# Ride On Flex — Convenient and affordable trav

> On-demand shared transit booking app for specific service zones. (iPhone/iPad app by Via Transportation, Inc..)

- Source: https://appshunter.io/ios/app/ride-on-flex/id1462279473 (this page in markdown: same URL + `.md`)
- Developer: [Via Transportation, Inc.](https://appshunter.io/developer/657777018)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.70/5 from 57 App Store ratings · 11 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 135 MB
- Languages: American English
- Released: 2019-06-16
- Data updated: 2026-08-08
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/ride-on-flex/id1462279473/reviews.md

## What is Ride On Flex?

Traveling within the bounds of the Rockville or Glenmont/Wheaton Ride On Flex zone? Lucky you! Flex is a convenient new option for you at an incredible value. 

Download the Ride On Flex app to book your ride. No fixed stops or fixed schedules – the Flex comes when you book! Just enter your pickup and drop-off location within the zone, and you will be offered the next available time. Accept the booking and go to your pickup location—a corner near you.

New 11-passenger Flex buses are wheelchair accessible and have free WiFi. Standard Ride On fare policy applies. That means your ride costs no more than $2!
 
How does Ride On Flex work?
- Ride On Flex takes multiple passengers heading in the same direction and books them into a shared vehicle. Using the Ride On Flex app, input the address and we’ll match you with a vehicle going your way. Flex picks you up at a nearby corner and drops you off within a few streets of your requested destination. Our smart algorithms provide trip times that are comparable to other ride shares and much more convenient than other modes of travel.
 
How long will I wait?
- You'll always get an accurate estimate of your pick-up time before booking. You can also track your bus in real time in the app.
 
How many passengers will I share a vehicle with?
- The number of passengers varies. Our comfortable buses can accommodate up to 11 people. Up to 6 seats can be reserved with each booking.

Where can Flex take me?

- Anywhere in your zone! It might be a Metro station, shopping center, office, library, other public facility—or home. You tell us.     

When is Flex available?
- Hours of service vary by zone. Check here for details.

What else do I need to know about Ride On Flex?
NO BOARDING WITHOUT A BOOKED RESERVATION.
The bus operator will ask for your name on boarding.
Pay as you board with a SmarTrip card or cash/passes/tokens. 
You cannot add value to a SmarTrip card on Flex. Always have enough fare on your card or use cash/tokens/passes.
Boarding is at designated corners, not fixed stops (curb-to-curb service for persons with wheelchairs).

These Flex zones aren’t near me. When will it come to my neighborhood?
- Ride On Flex is a pilot program of the Montgomery County Department of Transportation. We’re eager to learn how our residents use this innovative on-demand transit option and hope to bring it to more areas of the county over time. Please be patient as we experiment, listen and learn.

The Ride On Flex app is guaranteed to change the way you think about traveling in the zones. We look forward to seeing you on the Flex. Just book and go!
 
Love our app? Please rate us! Questions or suggestions? Email us at RideOn.FlexCustomerService@montgomerycountymd.gov.

## Key features

- Book on-demand rides
- No fixed stops or schedules
- Real-time bus tracking
- Wheelchair accessible buses
- Free WiFi on buses
- Shared vehicle experience

## Recent user reviews (10 of 11)

All indexed reviews: https://appshunter.io/ios/app/ride-on-flex/id1462279473/reviews.md

### 1/5 — Horrible service

*2026-07-30, version 4.27.1*

Drivers are lazy

### 5/5 — they should expand the zones more

*2025-10-13, version 4.17.109*

"I love using the Ride On Flex app, but I believe expanding the service zones would really enhance it. I live just outside the current boundaries, and it makes it hard for me to access local jobs and amenities. Expanding the zones would not only help me but also benefit others in similar situations. It could lead to greater community connectivity and support for local businesses. Thank you for considering this feedback! I appreciate the service and look forward to future improvements."

### 5/5 — Flex bus

*2024-12-30, version 4.17.2*

Very reliable for the most part!

### 5/5 — Great service!

*2024-05-30, version 4.16.2*

We ordered FlexRide for the first time to test it out for commuting to the Glenmont Metro for the morning commute to work. It was great! It came within 3 minutes, the driver was great, and ride to the metro was quick. Would highly recommend!

### 1/5 — No iPad version

*2023-11-22, version 4.11.18*

It just scales up from the iPhone app….

### 5/5 — Amazing idea! Hope it lives up to it’s expectations.

*2019-12-09, version 1.0*

I just downloaded the app and will use it soon. This is a super good innovative idea and hope it lives to it’s expectations.

### 5/5 — Rode Flex yesterday with no problems

*2019-11-07, version 1.0*

I rode RideOn Flex for the first time yesterday with no problems. This app worked well. I set my pickup and drop off points and promptly saw the real-time bus location on map and accurate time estimate of when bus would arrive. It arrived on time. The ride was quick and the bus very comfortable. I’ll use it again

### 1/5 — HORRIBLE SERVICE - DO NOT DOWNLOAD

*2019-09-16, version 1.0*

worst service in my life. booked a flex bus, it’s been 30 minutes and that bus has not moved from it’s position. ride on is hiring lazy, irresponsible and uncaring people who sleep on the job. im very upset with this and I will no longer be using this piece of crap. the plate # to the vehicle is 12434. update: bus arrived ONE hour late and at two blocks before my destination a construction truck was in the way of the street so he just said that was as far as he could take me and did not think of an alternative route until I suggested it, ride on needs to hire better bus drivers.

### 5/5 — Great service

*2019-07-19, version 1.0*

This is a great service, especially since it’s free for kids (Kids Ride Free)!

### 3/5 — Rockville zone is tiny

*2019-07-06, version 1.0*

Essentially only the Linfield neighborhood.  If you are in this tiny neighborhood you may request to go to Rockville station or wintergreen plaza, that’s pretty much it.  The Wheaton zone goes from glenmont all the way down to Wheaton, this is at least useful.

## Frequently asked questions about Ride On Flex

### Does Ride On Flex have ads?

Yes, Ride On Flex contains advertisements. As a free service, ads help support its operation.

### How much does a ride on Ride On Flex cost?

A ride on Ride On Flex costs no more than $2, adhering to the standard Ride On fare policy. Payment can be made with a SmarTrip card or cash/passes/tokens.

### What is the age rating for Ride On Flex?

Ride On Flex has an age rating of 4+, making it suitable for most users.

### What devices does Ride On Flex support?

Ride On Flex is available on iPhone and iPod devices.

### How often is Ride On Flex updated?

The latest version of Ride On Flex is 4.26.10, and it was last updated on March 11, 2026. Updates ensure the app remains functional and secure.

### Can I book a ride without a reservation on Ride On Flex?

No, boarding is not permitted without a booked reservation on Ride On Flex. The bus operator will verify your name upon boarding.

### What is the passenger capacity of Ride On Flex buses?

The buses used by Ride On Flex can accommodate up to 11 passengers. Up to 6 seats can be reserved per booking.

### How does Ride On Flex compare to other ride shares?

Ride On Flex offers smart algorithms that provide trip times comparable to other ride shares, with the added convenience of on-demand transit within its designated zones.

## Version history (last 5 releases)

### 4.29.0 — 2026-08-02

Performance improvements and bug fixes

### 4.27.1 — 2026-04-29

Performance improvements and bug fixes

### 4.27.0 — 2026-04-21

Performance improvements and bug fixes

### 4.26.12 — 2026-04-09

Performance improvements and bug fixes

### 4.26.10 — 2026-03-11

Performance improvements and bug fixes

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| [Bolt: Request a Ride](https://appshunter.io/ios/app/bolt-request-a-ride/id675033630) | 4.8 (175,751) | Free | Travel |
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| [Lyft](https://appshunter.io/ios/app/lyft/id529379082) | 4.9 (17,479,689) | Free | Travel |
| [Uber - Request a ride](https://appshunter.io/ios/app/uber-request-a-ride/id368677368) | 4.9 (16,518,238) | Free | Travel |
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## More apps by Via Transportation, Inc.

- [Via — smarter mobility.](https://appshunter.io/ios/app/via-smarter-mobility/id657777015)
- [Via Driver](https://appshunter.io/ios/app/via-driver/id1121194508)
- [ArrivaClick - Powered by Via](https://appshunter.io/ios/app/arrivaclick-powered-by-via/id1200453687)
- [Newcastle Transport On Demand](https://appshunter.io/ios/app/newcastle-transport-on-demand/id1329380356)
- [Keoride NSW](https://appshunter.io/ios/app/keoride-nsw/id1351762596)
- [Shuttle - powered by Via](https://appshunter.io/ios/app/shuttle-powered-by-via/id1409632394)

All apps by Via Transportation, Inc.: https://appshunter.io/developer/657777018

## Related topics

[flex ripta](https://appshunter.io/ios/topics/flex-ripta) · [ride glenwood on demand](https://appshunter.io/ios/topics/ride-glenwood-on-demand) · [rtd flexride](https://appshunter.io/ios/topics/rtd-flexride)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*
