# Ride Jetson — user reviews > 155 indexed App Store user reviews of Ride Jetson by Jetson Electric LLC, rated 2.20/5 from 1,395 ratings. - Source: https://appshunter.io/ios/app/ride-jetson/id1141361090/reviews - App overview in markdown: https://appshunter.io/ios/app/ride-jetson/id1141361090.md - Rating breakdown: 5★ 294 · 4★ 82 · 3★ 90 · 2★ 127 · 1★ 802 ## What do users think of Ride Jetson? Overall sentiment: negative **Pros** - 🚀 High speed - 👍 Color changing - 🎵 Music playback - 📄 Paper tag generation **Cons** - 🐛 Connectivity issues - 🔌 Unreliable app - 🔒 Password/login problems - 🔧 Lack of settings control **Commonly reported bugs** - App crashes frequently - Inability to connect to hoverboard - Settings changes not saving properly **Most requested features** - Ability to track hoverboard location and distance - Customizable speed and acceleration settings - Improved app stability and reliability ## Newest reviews (17 of 155) ### 2/5 — PLEASE UPDATE *2025-10-28, version 4.0.2* The app as other and myself have said is no longer able to connect to any of my hoverboards by Jetson. PLEASE release an update today that fixes this. ### 1/5 — BRING BACK THE OLD VERSION THIS ONE IS SO BAD I CANT EVEN LOCK IT THREW THE APP. *2025-06-08, version 4.0.2* First of all whoever thought it was a good idea to update the app needs to be fired because what was the issue before? IF I COULD I WOULD GIVE IT A 0 star because it doesn’t even function like the app shows straight click bait ### 1/5 — Waste of time. *2025-05-26, version 4.0.2* Don’t waste your time trying to connect your phone with the scooter; the app simply won’t work. ### 2/5 — Doesn’t connect *2025-05-23, version 4.0.2* Super junk quality I’m talking about the app. Hard to sign up and hover board won’t connect. ### 1/5 — No way *2025-04-17, version 4.0.2* Why no music can’t connect to my email can’t give it customer care give it a 0. dont install ### 1/5 — D͓̽O͓̽ N͓̽O͓̽T͓̽ U͓̽S͓̽E͓̽ *2025-03-30, version 4.0.2* App is terrible I but in my email and it did not send me a code at all it will not connect to my huverbored DO NOT GET ### 1/5 — App Review *2025-03-29, version 4.0.2* Nice electric bike but the app is terrible,every time I try to sign up it does nothing to sign me up it just stays in the same screen so I can’t do anything with my bike.also trying to connect Bluetooth to bike is a hassle no matter how close you are to your bike it won’t connect to it. ### 4/5 — Really good :) *2025-03-21, version 4.0.2* I haven’t had the app for a while maybe just like a week, but I really like it. The only thing I don’t like about it is that you can’t track your hoverboard. And I’d really appreciate it if the makers of the app would add that feature. Thanks! ### 1/5 — I’d give 0 stars if I could!! *2025-03-13, version 4.0.2* FIX THE APP!!! I can’t create an account, which means I can’t get to settings to change the speed of my hoverboard! PLEASE TAKE THE TIME TO FIX THE APP!!!!! ### 1/5 — Trash *2025-03-12, version 4.0.2* I been trying to connect my e-bike for the past 3 days and can’t finger out the password for connecting the bike so dum plz add back the old one ### 1/5 — Get Rid of Bluetooth password *2025-01-13, version 4.0.2* Get rid of the Bluetooth password I can’t connect my bike because of the new update ### 1/5 — . *2025-01-10, version 4.0.2* My bike does not connect ### 1/5 — Updated made app useless *2025-01-06, version 4.0.2* Connected to my phone before the update and now it won’t connect, I can’t bind my bike (never could) so I can’t see my battery life or details anymore. Horrible app. ### 1/5 — Disappointed by Jetson *2025-01-04, version 3.8.9* So I just bought a brand new jetson hoverboard and I try to sign up for a account and it’s says network error but we could have everything on in the house with the network on and everything will work fine but whenever I go to jetson it still say network error I’m done with this app ### 1/5 — Extremely Disappointed *2025-01-02, version 3.8.9* First off when opening the app, i realize the overall feel and quality of navigating the menu feels so… Static. No tactic or bouncy buttons.. Just static buttons and sudden, delayed changes of pages/frames. Then, I try to sign in. I usually sign in with apple and i do that, then it tells me there was an error with my network connection… There definitely isn’t as my internet is 100% working… Then I say “Okay, Cant use Apple sign in, might as well sign up instead…” Well doing that results in the same error. Nothing wrong on my end. Also, There are multiple misspelling errors and the overall app looks and feels extremely poor… Guess i wont be having an account for this app… Even using it bothers me.. Absolutely terrible. ### 1/5 — It’s bad *2025-01-02, version 3.8.9* The app doesn’t work and had connectivity errors over 2 accounts and 3 phones ### 1/5 — I don’t like how the app won’t let me sign in *2024-12-25, version 3.8.9* The app won’t let me sign in and it says their server issues and then he’ll say that my network isn’t working when it is 100% working The app is a 1 star Don’t get it It didn’t work ## Most critical reviews (10 lowest-rated) ### 1/5 — Bugs and doesn’t work as designed; ATTENTION NEEDED INDEFINITELY!! *2025-09-25, version 4.0.2* To whomever created this app you have an UNFORTUNATE!!!!! much work to do. This app has failing to sync with my Jetson hoverboard and is not allowing such users to gain access to the app this shows mediocre service and low maintenance skills on how to publish an act and maintain stability However the products work splendidly and operate in a correct manner. Please provide better care to this horrible app ### 1/5 — Bruh *2025-09-24, version 4.0.2* I can even sign in and idk why😡 ### 1/5 — To Jetson *2025-09-14, version 4.0.2* Not good I tried to sign up for the app and I got everything and everything felt ok until I realized that the sign in button didn’t work so I said ok let me try again still didn’t and doesn’t work ### 1/5 — Garbage app *2025-09-01, version 4.0.2* Probably one of the worst managed apps for e bikes ### 1/5 — This is to confusing *2025-08-26, version 4.0.2* Every time I try to sign in the button won’t even work and it’s just a struggle. ### 1/5 — Can’t even change the speed now *2025-08-15, version 4.0.2* Tried changing the speed and other settings since my daughter is now older but this new app won’t let me. So it’s stuck on a slow speed. Very annoying. ### 1/5 — Will Not Connect! *2025-07-30, version 4.0.2* This app is completely useless. The hoverboard will connect to my phones Bluetooth and even play music but when you use the Jetson app to find the device it simply doesn’t connect. Tried everything from power-cycling, forgetting the device in my Bluetooth settings, etc. Nada. Nothing. 0 out of 10. ### 1/5 — Do not get *2025-07-24, version 4.0.2* If I could rate it 0 stars i would.my hoverboard was connected to my iPad and it said please connect so I gave up ### 1/5 — Don’t get… *2025-07-04, version 4.0.2* I got to change my hoverboards speed and color but it never finds it… after 1 hour of trying it didn’t work. ### 1/5 — Haley *2025-07-01, version 4.0.2* I hate it, me and my mom tried and did not work 100 percent do not recommend ## Most praised reviews (10 highest-rated) ### 5/5 — Hella tuff *2025-11-02, version 4.0.2* This app made my jetson bike go 67mph with out mods apps the best👌💯 ### 5/5 — Really good *2025-08-15, version 4.0.2* This is so cool I get to listen to music everywhere I go ### 5/5 — THE BEST GIFT *2025-06-11, version 4.0.2* YOU GO A GOOD SPEED LIMIT AND CAN MAKE A PAPER TAG ### 5/5 — Great app dont understand bad reviews *2023-01-06* Great app ive had my jetson since Christmas eve and the app has been with it the whole time it works great no problems with eather the only "bad things" thats happened was trying to bluetooth on the first day but i figures it out in a few min. And has worked perfectly fine after that ### 5/5 — AMAZING!! *2022-03-20, version 3.8.6* I think it’s a great app!you can do a lot from the app like turn the hoverboard on and off!you can change that light color which is cool. And when you play music the lights turn on!super creative app love it!!you should definitely get the app!!!!! ### 5/5 — Dear Jetson *2021-12-27, version 3.8.6* This is the best app so far I got a hover board for Christmas a jestson this a has been amazing but win I first download I kept getting an error thing saying network error anyways I am giving this app 5stars ### 5/5 — FIXED *2021-06-24, version 3.8.3* Now I can set the max speed at 12. The app no longer crashes. And I can now actually be connected to the board more than 5 seconds, which btw I meant as long as I want! ### 5/5 — Jetson is good *2021-06-03, version 3.8.2* Ok so I got my Rave Extreme-Terrain Hoverboard two days ago or so and it’s good but the problem is In the app it beeps loud if you change the light color even when you turn it on get on it and I would like that to be removed and it moves on its own from the way it’s balanced when you get off or turn it on and I got a Hover-1 hoverboard and it had a bit of the same problem but it’s good thanks for doing nice things for me -Koda Renfro. P.S Jetson Rules ### 5/5 — great app everything lit *2021-03-09, version 3.8.1* this app works very good, i can check my speed and how many miles i have gone and the cool thing is the color mods and costumes. this is something like a simulation game completing the challenges😂😂😭. Totally worth it for the x10 ### 5/5 — Great app! *2020-12-25* Got this for Christmas and I love it. I got the hoverboard and it works wonderfully. There is only one small issue kinda, it’s slow? It takes a while to login and stuff like that. Sometimes it doesn’t load information, but other that that great app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*