# RideKC MICRO TRANSIT > Affordable, on-demand ride-hailing transportation service within designated zones. (iPhone/iPad app by Ecolane USA, Inc..) - Source: https://appshunter.io/ios/app/ridekc-micro-transit/id1624871115 (this page in markdown: same URL + `.md`) - Developer: [Ecolane USA, Inc.](https://appshunter.io/developer/1275719559) - Category: Travel, Utilities - Price: Free - Rating: 1.80/5 from 21 App Store ratings · 8 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 75 MB - Languages: American English, European Spanish - Released: 2022-06-02 - Data updated: 2026-07-05 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ridekc-micro-transit/id1624871115/reviews.md ## What is RideKC MICRO TRANSIT? RideKC Micro Transit is an affordable ride-hailing transportation option. It is available in parts of Johnson. How Micro Transit works Request a Ride: *Mobile App:* Anyone within the service area boundaries can summon a ride using the mobile app. Simply enter in your destination address. or *Phone:* In Johnson County, call 816.512.5510. In Wyandotte County, call 913.573.8351 *Pay your Fare:* Pay $1.50 per ride with in the Micro Transit app or with exact cash in vehicle. When bus fares resume, you can also transfer to RideKC Micro Transit with your bus pass or transfer card (paper or Transit app). More details and accepted pass can be found below.  Micro Transit riders must be at least 16 years old or accompanied by an adult ## Key features - Request rides via mobile app - Phone booking option available - Fixed fare of $1.50 per ride - Accepts bus passes for transfers - Service area specific ## Recent user reviews (8 of 8) All indexed reviews: https://appshunter.io/ios/app/ridekc-micro-transit/id1624871115/reviews.md ### 1/5 — DO NOT RELY ON THIS APP *2025-12-03* I used this app for a while which seemed to work out at first but then turned into me being late to work for a week straight. I set a time for when I need picked up like a day earlier and the drivers somehow manage to be over an hour late. They spend so much money on this app yet the don’t seem to update my bugs or driver algorithm because tracking the driver is always buggy. When you get picked sometimes they pick up and drop off other people after picking me up? What the hell kinda system. Do not download it is a waste of time and money!!!!!! ### 1/5 — You will be late *2024-06-18* They have some really great drivers. Unfortunately between the app, dispatch and management they are running it into the ground. The app has bugs all over like not accepting addresses in their window. The million dollar programs “algorithm” for speed and efficiency by selecting driver based on the drivers location around you and setting routes that can make other stops along the trips should be charged with fraud. When you let dispatch know they tell you that Johnson county paid a over a million dollars on the program so they’re not going to change it. Apparently Microtransit has no idea the word what efficiency means. Is paying over a million bucks for a program and not have the developer fix the problems you had from day one doesn’t sound efficient. The app can assigns you to a vehicle that hasn’t clocked in yet. When the driver is a no show you wait through your window to call the Philippines looks at the same info you app says and they’ll be here in 10 more minutes. You could repeat that conversation all day but no one is coming unless you get them to transfer you to dispatch. To lie and say we can’t reassign rides you just need to reschedule. They hired a dispatcher who can’t dispatch? Next says you to just reschedule and wait again for a new window? If you say it’s your error, you need to fix it. He says sorry this is a ride share service if you don’t want to wait use another company. Not just a terrible employee but the supervisor at dispatch. When you get someone that does reassign it means they have to reassign all the other rides from the No show to the rest of the drivers. Making everyone late all day. Your ride then drives past you and past your destination for a stop to came back for you. In route cam see your destination as you pass it to pick someone up before dropping you off. Unfortunately you have to do it again to get home. But the poor drivers have it worse. They’re charged fees on top of fees and most have to pay for their own gas the burned with insane routes the algorithm picks. If they call dispatch for a customers number the sot on hold or don’t get answered at all. But If a driver says anything wrong to them next week the driver gets half the normal hours. They loose drivers all the time with that treatment and can’t make a living. Less drivers, more rides, late rides, upset riders, more dispatch calls and keeps getting worse. It went from flat fees of $1.50 a ride last year to $3 or $5 this year. This January they want $5 for the first 5 miles and $2 ever additional. While still being competitively priced but to improve efficiency in faster service!! Seems like a pretty fast and efficient way to go under. Next years rate would only save you $5 the stress and being late is not competitive. ### 1/5 — You will be late *2023-12-19* They have some really great drivers. Unfortunately between the app, dispatch and management they are running it into the ground. The app has bugs all over like not accepting addresses in their window. The million dollar programs “algorithm” for speed and efficiency by selecting driver based on the drivers location around you and setting routes that can make other stops along the trips should be charged with fraud. When you let dispatch know they tell you that Johnson county paid a over a million dollars on the program so they’re not going to change it. Apparently Microtransit has no idea the word what efficiency means. Is paying over a million bucks for a program and not have the developer fix the problems you had from day one doesn’t sound efficient. The app can assigns you to a vehicle that hasn’t clocked in yet. When the driver is a no show you wait through your window to call the Philippines looks at the same info you app says and they’ll be here in 10 more minutes. You could repeat that conversation all day but no one is coming unless you get them to transfer you to dispatch. To lie and say we can’t reassign rides you just need to reschedule. They hired a dispatcher who can’t dispatch? Next says you to just reschedule and wait again for a new window? If you say it’s your error, you need to fix it. He says sorry this is a ride share service if you don’t want to wait use another company. Not just a terrible employee but the supervisor at dispatch. When you get someone that does reassign it means they have to reassign all the other rides from the No show to the rest of the drivers. Making everyone late all day. Your ride then drives past you and past your destination for a stop to came back for you. In route cam see your destination as you pass it to pick someone up before dropping you off. Unfortunately you have to do it again to get home. But the poor drivers have it worse. They’re charged fees on top of fees and most have to pay for their own gas the burned with insane routes the algorithm picks. If they call dispatch for a customers number the sot on hold or don’t get answered at all. But If a driver says anything wrong to them next week the driver gets half the normal hours. They loose drivers all the time with that treatment and can’t make a living. Less drivers, more rides, late rides, upset riders, more dispatch calls and keeps getting worse. It went from flat fees of $1.50 a ride last year to $3 or $5 this year. This January they want $5 for the first 5 miles and $2 ever additional. While still being competitively priced but to improve efficiency in faster service!! Seems like a pretty fast and efficient way to go under. Next years rate would only save you $5 the stress and being late is not competitive. ### 1/5 — Can’t even use the darn thing *2023-11-16* I tried to make an account to get rides to and from work while my car is in the shop. I’ve now made two accounts and neither will let me log in. What is the point of this if you can’t even use it ### 1/5 — Very bad service *2023-06-18* This app is ridiculous! I got picked up 30minutes late from Sam’s club Lenexa going to Overland Park 5minutes away but I find myself in Olathe because the driver has 2 pickups and 2 drop offs before dropping me off. I call customer service and the person that answers the phone says to me “it’s an estimated time, do you know what estimates are?” I was 5 minutes away from my destination but I’ve been in the car for 40minutes now and it’s not my turn yet. ### 1/5 — Bad customer team *2023-01-26* Really bad service. Tried to talk to their customer service team and they asked me to use a different service. Rahhh who hires these people ### 1/5 — TransLoc was better *2022-09-17* I don’t know why they changed apps but TransLoc was a lot better than this app. This apps UI is not consumer friendly and buggy. It sends drivers to the wrong address. ### 3/5 — Management needs a reality check *2022-08-26* These drivers are professional, kind, honest, amicable and good at what they do. The management for this operation needs serious work. They have this new system in place that is causing HOURS of delays and they call it efficient. I was late for my classes and the girl riding with us was late for her interview. They expect a driver to turn around and bail on a pickup a quarter mile from their destination based on this new program. How can you justify trapping someone, who has NO other options of transportation, in a van for an hour and a half and say that works? Please, change your million dollar system. This isn't working as well as you hoped and your going to lose drivers and passengers because you are needlessly causing backing up timeframes. You don't dictate our commitments. However, I do also appreciate everything you're doing. Just stop ignoring the feedback you're getting. That said, I will never use this service again. I could walk faster then mu current pickups - and it's NOT the driver's fault. ## Frequently asked questions about RideKC MICRO TRANSIT ### How do I request a ride with RideKC Micro Transit? You can request a ride using the mobile app by entering your destination or by calling the provided phone numbers for Johnson or Wyandotte County. The app allows for easy summoning of a ride within the service area. ### What is the cost of a ride with RideKC Micro Transit? Each ride costs $1.50. Payment can be made within the Micro Transit app or with exact cash in the vehicle. This fixed fare makes it a predictable and affordable option. ### Can I use my RideKC bus pass with Micro Transit? Yes, when bus fares resume, you can transfer to RideKC Micro Transit using your bus pass or transfer card, whether it's a paper card or the Transit app. This offers a seamless transition between services. ### What is the age requirement for RideKC Micro Transit? Riders must be at least 16 years old to use RideKC Micro Transit independently. Alternatively, younger individuals can ride if accompanied by an adult. ### Is RideKC Micro Transit available in all areas? No, RideKC Micro Transit is available in specific parts of Johnson County and other designated service area boundaries. Users should check if their location falls within the service area. ### What devices does RideKC Micro Transit support? RideKC Micro Transit is available on iPhone, iPad, and iPod devices. This ensures accessibility for a wide range of Apple users. ### How often is RideKC Micro Transit updated? The latest version of RideKC Micro Transit is 4.3.16, last updated on September 15, 2025. Regular updates help ensure the app is reliable and functional. ### Does RideKC Micro Transit have ads? No, RideKC Micro Transit does not contain advertisements. The app is designed to provide a clean user experience without interruptions from ads. ## Version history (last 5 releases) ### 4.3.16 — 2025-09-15 Bug fixes and Improvements: - Resolved issue where, when a client has a self-service account with address allowed set to no, the client was able to book a trip using POI addresses from their client profile and recently used addresses from recent trips they have taken. - Resolved issue where rating a trip was not returning the user to the Past Trips screen. - Resolved issue where screen titles were not always displayed at the top of the screen. - Resolved issue where the log out button returned the user to the home page instead of logging out as expected. - Resolved issue where deep linking failed if app was not already installed. ### 4.3.14 — 2025-06-26 Enhancements and Bug Fixes: - Resolved issue where an error was displayed when when commas exist in the middle of street names. - Updated Braintree SDK to 5.27+ & BraintreeDropIn SDK to 9.14. - Updated messaging displayed when the app cannot reach the server to be more user-friendly. ### 4.3.12 — 2025-04-07 Bug fixes and improvements: ⁃ Updated the Terms of Service functionality to disable the “I agree” button until users have fully scrolled through the ToS. ⁃ Resolved issue that caused app to crash when adding or deleting a credit card, or when paying with a credit card during trip booking. ⁃ Improved usability of the device list display so that all mobility aid device options are displayed on one screen. ⁃ Resolved issue where dismissing the location permission alert sent eh user back to the Booking screen. ⁃ Resolved issue where an error message was periodically presented upon a user opening the app, causing the user to be unable to access their profile. ⁃ Updated app so that is available in portrait mode only. ### 4.3.9 — 2024-12-09 Bug fixes and improvements: - Added the ability to quickly book a trip via a “Book Now” button. - Resolved issues with booking trips at certain times, as well as with the minimum advance booking time not being returned to the mobile apps in any Mobile APIs. - Resolved issue where app was crashing when opening the map during trip booking. - Improved error message displayed when a rider attempts to book a trip to a location their agency disallows. - Updated frameworks to support Apple Silicon. - Added the ability to book a trip using deeplink attributes. ### 4.3.8 — 2024-08-09 Bug fixes and improvements: • Resolved issues with 'locate on map' within the App for iOS. • Unlinked the Masabi API to ensure compliance with new Apple App Store requirements. • Updated system alert to ask the user to allow notifications after initial login. ## Apps similar to RideKC MICRO TRANSIT | App | Rating | Price | Category | | --- | --- | --- | --- | | [RideKC Freedom](https://appshunter.io/ios/app/ridekc-freedom/id6566192216) | 4.1 (11) | Free | Travel | | [Bike Share KC](https://appshunter.io/ios/app/bike-share-kc/id1496829575) | 4.7 (740) | Free | Travel | | [Iris - A Ride KC Partner](https://appshunter.io/ios/app/iris-a-ride-kc-partner/id1671636916) | 3.7 (181) | Free | Travel | | [RideKC Flex](https://appshunter.io/ios/app/ridekc-flex/id1588799618) | 3.0 (5) | Free | Travel | | [Lawrence Transit On Demand](https://appshunter.io/ios/app/lawrence-transit-on-demand/id6464362036) | 3.8 (32) | Free | Travel | | [WAY TO GO KC](https://appshunter.io/ios/app/way-to-go-kc/id6459056356) | 4.0 (4) | Free | Travel | ## More apps by Ecolane USA, Inc. - [Mobility by Ecolane](https://appshunter.io/ios/app/mobility-by-ecolane/id1275719560) - [Access Sangamon](https://appshunter.io/ios/app/access-sangamon/id1375054298) - [IndyGo Mobility](https://appshunter.io/ios/app/indygo-mobility/id1563022004) - [GoBus Transit](https://appshunter.io/ios/app/gobus-transit/id1566577543) - [Lets Go L.E.T.S](https://appshunter.io/ios/app/lets-go-lets/id1582983082) - [GO flexride](https://appshunter.io/ios/app/go-flexride/id1583257159) All apps by Ecolane USA, Inc.: https://appshunter.io/developer/1275719559 ## Related topics [microtransit](https://appshunter.io/ios/topics/microtransit) · [ecolane](https://appshunter.io/ios/topics/ecolane) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*