# RideMETRO (original) — Everything you need to ride > Houston public transit trip planner and real-time tracker. (iPhone/iPad app by Metropolitan Transit Authority of Harris County, Texas.) - Source: https://appshunter.io/ios/app/ridemetro-original/id1120676560 (this page in markdown: same URL + `.md`) - Developer: [Metropolitan Transit Authority of Harris County, Texas](https://appshunter.io/developer/532621757) - Category: Travel, Navigation - Price: Free - Rating: 2.53/5 from 55 App Store ratings · 16 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 7 MB - Languages: English - Released: 2016-07-17 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ridemetro-original/id1120676560/reviews.md ## What is RideMETRO (original)? METRO is the Metropolitan Transit Authority of Harris County, serving the Houston, Texas region with safe, clean, reliable, accessible and friendly public transportation services. Using the RideMETRO (original) app, you can learn how to ride, with information about: • Fares • Fare payment methods • How to pay when boarding You can also: • Plan a trip • Track your bus or train • View current service alerts • Connect with METRO Police • Submit a comment And with a prior download of our companion Q Ticketing app, you’re just one tap away from where you can purchase mobile tickets – a contactless fare payment option to ride METRO bus and rail services. For further assistance, please call or text METRO Customer Service at 713-635-4000, or visit our website at RideMETRO.org ## Key features - Trip planning - Real-time bus and train tracking - Fare information - Service alerts - METRO Police contact - Comment submission ## Recent user reviews (10 of 16) All indexed reviews: https://appshunter.io/ios/app/ridemetro-original/id1120676560/reviews.md ### 1/5 — Unite the Apps *2024-06-22* One app for everything, it’s how every other major city with public transit does it. Get it together Houston Metro. **Developer response:** Hi Mirahsan, Thank you for your feedback. We appreciate your input and we'll take it into consideration as we make improvements to our apps. Thanks for choosing METRO. ### 1/5 — Can’t buy ticket *2024-01-26* This app does not work to pay for a ticket. I get to the final screen where it says “Buy Ticket”. Clicked button, nothing happens. I tried to do it through the website, website told me to use app. Tried app again, doesn’t work. I wish I would have known it wasn’t going to work before I got to the stop. Very disappointing and a huge waste of my time **Developer response:** Hello, The RideMETRO app doesn't have the option to purchase mobile tickets. Please download the METRO Q Mobile Ticketing app from the Apple App Store in order to purchase and use tickets. You can learn more by visiting our website at: www.ridemetro.org/riding-metro/apps/q-mobile-ticketing-app Thank you for choosing METRO. ### 1/5 — Absolutely useless *2023-11-09* Inaccurate information given about Park & Ride routes. Waited at specified bus stop for over 30 minutes (#631 from 8:50 am until 9:24 am). Finally a bus driver stopped and gave me advise on how to return to my Park & Ride because the route service won't even drive by #631 again until mid afternoon. So I went back to the stop I came in on (#619) and got on the bus I needed. THE APP cost me hours!!!! Of time. This kind of error is completely unwarranted and makes the APP Useless for anyone "not already in the know". **Developer response:** Hello, we're very sorry to hear about your experience. We'd like to get more information about this specific trip, such as the date and route number so we can investigate what happened. Please contact Customer Service at 713-635-4000. They're available daily between 8 a.m-5 p.m.. Thank you. ### 1/5 — Absolute Garbage *2023-10-21* Honestly, they should just take the money they’re paying to Metro and burn it, at least then it would provide warmth. ### 1/5 — Useless *2023-10-04* Everytime I try to figure out my route it never works…. Keep it simple stupid… **Developer response:** Hello, thank you for bringing this our attention. We're looking into why you're experiencing this issue and hope to have this resolved as quickly as possible. ### 1/5 — Do not download!!! *2023-09-14* This app is just as bad as the Houston drivers. It gives inaccurate stop times and there are no live updates. If you don’t know your way around Houston because you aren’t originally from here, this app won’t help you any. **Developer response:** Hi David, you can receive real-time updates via text by texting your stop ID followed by a space and the route number to 697433. The RideMETRO app also walks you through this process. If you'd like to track the bus or train on a live interactive map, you can download the METRO TRIP app from the Google Play or Apple App Store. You can find more information about METRO's apps and capabilities on our website: www.ridemetro.org/riding-metro/apps/overview. Thank you for choosing METRO. ### 1/5 — Doesn’t work *2023-03-14* 1. I tried the plan your trip. Chose Cypress Park and Ride to downtown transit center on Wednesday March 15, 2023, arrival at 7:30 am and it told me to drive 39 minutes to Eastwood Park and Ride and Wall 1 h 11 m to my stop. That was the only option provided. 2. So I tried to view schedules: I get a menu asking me what bus I will be riding. No map. No route. Just a list of bus numbers. So, i had to find my bus number somewhere else. Ok… So I figured out i’m the 217 park and ride. I click my day and direction. And click schedule. I get a list of times. It doesn’t say departure time, but that is presumably what it is. And it doesn’t provide arrival times. I never found an arrival time. I stopped looking. So questions 1. Why does the planner fail to show a basic heavily-used route on the schedule? 2. Why doesn’t the option schedule offer a link to a schedule table? Anyway, this didn’t work for me. I’m not going to spend endless (and frustrating) time trying to understand it to make it work for me. I still don’t know the schedules. And I think I better drive. **Developer response:** Hello and thank you for your comment. Please ensure that the latest version of the app is installed on your phone as the trip planner was recently updated to provide better results. We’ll also consider your additional feedback for future enhancements to the app. Thank you for riding METRO. ### 1/5 — You need 3 apps to accomplish less than nothing *2023-02-12, version 3.2.5* Why waste your time on 1 app when you can waste triple the time on 3 to get even less done? If you attempt to use this app you will be directed to download another app. And then another. Crazy idea but try making one app that’s easy to use (!), allows someone unfamiliar with the Metro transit system to find what they’re looking for ( 😱), and then pay for their tickets. It’s as if the Amazon app showed you their inventory but that was it. If you wanted more information you’d have to already know the UPC code for the item (oh but you’d need another app for that). Then if you wanted to buy the thing you’d have to download another app. **Developer response:** Hello. The specific technology associated with the two other apps (one being a trip planning app and the other an e-commerce app) are uniquely different and provided by separate vendors. Neither of those apps was developed by METRO. We've set up the RideMETRO app so that once those other apps are downloaded - a one-time process that takes about a minute or two - you can use the RideMETRO app to access either of those platforms with one click, originating from a single, consolidated menu in the same app. Thank you for your comment and thank you for riding METRO. ### 5/5 — New Schedules effective 01-22-2023 *2023-02-10, version 3.2.5* When will the new PDF schedules get uploaded? **Developer response:** These schedules may not have been available for a brief time when certain routes weren't running after COVID began. They've been available ever since. Thanks for riding METRO. ### 1/5 — Useless *2022-02-28, version 3.2* Pretty useless. Can’t even see tomorrow’s schedule. I don’t know what you can do with this app… **Developer response:** 2BAD-TO-USE - when you open the app, there's a Schedules option along the bottom menu. Please tap on that. It will bring up a screen that allows you to select your route. The next screen will then ask you to select the day you're traveling, the direction of your trip and your stop. You can then view the schedule for your specific stop, going in your intended direction on that day, on that route. Please let us know if you continue to experience issues and we'd be happy to try and assist. Thanks for riding METRO. ## Frequently asked questions about RideMETRO (original) ### How do I pay my fare with RideMETRO? RideMETRO provides information on various fare payment methods, including how to pay when boarding. For contactless fare payment, you can purchase mobile tickets through the companion Q Ticketing app. ### Can I track my bus or train in real-time with RideMETRO? Yes, RideMETRO allows you to track your bus or train in real-time, providing up-to-date information on its location and estimated arrival times. ### What kind of service alerts does RideMETRO provide? RideMETRO provides current service alerts to keep you informed about any disruptions or changes to METRO bus and rail services. ### Is RideMETRO available on Android devices? The provided data indicates RideMETRO is supported on iPhone and iPod. Further information on Android availability would require checking the app store directly. ### How often is RideMETRO updated? The latest version of RideMETRO is 3.2.15, which was last updated on August 26, 2024. This suggests regular updates to maintain functionality and provide new features. ### What is the user rating for RideMETRO? RideMETRO has a rating of 2.5 stars based on 55 ratings. User feedback may highlight areas for improvement in the app's functionality or user experience. ### Can I contact METRO Police through RideMETRO? Yes, the RideMETRO app allows you to connect with METRO Police directly, providing an additional layer of safety and communication for riders. ### What is the age rating for RideMETRO? RideMETRO has an age rating of 4+, making it suitable for a wide range of users, including younger individuals accompanied by adults. ## Version history (last 5 releases) ### 3.2.15 — 2024-08-26 This app has been renamed RideMETRO (original) and is no longer receiving updates. ### 3.2.14 — 2024-08-21 This app has been renamed RideMETRO (original) and is no longer receiving updates. ### 3.2.13 — 2024-08-16 This app has been renamed RideMETRO (original) and is no longer receiving updates. ### 3.2.12 — 2024-06-05 Hello Houston METRO Riders - we have made some bug fixes and improvements. Thank you for riding METRO! ### 3.2.11 — 2024-03-07 Updated some icons and phrases. ## Apps similar to RideMETRO (original) | App | Rating | Price | Category | | --- | --- | --- | --- | | [Alto](https://appshunter.io/ios/app/alto/id1442044302) | 4.7 (4,133) | Free | Travel | | [EZ TAG](https://appshunter.io/ios/app/ez-tag/id1477234981) | 3.3 (293) | Free | Travel | | [Hitch - City-to-City Rideshare](https://appshunter.io/ios/app/hitch-city-to-city-rideshare/id1439159518) | 4.4 (3,985) | Free | Travel | | [Park ATX](https://appshunter.io/ios/app/park-atx/id599321309) | 4.0 (2,061) | Free | Travel | | [Houston METRO On Demand](https://appshunter.io/ios/app/houston-metro-on-demand/id1492476702) | 4.4 (110) | Free | Travel | | [Megabus USA](https://appshunter.io/ios/app/megabus-usa/id477755570) | 1.4 (299) | Free | Travel | ## More apps by Metropolitan Transit Authority of Harris County, Texas - [RideMETRO](https://appshunter.io/ios/app/ridemetro/id532621754) - [MPD Connect](https://appshunter.io/ios/app/mpd-connect/id1047892240) - [Q Ticketing](https://appshunter.io/ios/app/q-ticketing/id1467914008) - [METRO-HR](https://appshunter.io/ios/app/metro-hr/id6443456112) All apps by Metropolitan Transit Authority of Harris County, Texas: https://appshunter.io/developer/532621757 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*