# Ride the Rio — Easy, affordable, shared rides > On-demand shared microtransit service for efficient local travel. (iPhone/iPad app by Via Transportation, Inc..) - Source: https://appshunter.io/ios/app/ride-the-rio/id6753644670 (this page in markdown: same URL + `.md`) - Developer: [Via Transportation, Inc.](https://appshunter.io/developer/657777018) - Category: Travel, Navigation - Price: Free - Rating: 4.70/5 from 112 App Store ratings · 11 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 133 MB - Languages: American English - Released: 2025-11-05 - Data updated: 2026-08-22 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/ride-the-rio/id6753644670/reviews.md ## What is Ride the Rio? Rio is a new way to get around New Braunfels. We’re an on-demand microtransit service that’s smart, easy, and reliable. When you’re ready to travel, book a ride in the Ride the Rio app and our technology will pair you with other people headed your way. Whether you want to run an errand, visit a friend, or need reliable transit to recurring events (work, appointments, etc.), this service will get you there! HOW IT WORKS: - Book a ride on your smart phone by setting your pickup and dropoff addresses, and indicating if you’re riding with any additional passengers. You may also call a booking agent to book your trip over the phone. - You will be given an estimated time when the vehicle will arrive upon booking your trip. The estimated arrival time of the driver will be automatically updated as your vehicle makes its way to meet you. - We’ll give you an automated text or push notification when we’re nearby. - When your driver arrives, please promptly board the vehicle. - There may be others on board, and you may make a few additional stops along the way! You can track your ride in real-time from the app. Questions? Reach out at support-newbraunfels-rio@ridewithvia.com. Loving your experience so far? Give us a 5-star rating. ## Key features - On-demand microtransit - Shared rides - Real-time ride tracking - Automated notifications - Book via app or phone ## Recent user reviews (10 of 11) All indexed reviews: https://appshunter.io/ios/app/ride-the-rio/id6753644670/reviews.md ### 1/5 — Rides!!!!!! *2026-06-17* Absolutely awful not only does every time I try to get a ride to my job it’s always showing me that there’s never anything available plus the only time I ever did ride I was literally 30mins late awful how this city believes 8 cars is going to make an impact… ### 1/5 — Not easy. Not reliable. *2026-05-20* Overhyped and almost never fails to disappoint. It’s laughable that they think a fleet of 8 cars will be enough to cut it. The on-demand/ride share aspect is genius in its cynicism - you get a service that barely works using your taxes and you get to take the blame if you’re unlucky at getting a ride. ### 4/5 — App has problems. *2026-01-04* Ive had a few problems with the app. It wants to force me to choose the same things repeatedly. I have difficulty getting it to change. I struggled ridiculously long to add another rider. This should have a place to indicate a child needing a car seat. This should let me change locations easier. ### 5/5 — Great service! Would recommend *2025-12-29* Service was quick and efficient. The driver Santos was extremely friendly and patient would use again and recommend for a friend. ### 1/5 — Enjoy the wait *2025-12-04* My 28 minute pickup time turned into an hour and ten minutes. At one point the car was “5 minutes” away and took another 30+. ### 5/5 — Great local transportation service *2025-12-01* Dean T was awesome! Punctual, friendly, and safe. ### 1/5 — Horrible App *2025-11-30* The service might be great, but the app is horrible. Once it sets your home or work location incorrectly you are unable to change it to the correct location. ### 5/5 — Tanya *2025-11-26* Loved riding with him ### 5/5 — Excelent service *2025-11-25* Excelent service ### 4/5 — Great service *2025-11-21* Great service, smooth and easy, not enough drivers though. Had some trouble getting drivers. ## Frequently asked questions about Ride the Rio ### What is Ride the Rio? Ride the Rio is an on-demand microtransit service designed to make getting around New Braunfels easy, affordable, and reliable. It connects you with other passengers traveling in the same direction, optimizing routes for efficiency. ### How do I book a ride? You can book a ride through the Ride the Rio app by entering your pickup and dropoff addresses. If you are traveling with additional passengers, you can indicate that during booking. Alternatively, you can call a booking agent to reserve your trip over the phone. ### Is Ride the Rio free to use? The app itself is free to download and use for booking rides. You will pay for the rides you take, which is how the service is monetized. Specific pricing details would be available within the app or upon booking. ### What happens after I book a ride? After booking, you'll receive an estimated arrival time for your vehicle, which will update in real-time. You'll get a text or push notification when the vehicle is nearby. Be ready to board promptly, as there may be other passengers, and the vehicle might make additional stops. ### Can I track my ride? Yes, you can track your ride in real-time directly from the Ride the Rio app. This allows you to see the vehicle's progress as it makes its way to your pickup location and throughout your journey. ## Version history (last 5 releases) ### 4.29.1 — 2026-08-20 Performance improvements and bug fixes ### 4.27.16 — 2026-07-01 Performance improvements and bug fixes ### 4.27.1 — 2026-05-14 Performance improvements and bug fixes ### 4.26.12 — 2026-04-28 Performance improvements and bug fixes ### 4.26.10 — 2026-03-12 Performance improvements and bug fixes ## Apps similar to Ride the Rio | App | Rating | Price | Category | | --- | --- | --- | --- | | [Camp Landa](https://appshunter.io/ios/app/camp-landa/id6483495249) | — | Free | Travel | | [Park TXST](https://appshunter.io/ios/app/park-txst/id6749019540) | 1.8 (10) | Free | Travel | | [Park and Zoom](https://appshunter.io/ios/app/park-and-zoom/id1329034451) | 1.8 (27) | Free | Travel | | [VIA Link](https://appshunter.io/ios/app/via-link/id1454555018) | 3.7 (222) | Free | Travel | | [Visit Seguin TX!](https://appshunter.io/ios/app/visit-seguin-tx/id1498078224) | 4.8 (118) | Free | Travel | | [RideShare Carz - Gig Rentals](https://appshunter.io/ios/app/rideshare-carz-gig-rentals/id6743635623) | 4.3 (3) | Free | Travel | ## More apps by Via Transportation, Inc. - [Via — smarter mobility.](https://appshunter.io/ios/app/via-smarter-mobility/id657777015) - [Via Driver](https://appshunter.io/ios/app/via-driver/id1121194508) - [ArrivaClick - Powered by Via](https://appshunter.io/ios/app/arrivaclick-powered-by-via/id1200453687) - [Newcastle Transport On Demand](https://appshunter.io/ios/app/newcastle-transport-on-demand/id1329380356) - [Keoride NSW](https://appshunter.io/ios/app/keoride-nsw/id1351762596) - [Shuttle - powered by Via](https://appshunter.io/ios/app/shuttle-powered-by-via/id1409632394) All apps by Via Transportation, Inc.: https://appshunter.io/developer/657777018 ## Related topics [rio new braunfels](https://appshunter.io/ios/topics/rio-new-braunfels) · [rio](https://appshunter.io/ios/topics/rio) · [rio grande cu mobile](https://appshunter.io/ios/topics/rio-grande-cu-mobile) · [new braunfels utilities](https://appshunter.io/ios/topics/new-braunfels-utilities) · [new braunfels](https://appshunter.io/ios/topics/new-braunfels) · [rio metro regional transit district](https://appshunter.io/ios/topics/rio-metro-regional-transit-district) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*