# Ride Safr Care — Healthcare Transportation

> Accessible medical transportation for appointments, including specialized needs. (iPhone/iPad app by Safeher Inc.)

- Source: https://appshunter.io/ios/app/ride-safr-care/id1151088240 (this page in markdown: same URL + `.md`)
- Developer: [Safeher Inc](https://appshunter.io/developer/1150994304)
- Category: Travel
- Price: Free
- Rating: 3.10/5 from 117 App Store ratings · 62 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 87 MB
- Languages: American English
- Released: 2017-01-27
- Data updated: 2026-08-04
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/ride-safr-care/id1151088240/reviews.md

## What is Ride Safr Care?

Safr Care seamlessly connects you with transportation to your medical appointments. Accessible non-emergency medical transportation for all needs, including wheelchair and Broda chair users, stretchers, and ambulatory passengers. We are healthcare transportation: re-imagined.

Easy To Use App: Take control of your healthcare journey. Schedule ride requests, get appointment reminders, and manage payment through a user friendly app. 
Insurance Coverage Eligibility: Save time, energy and money : Check if your Insurance provider will cover your ride. Conveniently screen over 3100 providers instantly through our mobile app.
Credit Card Payments:Simplify Transactions: handle out-of-pocket ride costs instantly with in-app credit card payment processing.
User Friendly Ride Requests: Easily request specific transportation based on your unique needs. Go from door-to-door (not curb-to-curb) with a credentialed NEMT driver all from your app or by dialing the Safr Care toll-free number.
Real-time Monitoring:Track your journey effortlessly in our app and share ride info with your loved ones for real-time monitoring, ensuring peace of mind.

Multiple Vehicle Types: Easily choose customized vehicles for your specific needs. This includes wheelchair, Broda chair, and stretcher accessible vehicles.Your ride will never be assigned to a provider without the necessary equipment and know-how.

Visit https://www.gosafr.com for more information

Interested in driving for Safr? Download our "Drive Safr" app to get started!

For help, email us at help@gosafr.com

Disclaimer:
Ride Safr uses location in background while using the app and during ride, can dramatically affect battery life.

## Key features

- Accessible medical transportation
- Wheelchair and stretcher accessible vehicles
- Schedule ride requests
- Insurance coverage eligibility check
- In-app credit card payments
- Real-time ride monitoring
- Door-to-door service

## What do users think of Ride Safr Care?

Overall sentiment: negative

**Pros**

- 💡 Great idea for women's safety
- 👍 User-friendly interface
- 🔒 Extensive background checks
- 🚀 Efficient food delivery
- 😊 Empowering women drivers

**Cons**

- ❌ Service not available in many areas
- 🐛 App frequently crashes or freezes
- 🚫 Cannot create or log in to accounts
- ❓ Unresponsive customer support
- ⚠️ Shady practices alleged
- 🚫 Payment options limited

**Commonly reported bugs**

- Cannot create account (error messages: 'Location header not found!', 'header code is not found')
- Security code not received via text
- App freezes during ride requests
- Cannot deactivate account
- Incorrect phone number confirmation
- Email verification not received
- Data format error during account setup
- Cannot upload profile picture
- Cannot select driver preference (female driver)
- App doesn't send verification text

**Most requested features**

- Expand service to more cities
- Allow phone number and email changes
- Improve verification process
- Add mobile payment options (Apple Pay, etc.)
- Allow selection of female drivers

## Recent user reviews (10 of 62)

All indexed reviews: https://appshunter.io/ios/app/ride-safr-care/id1151088240/reviews.md

### 1/5 — Can’t contact for account deletion

*2023-11-08*

I need someone to contact me. I created an account on this app a while ago and never used it. Now I would like to delete it in accordance with GDPR. Nowhere can I find the contact data or privacy policy online. I tried logging into the app with my phone number but there is a bug and the format is not accepted even though it is correct for my country. This is ridiculous , someone please contact me.

### 2/5 — Cannot create account using the app

*2023-07-09, version 6.3.4*

Tried to create a new account after installing the app, but error message “Location header not found!” keeps popping up, so I cannot use this app!

### 1/5 — Wouldn’t even let me sign up.

*2023-07-09, version 6.3.4*

I downloaded the app tried to sign up, got as far as terms and conditions page and at the bottom of the page you check the box to where you agree then you click on the red bar that says sign up. Unfortunately, I’ve tried this 5x and it keeps coming up with an error message stating that the header code is not found.  That page won’t let me go any further. So unfortunately, I can’t sign up for this app. Not usable!

### 1/5 — Can’t even create account

*2023-06-07, version 6.3.2*

I downloaded the app and entered my phone number. It then tells me to enter the security code sent via text. Problem is, no code is sent no matter how many times I press “resend code.”

### 1/5 — can’t start up

*2023-06-05, version 6.3.2*

I’m in the Boston area where the service supposedly works. I can’t tell, because the app won’t even text me a code when it claims to, so I can log in.

### 1/5 — Can’t access

*2023-05-02, version 6.3.0*

I tapped sign in but it won’t let me. It keeps trying to create an account. I tried to create a new account but it won’t let me because it has my email. Because I ALREADY HAVE AN ACCOUNT. So I used a different email but then it wouldn’t let me because it has my phone number, again because I already have an account. I tried deleting the app and reinstalling but it made no difference. I only have one phone number, so I guess I won’t be using this app.

### 3/5 — Availability

*2022-10-24, version 5.2.1*

When are you guys going to be available for use in New Jersey? I’m looking to use your app please consider in expanding soon out here 🫶

### 1/5 — Cannot correct phone number and no confirmation email!

*2022-05-03, version 5.0.19*

It says the incorrect phone number is confirmed, and you cannot fix this.  It also has yet to confirm my email.  I want this to work.  I fear I have a fake app from the apple store?? Help!

### 1/5 — Does not work

*2022-03-30, version 5.0.19*

I have reached out several times and get no response. They have my credit card info and have not confirmed my email address to spite requesting to get a code several times and using the “help” link. I can’t use the app or change anything or get in contact with anyone. This is really shady and did not work at all.

### 1/5 — Doesnt exist

*2022-03-02, version 5.0.19*

Scam scam scam!

## Frequently asked questions about Ride Safr Care

### What does Ride Safr Care do?

Ride Safr Care connects users with accessible non-emergency medical transportation for appointments. It accommodates various needs, including wheelchair users, stretcher transport, and ambulatory passengers, offering door-to-door service.

### What are the key features of Ride Safr Care?

Key features include easy ride scheduling, checking insurance coverage eligibility for rides, in-app credit card payments, real-time ride monitoring, and the availability of multiple vehicle types like wheelchair and stretcher accessible vans.

### How much does Ride Safr Care cost?

The app itself is free to download and use for booking rides. Users will incur costs for the transportation services, which can be partially or fully covered by insurance. Payment for out-of-pocket costs is handled conveniently through in-app credit card processing.

### Who is Ride Safr Care for?

This app is designed for individuals who need reliable and accessible transportation to medical appointments. This includes seniors, people with disabilities, patients recovering from surgery, and anyone requiring specialized transport beyond standard ride-sharing services.

### Can I check if my insurance covers rides?

Yes, the app allows you to conveniently check if your insurance provider is eligible for coverage for your ride. You can screen over 3100 providers instantly through the mobile app to determine eligibility.

## Version history (last 5 releases)

### 7.6 — 2026-08-03

● Bug fixes.
● Enhance the user experience.

### 7.0 — 2025-12-12

● Bug fixes.
● Enhance the user experience.

### 6.11.0 — 2025-03-03

● Bug fixes and improvements.

### 6.10.0 — 2024-10-23

● Show payor names on Ride billing screen.
● Bug fixes and improvements.

### 6.8.0 — 2024-07-15

● Bug fixes and improvements.

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## More apps by Safeher Inc

- [Drive Safr](https://appshunter.io/ios/app/drive-safr/id1150994305)

All apps by Safeher Inc: https://appshunter.io/developer/1150994304

## Related topics

[forward motion medical](https://appshunter.io/ios/topics/forward-motion-medical)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-04.*