# RICOH UCS

> Real-time visual communication system for business with video, audio, and screen sharing. (iPhone/iPad app by RICOH COMPANY,LTD..)

- Source: https://appshunter.io/ios/app/ricoh-ucs/id571828527 (this page in markdown: same URL + `.md`)
- Developer: [RICOH COMPANY,LTD.](https://appshunter.io/developer/369115807)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 15.0 · 30 MB
- Languages: American English, Dutch, French (France), German (Germany), Italian, Japanese, European Portuguese, Russian, Chinese (Simplified, China), European Spanish and 2 more
- Released: 2013-01-31
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ricoh-ucs/id571828527/reviews.md

## What is RICOH UCS?

RICOH Unified Communication System is the real-time visual communication that unified video, audio and image share.
It provides interactive audio and video communication with multi-points via Internet.
Can be connected with RICOH Unified Communication Service products.
Using cloud platform service, it is possible to connect with not only inside the company but also your clients or business partners.

■Features
•2-way video and voice
•Enable to connect with RICOH Unified Communication Device and Apps
•Display up to 4 sites on iPad and 3 sites on iPhone
•View screen share

■Supported OS
iOS 15, iOS 16, iOS 17, iOS 18
iPadOS 15, iPadOS 16, iPadOS 17, iPadOS 18

■Supported devices
•iPhone
iPhone SE,
iPhone 6S, iPhone 6S Plus,
iPhone 7, iPhone 7 Plus,
iPhone 8, iPhone 8 Plus,
iPhone X, iPhone XR,
iPhone XS, iPhone XS Max,
iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max,
iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini,
iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini,
iPhone 14, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 14 Plus,
iPhone 15, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 15 Plus,
iPhone 16, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16 Plus,

•iPad
iPad 5-10th generation,
iPad mini 4, iPad mini(5-7th generation),
iPad Air 2, iPad Air(3-4th generation),
iPad Pro(9.7inch),
iPad Pro(10.5inch),
iPad Pro(11inch 1-5th generation),
iPad Pro(12.9inch 1-7th generation)

■How to use
1. Boot Application
2. Log in with ID and your password*
3. Choose the location you want to connect from the contact list
* Before login on for the first time, please change the default password and register an email address from the RICOH website "Unified Communication System Settings".
  Home>Support & Downloads>Video Conference>Register Password and email address
** If you forgot your password go to "Unified Communication System Settings" on the RICOH website and reset it
**When using iPad(mini) or iPhone, voice may overlap or sound interruption may occur when there is noise around. In that case, please use earphone.

■Recommended environment
•Use of Wi-Fi

## Key features

- 2-way video and voice communication
- Connect with RICOH devices and apps
- Multi-site display (up to 4 on iPad, 3 on iPhone)
- Screen sharing capability
- Cloud platform integration

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/ricoh-ucs/id571828527/reviews.md

### 4/5 — 360VR Live 相手だとSiri有効でないと落ちます

*2020-11-11, version 4.1.0*

Theta V をWindowsマシンにつないで360 VR Live を試してみたところ、接続時に落ちました。なぜ落ちるのか分からず、FAQ探し当てるのに結構かかりましたが、Siri を有効にしたらちゃんと動きました。ストリーミングするより手間がだいぶ省けて良いのですが、解像度が低い(HDのみ)のがイマイチ。Macから360度画像を送信できるようになるのをお待ちしております。

### 2/5 — 呼び出し短い

*2019-07-17, version 4.0.0*

iPadから接続先を呼び出しても10秒位で切断されます。もっと長く呼び出して欲しいです。

### 1/5 — 落ちまくり

*2018-12-13, version 3.3.0*

第6世代iPadをiOS12.1で使っています。アプリ起動時は問題ないのですが、発信・応答時に毎回落ちてしまいます。
アプリを入れ直したり、iPadを再起動したりしましたが、改善されません。
iPadを全てリセットして新しいiPadとして再セットアップした後アプリをインストールしたのですが、結果は同じでした。改善お願いします。

### 3/5 — iPhone5の場合

*2013-10-28, version 2.1.0*

バッテリーの消耗が激しい。10分で15%以上消費してます。発熱も激しいです。
iPadではバッテリーが大容量なので気にならないが、iPhoneでは気軽に使えるものではなさそう。
緊急かつ短時間用でしょうか。

## Frequently asked questions about RICOH UCS

### What is RICOH UCS?

RICOH UCS is a real-time visual communication system that unifies video, audio, and image sharing. It enables interactive multi-point communication over the internet and can connect with RICOH Unified Communication Service products.

### What devices are supported by RICOH UCS?

RICOH UCS supports a wide range of iPhones and iPads running iOS 15 through iOS 18 and iPadOS 15 through iPadOS 18. It is also compatible with iPods.

### How do I log in to RICOH UCS?

After booting the application, log in with your ID and password. For first-time use, you must change the default password and register an email address on the RICOH website under 'Unified Communication System Settings'.

### What are the display capabilities of RICOH UCS?

RICOH UCS can display up to 4 sites simultaneously on an iPad and up to 3 sites on an iPhone. It also allows for viewing shared screens.

### Does RICOH UCS have ads?

No, RICOH UCS does not contain advertisements. It is a free application designed for business communication.

### What is the update frequency for RICOH UCS?

The application was last updated on January 20, 2025, indicating regular updates to maintain functionality and compatibility with the latest operating systems.

### What is the age rating for RICOH UCS?

RICOH UCS has an age rating of 4+, making it suitable for a broad audience, though its primary use is for business professionals.

### Can RICOH UCS be used offline?

RICOH UCS requires an internet connection to function, as it facilitates real-time communication over the internet and utilizes a cloud platform service.

## Version history (last 5 releases)

### 4.5.0 — 2025-01-20

1. Fixed problem in iOS 18 and iPadOS 18 where hidden locations could not be redisplayed during meeting.
2. Some functions improved and minor bugs fixed.

### 4.4.0 — 2023-09-10

1. Improved crash during conference.
2. Some functions improved and minor bugs fixed.

### 4.3.0 — 2023-03-13

1. Supported iOS 16 and iPadOS 16.
2. Some functions improved and minor bugs fixed.

### 4.2.0 — 2021-09-27

1. Add the function to set the priority to show or hide for certain participant.
2. Some functions improved and minor bugs fixed.

### 4.1.0 — 2019-11-24

1. Add the function of receiving force mute request.
2. Changed the timeout for outgoing / incoming calls to 60 seconds.
3. Some functions improved and minor bugs fixed.

## More apps by RICOH COMPANY,LTD.

- [CP Clicker](https://appshunter.io/ios/app/cp-clicker/id488018260)
- [RICOH FlexRelease CX](https://appshunter.io/ios/app/ricoh-flexrelease-cx/id522318796)
- [RICOH UCS Network Check Tool](https://appshunter.io/ios/app/ricoh-ucs-network-check-tool/id590358925)
- [RICOH TAMAGO InOut Tool](https://appshunter.io/ios/app/ricoh-tamago-inout-tool/id821395928)
- [RICOH Device Manager NX](https://appshunter.io/ios/app/ricoh-device-manager-nx/id868153735)

All apps by RICOH COMPANY,LTD.: https://appshunter.io/developer/369115807

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*