# RICOH360 Tours — user reviews > 54 indexed App Store user reviews of RICOH360 Tours by Ricoh Co., Ltd., rated 3.60/5 from 76 ratings. - Source: https://appshunter.io/ios/app/ricoh360-tours/id1365768610/reviews - App overview in markdown: https://appshunter.io/ios/app/ricoh360-tours/id1365768610.md - Rating breakdown: 5★ 43 · 4★ 6 · 3★ 3 · 2★ 3 · 1★ 21 ## Newest reviews (17 of 54) ### 2/5 — Sometimes unusable *2023-12-21* I like the concept but you can’t change the setting. The setting button in the right top corner can’t be clicked. If I can’t change the settings, how is this app any use? ### 5/5 — Must-have for any real estate agent    ‍ ​ *2023-04-28* Cost-effectiveness and that it provides very similar features that produce high-quality marketing materials.‌​ ‍ ### 5/5 — real estate must app *2023-04-28* As a real estate agent, I'm always looking for ways to make my listings stand out. This app has been a lifesaver! .it's easy to use and the virtual tours really make my properties shine.   ​ ### 5/5 — works for my business   ‌ ‍ *2023-04-28* well this app works for my business! It's like having a magic wand that makes my property marketing even better! Not only does it make my job easier, but it's also a fantastic tool for out-of-town and out-of-state clients who can't make it to the property in person. ​  ‌    ​ ### 5/5 — Price and ease of use are unbeatable ‍‍ ​ ‌‍ *2023-04-28* The ease of use to post the tours and the access to analytics on views      ‍ ### 5/5 — support is great   ​ ​ ‍ ‌ *2023-04-28* easy to use and customer support are fantastic. Every time I have had any issues I was able to get through to someone and get them resolved. The end product is every bit as good as systems costing thousands of dollars more in hardware, software and support. Using the Ricoh360 Tours sets me apart from the majority of agents out there and the clients love it.​   ‍ ### 5/5 — A magic wand for property marketing  ‍ *2023-04-28* The sales person provided enough time to discuss all options, appeared sincere, and gave honest feedback about competitors. Relationship buy! ‍   ‌ ### 5/5 — camera is good ​    ‍ *2023-04-27* I can easily capture and create virtual tours with their 360 camera ​   ‍‍ ### 5/5 — So easy to get started, reASŌnable price for unlimited tour creation *2023-04-26* I purchased this last year to add to my professional photos of my listings. I usually spend anywhere from ****** on high end photos for my listings, and the matterport tours were an added fee that just became too much and took too much time. I saw an ad for this product and decided to give it a chance! I purchased and personally I love it. Its small, compact and super easy to use. It not super high end like some of the really expensive cameras but as an addition to my listings, I feel it has done exactly what it was meant to do. I personally love it and use on 99% of my listings! I would recommend if you like to stand out from your competitors, just know it takes some time to use so plan ahead!   ‌ ### 5/5 — Great help for my business.     ‌ ​ *2023-04-26* I'm using this for the capturing of commercial real estate in all asset classes. It's useful to show space with pictures and implement floorplans. I like the service and grateful that I have found this tool to enhance my business. Tnx Ricoh        ‌ ### 5/5 — See the world in one tour​​ *2023-04-26* Very easy to use with a 360 camera, just take your photos and load it into the system, then you can easily place the neighboring photos to create an immersive walk through of a property showing every room​ ### 5/5 — Need to build in a dollhouse or consider changing how you build your floorplan *2023-04-26* This is an economical way to make my real estate listings stand out to the competition. ​​ ​ ### 5/5 — Easy to use   ​ *2023-04-26* Creating virtual tours with this app is so easy and intuitive! Even if I'm not tech-savvy.    ‌ ### 5/5 — Easy to use. Pays for itself.   ‍ *2023-04-25* Overall, I highly recommend this app to anyone looking to enhance their real estate marketing efforts. It's been a great addition to my business. ​  ​ ### 5/5 — Invaluable for Documenting Conditions and Progress​  ‍‍ ‍ *2023-04-25* I use this app for all my real estate listings and it's made a huge difference in the level of interest received from potential buyers.   ‍ ### 5/5 — High Quality & Easy to Use   ​ *2023-04-25* Onboarding was a breeze and the customer service team was helpful, although I did have to wait a day for a response since there's no live chat option. ### 5/5 — The little camera that could *2023-04-25* the free camera is a fantastic tool for creating 360 tours of my listings and providing update videos to my clients. It's really helped me to stand out in a crowded market.‌  ​ ## Most critical reviews (10 lowest-rated) ### 1/5 — No instructions *2025-12-24* There are no instructions with this app. Not even any thing on YouTube. ### 1/5 — Non fonctionnel *2024-05-16, version 5.50.0* Ne fonctionne pas avec iPhone ! ### 1/5 — Pretty sub par , maybe the worst of all the tours for the same price *2023-01-09* Not advisable ### 1/5 — Worst app I’ve used *2022-10-21* Nothing but connection issues, errors, photos don’t save. This app is loaded with nothing but problems and at this point is completely unusable. **Developer response:** Dear user, we are so sorry you ran into this problem. We would like to work with you to resolve the issue. Please contact help@ricoh360.com and we can arrange a call. ### 1/5 — Beware of these *2022-05-19* This App crashes and is horrible uploads. You will spend hours working this when it only takes 15 mins on a normal 360 tour. ### 1/5 — Zu wenig Leistungen *2022-02-26, version 5.15.1* für viel zu viel Geld. Sollte man mal mehr Brandings (für jede Tour ein eigenes) hinzufügen können und hätte man die Möglichkeit, Videos, PDF‘s usw zu integrieren: Dann wäre es evtl. in meiner Auswahl. Aber so: keinen Cent wert. Leider, weil gute Ansätze sind vorhanden ### 1/5 — Die App funktioniert nicht *2022-01-09, version 5.12.0* Free trial ist nicht möglich. App startet nicht. ### 1/5 — Sprache und unverschämt teuer *2021-10-14, version 5.7.0* Aus der ursprünglich auch deutsch lokalisierten App, wurde die deutsche Sprachunterstützung plötzlich entfernt! Dazu kommt, das man für die Nutzung ein (verstecktes!) Abo abschließen soll, für 39€. Monatlich wohlgemerkt, bei ausschließlich jährlicher Zahlungsweise!! Das sind 468€/Jahr, und das trotz des bereits hohen Preises für die Kamera! Nie wieder RICOH!!! ### 1/5 — Waste of money/ doesn’t work well. *2021-06-29* Buyers beware. This software constantly crashes. Takes poor photos in low lighting. There are better products that don’t keep charging you $500 a year! Customer service won’t allow you to unsubscribe. They just keep charging you the $500 yearly! If I had known I would be spending this much, I would have bought a nice drone. At least it would get much more use! Buyers be forewarned, charges you nearly $500 yearly, poor service, crashes. And you’re not getting what you pay for. Terrible customer service! Zero stars! ### 1/5 — Trash scam alou bot *2021-04-22* A botbamboozle ## Most praised reviews (10 highest-rated) ### 5/5 — Love this app *2024-05-21* I use it all the time to create tours for my real estate clients. Fast and easy to use. ### 5/5 — Great value *2024-03-17* I’m a 7 year agent and started my own listing photo business to help other agents out after seeing a lot of opportunity in the real estate industry. For 360 photos, I was using the SC2 with no delay and the theta app with little to no issues each time. Then I’d upload the photos into this Ricoh app and set up the tour later on my laptop. This is the quickest way to do it so you don’t have to set up a tour while you’re still at a house. I just started using a Trisio Lite 2 camera and the image sharpness is amazing. I’m still going to use Ricoh for the tour because the cost and options are great!! For the negative reviews on here, it was likely user error. I’ve been using Ricoh for almost 4 years. ### 5/5 — realistic experience    ‍ *2023-05-04* My experience using virtual tour is surreal. It is so realistic even if you are staying at home only ### 5/5 — informative app   ​ *2023-05-04* With stunning 360-degree views, informative audio guides, and interactive features, you'll feel like you're right there in the heart of each location.  ​ ### 5/5 — helpful app‍ ‌‍ *2023-05-04* I highly recommend the features of this app -- very helpful.   ‍ ### 5/5 — good tool for real estate  ‌‍ ‌ *2023-04-29* The app offers a variety of features, including creating videos and generating floor plans, which are great for real estate photography.    ​  ‍ ### 5/5 — free camera !! If buy annual plan *2023-04-29* I was pleasantly surprised to find out that the app comes with a free camera that is easy to use.‍ ‌ ### 5/5 — create video by AI is good   ​ *2023-04-29* I tested out the video feature and was impressed with how quickly and easily I was able to create a professional-looking video. ### 5/5 — Excellent tool for photographers ​ ​‌ *2023-04-29* I highly recommend the this app to any photographer looking to expand their services or enhance their portfolio. It's a affordable tool that offers excellent value for the investment.‍ ‌ ‍‍​  ‌ ### 5/5 — suggest for photographer ​ *2023-04-29* As an experienced photographer, I've tried out many different apps and tools to enhance my work. I have to say, this app is one of the best I've come across. It's an excellent tool for creating virtual tours of properties, as well as capturing 360-degree images of a variety of settings.    ​   ‍ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*