# RICS Member App — user reviews > 7 indexed App Store user reviews of RICS Member App by Royal Institution of Chartered Surveyors. - Source: https://appshunter.io/ios/app/rics-member-app/id6754277671/reviews - App overview in markdown: https://appshunter.io/ios/app/rics-member-app/id6754277671.md ## Most critical reviews (7 lowest-rated) ### 1/5 — No Longer Works *2026-07-31* I can’t log in, I can’t do anything now. **Developer response:** Thank you, Stuart, for your feedback. We're sorry to hear you're unable to log in to the app. This is not the experience we want for our members. Please ensure you're using the latest version of the app and try signing in again. If the issue persists, please contact the RICS support team, who will be happy to investigate and help you regain access. We appreciate you bringing this to our attention. ### 1/5 — Struggling *2026-04-16* Won’t work on my iPhone **Developer response:** Thank you for your feedback, and sorry to hear you are having difficulties using the app. To meet Apple App Store requirements and ensure the app remains secure, stable and fully supported, newer versions of the RICS Members app require a more recent iOS version. If your iPhone is running an older operating system, the latest app update may not install or function correctly. If your device supports it, we recommend updating your iOS to the latest available version and then reinstalling the app. If your device cannot be updated, earlier versions of the app may not continue to be supported due to app store policies. Please, continue to use the "My account" portal, until you have a device that is compliant. If you need help checking compatibility or require further support, please contact the RICS support team via the Help section on the RICS website, and we will be happy to assist. We appreciate you taking the time to leave a review and apologise for the inconvenience caused. ### 3/5 — Designed for a phone not an ipad *2026-02-25* I preferred the previous app on the ipad, I found it clearer. Also they have changed the wording of formal/informal CPD to structured/unstructured with no explanation **Developer response:** Thank you for your feedback, Franchester321. The RICS Member App is designed for iPhone, which is why the layout may not display as clearly on an iPad. The change from formal and informal CPD to structured and unstructured follows the 2026 regulatory update which was communicated to all members, and we have included explanations for these terms within the app. We appreciate you taking the time to share your thoughts. ### 4/5 — Good but… *2026-02-02* I like the app, but why can’t I download my membership card to Apple Wallet? **Developer response:** Thank you Stuart, for sharing your thoughts and for using the RICS Member App. We appreciate you taking the time to let us know what would make the experience even better. Support for Apple Wallet is something we have noted as a valuable suggestion. While it is not currently available, your feedback helps us understand what features are most helpful to members as we continue to review future enhancements. Thank you again for helping us improve the app. Let us know if there is anything else we can do to support you. ### 5/5 — Modus in the App *2026-07-01* Game changer. Way way better than receiving a hard copy. **Developer response:** Thank you MistyM123, for the fantastic feedback! We're delighted to hear that you're finding Modus in the RICS Members app so valuable and that the digital experience is proving more convenient than receiving a hard copy. We appreciate your support and are committed to continuing to enhance the app for our members. ### 5/5 — Big improvement *2026-06-28* So far so good when using new app … many thanks **Developer response:** Thank you for your 5-star review, mrmaclaud. We're delighted to hear that you're finding the new RICS Members app to be a big improvement and that your experience has been positive so far. It's great to know the updates are helping, and we appreciate you taking the time to share your feedback. ### 5/5 — Membership Card *2026-02-05* Really pleased to have my cad to hand! **Developer response:** Thank you, HappyPetite for the lovely review. We are really pleased to hear that having your membership card to hand has been helpful. We appreciate you taking the time to share your experience and are glad the app is supporting you well. If there is anything else you would like to see in the future, we would be happy to hear from you. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*