# RICOH360:THETA Capture App — THETA Capture and Cloud App

> Remote 360 camera control, cloud storage, and sharing for RICOH THETA. (iPhone/iPad app by Ricoh Co., Ltd..)

- Source: https://appshunter.io/ios/app/ricoh360theta-capture-app/id6446307957 (this page in markdown: same URL + `.md`)
- Developer: [Ricoh Co., Ltd.](https://appshunter.io/developer/369115807)
- Category: Photo & Video, Productivity
- Price: Free
- Rating: 1.30/5 from 58 App Store ratings · 67 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 96 MB
- Languages: American English, French (France), Japanese, European Spanish, Chinese (Traditional, Taiwan)
- Released: 2023-09-11
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/ricoh360theta-capture-app/id6446307957/reviews.md

## What is RICOH360?

This is a photography application for RICOH THETA A1/X/Z1/V/SC2/SC2 for Business.

By linking the camera to a smartphone, you can remotely trigger the shutter while performing a live preview, allowing you to take pictures without the reflection of people, which can be used for promotional purposes.

By uploading photos and videos to the cloud, they can be viewed in a 360-degree viewer from a browser, allowing people in distant locations to see what is happening at the site.



*This function is not compatible with RICOH THETA/m15/S/SC.

[Main functions]



Shooting function: Linking a smartphone and a camera to take still images and record video.

Transfer and storage of photos and videos taken with the camera: Transfer and storage of photos and videos from the camera to the smartphone, and storage of photos and videos from the smartphone to the cloud.

Viewing 360-degree photos and videos:

Viewing with a 360-degree viewer.

Download: Download captured 360-degree photos and videos.



Share links: Share links to 360-degree photos and videos uploaded to the cloud.



For more information about the application, please also refer to the following
FAQ→https://support.ricoh360.com/faqs/

Help Center→https://help2.ricoh360.com/

Inquiries about RICOH360 services→https://www.ricoh360.com/contact/

RICOH360 website→https://www.ricoh360.com/

## Key features

- Remote shutter control with live preview
- 360 photo and video capture
- Cloud transfer and storage
- 360-degree browser viewer
- Link sharing for captured media
- Download captured media

## What do users think of RICOH360?

Overall sentiment: negative

**Pros**

- 👍 AE Bracket feature implemented
- 👍 Improved usability for some
- 👍 Faster connection with 5G band

**Cons**

- 😞 Requires sign-in/account creation
- 😞 Privacy concerns
- 😞 Difficult to use in the field (no internet)
- 😞 Login issues/account linking problems
- 😞 Downgrade from older app
- 😞 Lacks features
- 😞 Not easy to use
- 😞 Cannot view/access older photos
- 😞 Raw file transfer restricted
- 😞 Slow performance
- 😞 Connection struggles
- 😞 Fails to save/upload photos
- 😞 Unstable connection
- 😞 Cannot use with older cameras (SC, S, V1, SC2)
- 😞 Incompatible with iPad
- 😞 Editing issues
- 😞 App crashes
- 😞 Cannot delete multiple photos
- 😞 Cannot access local device photos
- 😞 UI is confusing
- 😞 Difficult to share links
- 😞 Firmware update issues
- 😞 Cannot format SD card
- 😞 Location permission required
- 😞 Corrupted screen on iPad
- 😞 Paid subscription for cloud saving

**Commonly reported bugs**

- Cannot log in
- Cannot update firmware
- Cannot view photos in app
- App does not work
- Struggles to connect
- Fails to save photos to app/cloud
- Unstable connection
- Cannot delete multiple photos
- App crashes
- Cannot connect to camera
- White screen after login
- Cannot register Theta S
- Editing does not work
- Screen corrupted on iPad
- Self-timer hangs the app
- Cannot access old photos
- Cannot save pics to camera roll
- Cannot access photos saved on device

**Most requested features**

- Allow access to older photos
- Support for older Theta models (SC, S, V1, SC2)
- Improve iPad compatibility/UI
- Make sign-in optional
- Allow raw file transfers
- Add bracketing for SC2
- Improve sharing functionality
- Allow manual control for HDRIs
- Make app more user-friendly
- Add dark mode
- Improve connection stability
- Allow deletion of multiple photos
- Enable access to local device photos
- Simplify photo/video sharing to LINE
- Add handheld HDR
- Allow cloud saving without subscription

## Recent user reviews (10 of 67)

All indexed reviews: https://appshunter.io/ios/app/ricoh360theta-capture-app/id6446307957/reviews.md

### 1/5 — Garbage

*2026-07-17, version 1.25.0*

Forces sign in, anti privacy garbage. Can’t update firmware. No thanks

### 1/5 — Can’t log in, can’t use this app.

*2026-05-28*

By requiring a log-in to use the app, you’ve made the software unusable when in the field without internet. And, like other legacy users, my THETA account is linked to my Apple ID. The RICOH360 app does not support this; so i cannot use my existing account. The original THETA app does support that login method (indeed, it initialized the account).

### 1/5 — Older app, better product.

*2026-05-19, version 1.24.1*

Theta app may be outdated but it still works better than the Ricoh360 app.

### 1/5 — Bad App

*2026-05-04, version 1.23.6*

This is one of the worst apps I’ve ever used. It is lacking so many features and it’s not easy to use.

### 1/5 — Scummy business practices

*2026-03-27*

Force us to switch to a new app only to extract personal and business information is scummy! You don’t need my email, business name, departments and phone number to sell a product.  I’ll never buy anything Ricoh ever again. Spend your development budget on innovative new camera products instead.

### 1/5 — 撮影データが見れない

*2026-02-16*

iPadにダウンロードしました。最初に幾つかの個人情報を入力させられ、少しウザかったですが、THETA Vとの接続は出来ました。その後、撮影も問題ありませんでしたが、アプリで撮影したデータを閲覧しようとしても「画像データがありません」と画像の確認が出来ませんでした。今まで使っていた「THETA」アプリにて本体に保存されているデータを確認・ダウンロードして事なきを得ました。

### 1/5 — Requires sign-up with email and phone, does not support raw transfers

*2026-01-19*

This app is all around a downgrade from the old Ricoh Theta app. It requires you to sign up with an email and phone number and provide ambient location data (you cannot simply toggle it when you need to do a transfer). To top it off,
the app artificially restricts transfers of raw (DNG) files. You have to physically plug into a computer with a cable to extract these files.

### 1/5 — Absolutely horrible

*2025-12-19*

App does not work at all.  It makes having the theta camera worthless.  I could not be more frustrated with how bad it is.  It struggles to connect.  It is incredibly slow and fails to do what it is trying to do 95% of the time.  It is seemingly impossible to successfully get photos from the device saved to the app or uploaded to the cloud.  I should have never trusted Ricoh as a way to document anything important.

### 1/5 — 肝心な時に使えない

*2025-11-23*

SC2です。
繋がる時もあるけど繋がらない時もある安定性の無さが1番の問題。都度　設定を確かめたりパスワードを入れたりするけど繋がらないときは何やっても繋がらない。

以前のアプリの方がまだ安定して繋がってた。
手動で撮影はできるけどクラウドに上げられない、スマホのアプリで見れない、結局使い物にならない。
旧アプリで撮影したものをこのアプリで呼び出せればまだ使いようもあるけど…

insta360evo もそうだけど　ハードが面白い発想でもソフトが連動しなければ

### 4/5 — かなり改善されています

*2025-09-23*

細かいところがわかりやすくなっていて、完璧とは言えないまでもかなり使いやすくなりました。
うまく使えなくて困っていた親のために、手製のマニュアルを書き起こして渡していましたが、仕様が変わってマニュアルなしで理解できるようになり、LINEで日々撮影したものの共有リンクが送られてくるようになりました。ありがとうございます。

（以前のレビュー）
特に下メニュー「THETA」部分の挙動がおかしい。
接続のためにパスワード入力を何度も繰り返し求められる、しかも接続できていないのではなく、諦めて戻ると接続できている。その画面の「撮影ボタン」も死んでいる。

UIがひどい。とてもじゃないが直感的に使えるデザインじゃない。
THETA、デバイス、クラウドの違いがわかりにくい。見た目が全部同じなのでとにかく混乱する。上にも下にもTHETAメニューあるし、シンプルにすりゃいいってもんじゃない。
THETAからデバイス（これもわかりにくい）、デバイスからクラウドにもっていかないとビューワーで見れる状態で共有できないのもわかりにくい。
選ぶ写真が一枚じゃないとリンクを共有の表示が出ない。「選択」あたりの表示も難しい。「選択」を押したらそこに「全選択」が出てくるから、押しそうになるし。選択状態を解除するボタンも見つけづらい。
そのあとのクリップボードにコピー表示もささやかで言葉も固くわかりにくい。「コピーしました」じゃなくて「共有メニュー」での共有にできないのか？

初代THETAから何台も使って、ウキウキで最新機種を買ったものの使い方がぜんぜんわからんから教えてとしょんぼり親に相談される子の気持ちも考えてほしい。

## Frequently asked questions about RICOH360

### What does the RICOH360:THETA Capture App do?

This app allows you to remotely control compatible RICOH THETA 360-degree cameras. You can trigger the shutter for photos and videos, preview shots live on your smartphone, and transfer your captured media to the cloud for easy viewing and sharing.

### What are the main features of the app?

Key features include remote shooting with live preview, transferring and storing 360 photos and videos from the camera to your smartphone and then to the cloud, viewing 360 media in a browser-based viewer, downloading captured content, and sharing links to your uploaded 360 content.

### Is this app free to use?

The application itself is free to download and use. However, it is designed to work with RICOH THETA cameras, and there may be associated costs for cloud storage or other RICOH360 services. The description also indicates it is 'free with in-app purchases', suggesting some features or services might require payment.

### Which RICOH THETA cameras are compatible with this app?

This application is compatible with RICOH THETA X, Z1, V, SC2, and SC2 for Business models. It is not compatible with older models such as RICOH THETA/m15/S/SC.

### How can I use this app for promotional purposes?

By linking the camera to your smartphone, you can use the live preview to take pictures without your own reflection, which is ideal for promotional materials. Uploading to the cloud allows people in distant locations to view the site in 360 degrees, useful for remote site inspections or virtual tours.

## Version history (last 5 releases)

### 1.25.1 — 2026-08-04

• UI improvements
• Bug fixes

### 1.25.0 — 2026-07-14

- UI improvements
- Bug fixes

### 1.24.5 — 2026-07-02

• UI improvements
• Bug fixes

### 1.24.4 — 2026-06-18

• UI improvements
• Bug fixes

### 1.24.3 — 2026-06-08

• UI improvements
• Bug fixes

## Apps similar to RICOH360

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [RICOH THETA](https://appshunter.io/ios/app/ricoh-theta/id1023254741) | 4.6 (1,876) | Free | Photo & Video |
| [Zillow 3D Home](https://appshunter.io/ios/app/zillow-3d-home/id1265223425) | 4.7 (5,663) | Free | Photo & Video |
| [FLIR Tools](https://appshunter.io/ios/app/flir-tools/id511247887) | 1.8 (19) | Free | Photo & Video |
| [RealityScan Mobile](https://appshunter.io/ios/app/realityscan-mobile/id1584832280) | 3.8 (325) | Free | Photo & Video |
| [CamRanger 2 - Camera Control](https://appshunter.io/ios/app/camranger-2-camera-control/id1473608851) | 4.6 (337) | Free | Photo & Video |
| [SnapSnapSnap](https://appshunter.io/ios/app/snapsnapsnap/id1627177051) | 4.2 (60) | Free | Photo & Video |

## More apps by Ricoh Co., Ltd.

- [RICOH Smart Presenter](https://appshunter.io/ios/app/ricoh-smart-presenter/id432471595)
- [CP Clicker](https://appshunter.io/ios/app/cp-clicker/id488018260)
- [RICOH FlexRelease CX](https://appshunter.io/ios/app/ricoh-flexrelease-cx/id522318796)
- [RICOH UCS](https://appshunter.io/ios/app/ricoh-ucs/id571828527)
- [DocsConnect](https://appshunter.io/ios/app/docsconnect/id580025294)
- [RICOH UCS Network Check Tool](https://appshunter.io/ios/app/ricoh-ucs-network-check-tool/id590358925)

All apps by Ricoh Co., Ltd.: https://appshunter.io/developer/369115807

## Related topics

[ricoh 360](https://appshunter.io/ios/topics/ricoh-360) · [ricoh 360 tours](https://appshunter.io/ios/topics/ricoh-360-tours) · [ricoh theta](https://appshunter.io/ios/topics/ricoh-theta) · [ricoh theta hdr](https://appshunter.io/ios/topics/ricoh-theta-hdr) · [theta 360](https://appshunter.io/ios/topics/theta-360) · [ricoh theta 360](https://appshunter.io/ios/topics/ricoh-theta-360) · [ricoh theta z1](https://appshunter.io/ios/topics/ricoh-theta-z1) · [ricoh theta s](https://appshunter.io/ios/topics/ricoh-theta-s) · [theta](https://appshunter.io/ios/topics/theta) · [ricoh theta  type hatsune miku](https://appshunter.io/ios/topics/ricoh-theta-type-hatsune-miku) · [ricoh](https://appshunter.io/ios/topics/ricoh) · [spinshot 360](https://appshunter.io/ios/topics/spinshot-360) · [sargo 360](https://appshunter.io/ios/topics/sargo-360) · [lugo cambia 360](https://appshunter.io/ios/topics/lugo-cambia-360)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*