# Ride On Trip Planner — Trip planning app

> Bus trip planner with real-time crowding information and multimodal transit options. (iPhone/iPad app by County of Montgomery.)

- Source: https://appshunter.io/ios/app/ride-on-trip-planner/id1670305867 (this page in markdown: same URL + `.md`)
- Developer: [County of Montgomery](https://appshunter.io/developer/1474968698)
- Category: Navigation
- Price: Free
- Rating: 4.40/5 from 954 App Store ratings · 122 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 172 MB
- Languages: American English, Arabic, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Finnish and 31 more
- Released: 2023-06-04
- Data updated: 2026-09-02
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ride-on-trip-planner/id1670305867/reviews.md

## What is Ride On Trip Planner?

Montgomery County Department of Transportation (MCDOT) partnered with Moovit, a global bus trip planning mobile app software company, to launch a new Ride On Trip Planner – a Ride On bus passenger load and local trip planning app. This new, innovative app will allow riders to plan their next trip and to tell how crowded a Ride On bus is – before it arrives – with the crowdedness indicator on the app riders can  choose if they want to get on the bus arriving, wait for the next bus depending on how many people are on the bus, or choose another travel option, such as other local transit services, bikeshare, and scooter. It gives riders more control over their transportation experience. The app also includes dashboards for the Ride On Central Communications team to monitor bus loads and more quickly dispatch additional buses when buses are full.

The Ride On Trip Planner app is easy to use and can be downloaded from the Apple app store. Riders choose their current location and their destination and then pick the most desirable route that fits their travel plans. Once the route is chosen, the app will give the exact time the next bus will arrive, while providing step-by-step directions on how to get to the bus stop and how to get to the rider’s destination after getting off the bus. The app will also notify riders when it's time to get off so they can browse other apps and surf the web, without having to worry about missing their stop. The app was created to alleviate stress and worry about bus times and continue to reduce the spread of infectious diseases with the crowdedness indicator.

This Ride On Trip Planner app is being funded by a federal grant to help the community continue to travel locally in a safe and more efficient way. This partnership is a two-year pilot to test the combined Ride On passenger load and trip planning functionalities in the County and beyond. After the pilot is completed, decisions will be made on whether to keep this application, expand its capabilities, or use it to replace the current Ride On Real Time application, based on feedback from County residents and other users.    


The Ride On Trip Planner solution is based on Moovit’s long-running robust native and web transit apps designed for endless scale and serving 100s of millions of users worldwide, with zero downtime. 
The application features:  

•	Multimodal trip planning – in addition to Ride On route options, it will include other options like local transit services, bikeshare and scooter options
•	Real-time arrivals
•	Customized micro-mobility integrations

The Ride On Trip Planner app solution includes the iPhone app, which benefits from Moovit’s rich user interface (UI) and user experience (UX), as well as comprehensive transit data, developed in partnerships with some of the most well-known transit, mobility and accessibility organizations worldwide.

The Ride On Trip Planner app will feature a range of accessibility capabilities to benefit users with disabilities, including blindness or low vision, ambulatory impairments, and hand-motor disabilities, enabling them to use public transit confidently and maximize their opportunities in the workplace, education, and social life. 

The Moovit technology has more than 1.7 billion users in 112 countries, 3,500 cities, 7,500 transit agencies, and in 45 languages, and is a leading Mobility-as-a-Service (MaaS) solutions company and the world’s most popular urban mobility app, making getting around cities easier and more convenient.

For more information, visit https://www.RideOnBus.com/TripPlanner .

## Key features

- Multimodal trip planning
- Real-time bus crowding indicator
- Real-time arrivals
- Step-by-step directions
- Departure notifications

## What do users think of Ride On Trip Planner?

Overall sentiment: neutral

**Pros**

- 🚀 Live tracking
- 📊 Helpful route planning
- 💻 Convenient mobile app
- 🔍 Accurate bus arrival times
- 🗺️ Comprehensive transit coverage

**Cons**

- 🕰️ Unreliable bus schedules
- 🚌 Inaccurate real-time bus locations
- 🔍 Faulty address search
- 🚧 Lack of detour information
- 🤖 Inconsistent app performance

**Commonly reported bugs**

- App crashes and freezes
- Incorrect bus arrival times
- Disappearing bus route information
- Unreliable GPS integration

**Most requested features**

- Improved real-time bus tracking
- Alerts for service changes and delays
- Integration with other transit apps
- Ability to report bus no-shows
- More detailed route planning options

## Recent user reviews (10 of 122)

All indexed reviews: https://appshunter.io/ios/app/ride-on-trip-planner/id1670305867/reviews.md

### 2/5 — Confusing

*2026-08-28, version 5.198.2*

How is there no way to look up a bus stop by the stop ID?

### 5/5 — Helpful

*2026-08-17, version 5.195.3*

This app is very helpful with the timing of the busses.

### 5/5 — New App Version

*2026-08-12, version 5.195.3*

Since the new version of Ride On app released, it has been very accurate on the arrival of the buses.

### 5/5 — Free, clean, ontime

*2026-08-12, version 5.195.3*

Services have improved a lot in the last couple of years. Love the new RideOn Express.  And it is free!!!

### 5/5 — Excelente gracias

*2026-08-11, version 5.195.3*

Muy bien

### 1/5 — Accurate RT location, mislabeled stops

*2026-08-08, version 5.195.3*

I stupidly trusted that the 55 was going to stop at Shady Grove Metro Station Bus Bay C, as listed in the app, instead of relying on the map showing it was heading to Bus Bay K or L instead. And because Bus Bay C is on the opposite side of the tracks from K/L, I missed the bus. You should accurately label which bus bay you are going to stop at, or what’s the use? Oh, I know. It’s that I was relying on logic, which is apparently something Montgomery County is still trying to figure out.

### 1/5 — Horrible don’t depend on it

*2026-08-04, version 5.195.3*

Horrible. Entered the address to where I wanted to go five times and each time the app could not comprehend. Enough said.

### 4/5 — Glad it exists but sometimes not reliable.

*2026-07-27, version 5.195.2*

Glad the app exists but is unreliable sometimes. Lists pick up times for buses that don’t exist when there is reduced service which makes it not as reliable or as useful as it could be.

### 5/5 — Helpful

*2026-07-25, version 5.195.2*

This app is very helpful with the timing of the busses.

### 5/5 — Best

*2026-07-24, version 5.195.2*

I like because i know the live location of the buses

## Frequently asked questions about Ride On Trip Planner

### What does the Ride On Trip Planner app do?

This app allows users to plan their bus trips and view real-time information about how crowded Ride On buses are before they arrive. It provides step-by-step directions to bus stops and destinations, along with notifications for when to disembark.

### What are the key features of the app?

Key features include multimodal trip planning (including other transit services, bikeshare, and scooters), real-time bus arrival information, and a unique crowdedness indicator that shows how full a bus is. It also offers customized departure notifications.

### Is the Ride On Trip Planner app free to use?

Yes, the app is available for free download from the Apple App Store. It is funded by a federal grant to improve local travel efficiency and safety.

### What devices is the Ride On Trip Planner app compatible with?

The app is available for iPhone and can be downloaded from the Apple App Store. It benefits from Moovit's user interface and experience, designed for broad compatibility.

### How can this app help me with my commute?

The app helps alleviate stress by providing accurate bus arrival times and real-time crowding information, allowing you to make informed decisions about which bus to take or if you should wait for the next one. It also offers multimodal options for a more flexible commute.

## Version history (last 5 releases)

### 5.198.2 — 2026-08-19

- Security improvements
- Minor bug fixes

### 5.195.3 — 2026-07-29

- Performance improvements
- UX improvements

### 5.195.2 — 2026-07-21

- Performance improvements
- UX improvements

### 5.195.1 — 2026-07-01

- Performance improvements
- UX improvements

### 5.191.1 — 2026-05-14

- UX Improvements
- Security Improvements
- Privacy policy update

## Apps similar to Ride On Trip Planner

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [DC Transit • Metro & Bus Times](https://appshunter.io/ios/app/dc-transit-metro-and-bus-times/id6469439605) | 4.6 (671) | Free | Navigation |
| [DC Metro and Bus - Tracker](https://appshunter.io/ios/app/dc-metro-and-bus-tracker/id578496721) | 4.5 (36,853) | Free | Navigation |

## More apps by County of Montgomery

- [MoCo Voters App](https://appshunter.io/ios/app/moco-voters-app/id1489516929)

All apps by County of Montgomery: https://appshunter.io/developer/1474968698

## Related topics

[realtime rideon](https://appshunter.io/ios/topics/realtime-rideon) · [godurham access](https://appshunter.io/ios/topics/godurham-access)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
