customer for weeks, but Richwood Bank will NOT put any urgency in the task to fix a major flaw. ### 2/5 — It is alright but very glitchy *2026-05-31, version 4.0.260300* Zelle is the absolute worst on here, payments are supposed to be sent within minutes and I have Zelle payments stuck on processing. The right information is put in and the amounts aren't anything crazy, I have sent similar amounts before. This really needs fixed and the amount of issues its causing and the amount of issues with online banking is making me consider switching to a different bank completely. Ever since the big update a few months ago the app has been laggy. Tired of calling support all the time. ### 2/5 — Glitchy *2026-05-20, version 4.0.260300* It’s frustrating to use. App lags often. I have to tap numerous times on something for it to work. Takes forever to load. Looks awful, looks and acts 20 years older than it is. ### 2/5 — Not great *2024-11-10, version 3.0.5910* Does not give detailed enough info on transactions. Too vague. ### 2/5 — Not great *2024-09-11* Does not give detailed enough info on transactions. Too vague. ### 2/5 — Not that user friendly *2024-08-08* Although I LOVERichwood Bank- I am not that fond of the App. I do not think it is user friendly. I have other banking apps that are MUCH more user friendly and not so clunky to use. ### 3/5 — Needs work *2026-07-11, version 4.0.260300* Not as easy to navigate as you'd like. ### 3/5 — Frustrated *2026-01-13, version 3.0.5910* Still not able to receive any alerts since the new install and still get random alerts from old number from Richwood bank stating a bogus withdrawal twice now. ## Most praised reviews (10 highest-rated) ### 5/5 — Richwood Banking. *2026-08-12, version 4.0.260300* It’s been my pleasure to do business with Richwood Bank, they always have my back. They’ve done a great job in my opinion. ### 5/5 — Great! *2026-08-07, version 4.0.260300* 👌🏼 ### 5/5 — Top Tier *2026-08-07, version 4.0.260300* Always alerts you when something seems suspicious, plus easy to use and understand. ### 5/5 — App *2026-07-23, version 4.0.260300* I like the ease of it ### 5/5 — Easy to use *2026-07-09, version 4.0.260300* Richwood’s app is user friendly and makes our banking easy. ### 5/5 — Checking *2026-06-22, version 4.0.260300* Excellent ### 5/5 — Easy Peezy *2026-06-17, version 4.0.260300* I find the mobile app very easy to maneuver and appreciate the useful tips it provides. Stop ### 5/5 — Richwood Bank rocks! *2026-06-02, version 4.0.260300* easy to use ### 5/5 — Farm wife *2026-05-29, version 4.0.260300* Best BANK EVER! ### 5/5 — Richwood Bank *2026-05-26, version 4.0.260300* I find this app easy to navigate on. The ledger. Deposits, and withdrawals are well displayed resulting in me bring able to see where my finances are. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*