# Ride Austin Non-Profit TNC

> Non-profit rideshare service for the greater Austin, Texas area. (iPhone/iPad app by Crossover Markets Inc.)

- Source: https://appshunter.io/ios/app/ride-austin-non-profit-tnc/id1116489847 (this page in markdown: same URL + `.md`)
- Developer: [Crossover Markets Inc](https://appshunter.io/developer/1116489846)
- Category: Travel, Productivity
- Price: Free
- Rating: 4.90/5 from 10,447 App Store ratings · 86 written reviews indexed
- Age rating: 4+
- Requires: iOS 10.0 · 130 MB
- Languages: American English
- Released: 2016-05-23
- Data updated: 2026-08-18
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ride-austin-non-profit-tnc/id1116489847/reviews.md

## What is Ride Austin Non?

RideAustin is a non-profit rideshare built for the Austin community. RideAustin now covers the entire greater Austin area - from Round Rock to Kyle to Lakeway to COTA.  Thank you Austin community for the incredible support thus far!

## Key features

- Non-profit rideshare
- Serves greater Austin area
- Community-focused
- Covers Round Rock to Kyle
- Covers Lakeway to COTA

## What do users think of Ride Austin Non?

Overall sentiment: neutral

**Pros**

- 💰 Cheaper than competitors
- 👍 Supports local community
- 🚗 Reliable drivers
- 🤝 Treats drivers well
- 🌳 Donates to charities

**Cons**

- ⏱️ Longer wait times
- 🗺️ Inaccurate location detection
- 🐛 App crashes and bugs
- 🚫 Unreliable service
- 💳 Unexpected charges

**Commonly reported bugs**

- App freezes and crashes
- Incorrect driver assignment and cancellations
- Issues with payment and billing

**Most requested features**

- Ability to schedule rides in advance
- Improved app stability and performance
- More accurate location detection

## Recent user reviews (10 of 86)

All indexed reviews: https://appshunter.io/ios/app/ride-austin-non-profit-tnc/id1116489847/reviews.md

### 1/5 — Unusable

*2024-10-11, version 5.2.0*

Could not register, so the app was unusable to me.

### 1/5 — Loved ride Austin but they shut it down. Time to pull this app!

*2024-01-03, version 5.2.0*

Ralston was great and fair for the drivers. Unfortunately Lyft, an Uber are taking so much of the profits. It’s not worthwhile for drivers anymore. Unfortunately with RideAustin gone there are no other options.

Please remove the app from the App Store unless you’re starting up again

### 1/5 — Unable to sign up - Oops 🙊

*2023-10-07, version 5.2.0*

Like other reviewers stated, I was unable to sign up for my upcoming trip to Austin, TX. I tried with two email addresses and phone numbers and just get a dialogue that reads "Oops" (error 5.2.0) upon submission of my account details. I also tried resetting my password - thinking maybe the submissions were accepted. Nope - same "Oops" dialogue. Bummer. 😔 Thankfully, I’m a Lyft user and it looks like Lyft is available in Austin.

### 1/5 — “Enable Booking Female Drivers” feature is sexist.

*2023-06-09, version 5.2.0*

How about “ensure English-speaking drivers?”

### 1/5 — Oops

*2023-04-02, version 5.2.0*

Apps does not let me sign in or sign up. Just says oops

### 1/5 — Sign up not possible

*2022-10-19, version 5.2.0*

Extremely buggy unsupported app. I’m for their cause but Apple need to remove apps this unstable. 

Ref. Error 5.2.0 on signup, not corrected for more than 4 days.

### 1/5 — Cannot create account to even try the app

*2021-06-08, version 5.2.0*

Was hoping to use this for a ride to the airport but I cannot even sign up. After entering my info I get an error message along with the version of the app.

### 1/5 — Can’t even use the app

*2021-04-24, version 5.2.0*

There’s been an error message with the app for so long, why hasn’t it been fixed ?

### 1/5 — Can’t even create an account

*2021-03-17, version 5.2.0*

Can’t even create an account to check it out. No matter how I try to create an account i get an error 5.2.0 I guess I get to take lyft and Uber while I’m in Austin

### 1/5 — Horrible morning service

*2020-03-06, version 5.2.0*

The driver arrival time is actually twice as long or more than the estimated arrival time. Your ride will get cancelled and the wait time starts all over again with no warning or reason. Driver estimated a 19 minute arrival, after 10 minutes he was still in the same spot at the airport and the wait time still said 19 min, and 19 minutes was not even a realistic time to begin with. This has happened more than once. I reported problems previously with unannounced cancellations and changes of drivers and wait times. Never heard back. Do not use this service if you need to be anywhere on time.

## Frequently asked questions about Ride Austin Non

### What is Ride Austin?

Ride Austin is a non-profit rideshare service specifically built for the Austin community. It aims to provide transportation options while supporting the local area.

### What areas does Ride Austin cover?

Ride Austin covers the entire greater Austin area. This includes cities and regions from Round Rock in the north to Kyle in the south, and from Lakeway in the west to the Circuit of the Americas (COTA) in the east.

### Is there a cost to use Ride Austin?

The app itself is free to download and use. Standard rideshare fares apply for transportation services, though the specific pricing structure is not detailed in the provided information.

### Is Ride Austin available on all devices?

The provided information does not specify device compatibility. However, it is a mobile application, suggesting availability on common smartphone operating systems like iOS and Android.

### What makes Ride Austin different from other rideshare apps?

Ride Austin distinguishes itself by operating as a non-profit organization dedicated to the Austin community. This focus on local support and community benefit is a key differentiator from for-profit rideshare platforms.

## Version history (last 5 releases)

### 5.2.0 — 2020-02-26

Postal code is now required when adding a new card.
Minor enhancements.
Thank you for using RideAustin!

### 5.1.9 — 2019-11-12

Fixed a crash when opening payment screen from the direct connect screen.
Thank you for using RideAustin!

### 5.1.8 — 2019-10-22

Enhancements to driver sign up.

### 5.1.7 — 2019-09-30

Added more car options when signing up as a driver. 
Minor enhancements.
Thank you for using RideAustin!

### 5.1.6 — 2019-09-29

Added more car options when signing up as a driver. 
Thank you for using RideAustin!

## Apps similar to Ride Austin Non

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Bolt: Request a Ride](https://appshunter.io/ios/app/bolt-request-a-ride/id675033630) | 4.8 (176,503) | Free | Travel |
| [Grab: Taxi Ride, Food Delivery](https://appshunter.io/ios/app/grab-taxi-ride-food-delivery/id647268330) | 4.9 (252,241) | Free | Travel |
| [Wridz](https://appshunter.io/ios/app/wridz/id1530393053) | 3.9 (136) | Free | Travel |
| [CapMetro Access – Austin TX](https://appshunter.io/ios/app/capmetro-access-austin-tx/id1626094976) | 4.6 (162) | Free | Travel |
| [Round Rock Rides](https://appshunter.io/ios/app/round-rock-rides/id6448641882) | 3.8 (20) | Free | Travel |
| [Pickup by Capital Metro](https://appshunter.io/ios/app/pickup-by-capital-metro/id1462279244) | 4.9 (1,389) | Free | Travel |

## More apps by Crossover Markets Inc

- [Drive Austin Non-Profit TNC](https://appshunter.io/ios/app/drive-austin-non-profit-tnc/id1119049684)

All apps by Crossover Markets Inc: https://appshunter.io/developer/1116489846

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*