# Ridley's Family Market

> Community-focused grocery and pharmacy chain with competitive pricing. (iPhone/iPad app by Ridley’s Food Corporation.)

- Source: https://appshunter.io/ios/app/ridleys-family-market/id1571298670 (this page in markdown: same URL + `.md`)
- Developer: [Ridley’s Food Corporation](https://appshunter.io/developer/1167898009)
- Category: Business
- Price: Free
- Rating: 3.20/5 from 187 App Store ratings · 49 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 41 MB
- Languages: American English
- Released: 2021-09-27
- Data updated: 2026-09-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ridleys-family-market/id1571298670/reviews.md

## What is Ridley's Family Market?

In 1984, Jerry and Connie Ridley opened their first Ridley's in Payson, Utah. Today, their company has grown to a chain of 31 stores and 2 stand-alone pharmacies.
Ridley's prides itself on being a hometown food and drug store that employs valued members of the local community who enjoy serving their neighbors.
Throughout their growth, Ridley's focus has remained the same: to provide customers with exceptional customer service, quality products, and lower prices than big-box superstores. Ridley's strives to provide both great service and value to their large and loyal customer base and is proud to say that they're, "Small enough to serve you. Large enough to save you money."

## Key features

- Hometown grocery and pharmacy
- Exceptional customer service
- Quality products
- Lower prices than big-box stores
- Community employment

## What do users think of Ridley's Family Market?

Overall sentiment: negative

**Pros**

- 👍 App is getting better
- 👍 User friendly interface

**Cons**

- 🐛 App constantly crashes
- 🐛 App won't load
- 🐛 Login issues
- 🐛 Digital coupons not working
- 🐛 Search function broken
- 🐛 Clunky user interface
- 🐛 Slow performance
- 🐛 Difficult to change default location
- 🐛 App requires manual login
- 🐛 Inconsistent activation of items
- 🐛 Misleading advertised prices
- 🐛 Poor customer service
- 🐛 App is a waste of time
- 🐛 App is garbage
- 🐛 App is not intuitive
- 🐛 App is a pain
- 🐛 App is a fraud
- 🐛 App is unreliable
- 🐛 App is amateurish
- 🐛 App is not useful
- 🐛 App is not ready for release
- 🐛 App is a mess

**Commonly reported bugs**

- App won't load
- App performance is horrible
- App won't load features after update
- App won't allow activation of digital coupons
- App won't allow updating password
- App won't allow viewing account information
- App is constantly compromised
- App takes too long to load
- App is loading and loading and loading
- App not working anymore
- Activated items always not activated
- App has no clue about signing up for perks
- App won't accept stored password credentials
- App routinely kicks user off
- App never saves password
- App locks up when clicking on 'My ad'
- Digital coupons won't scan unless screenshotted
- App is very hard to log in
- Search function has never worked properly
- App cannot log in
- App cannot find user
- App says no account exists
- App won't work to receive perks
- App says account doesn't exist
- App goes blank
- App has spelling errors
- App keeps asking for more information
- App doesn't work anymore
- App doesn't work
- App won't finish account creation process
- App is slow
- App doesn't load
- App can't find things
- App shows pictures of ad, not list
- Meat item pictures are not what they are described as
- App is broken
- App was never tested without signal
- App shuts off music
- App won't finish processing after filling fields
- App cannot choose store
- App has terrible load times
- App has inaccurate locations
- App UI is crappy
- Cannot search for products
- Making a shopping list is impossible or hidden
- Bug in app when signing up for new account
- Menu locks up the app
- Cannot navigate from email to weekly freebies
- Takes user to website with in-store coupons
- Cannot login to account
- Email and password do not match
- Cannot choose preferred store
- Unable to create account

**Most requested features**

- Allow login with phone number or email
- Fix sign in/sign up functionality
- Improve search functionality
- Allow users to make lists by touching items
- Allow sorting by category
- Fix app to allow choosing local store
- Make app more intuitive
- Allow app to interface with phone's stored passwords
- Make app work without signal

## Recent user reviews (10 of 49)

All indexed reviews: https://appshunter.io/ios/app/ridleys-family-market/id1571298670/reviews.md

### 1/5 — Impossible

*2026-06-30, version 1.4.5*

I have a username and password, but the app gets hung up every time I try to sign in. Even after I reset my username and password, it gets hung up when I tried to sign in. The app is worthless.

### 1/5 — Useless

*2026-04-20, version 1.4.5*

The app works maybe 60% of the time. in order to use the click to collect, you have to have the app, but if it's not working, it's rather pointless. I'm not shopping here for an experience. I'm shopping to save money but at this point I'm better off going to the big retailers.

### 4/5 — App froze

*2026-04-19, version 1.4.5*

App froze up when trying to open a coupon. Can’t get it to open.

### 1/5 — Complete garbage

*2026-04-06, version 1.4.4*

Completely pointless to have since phone numbers are still gathered at checkout. Have to scan every item to get the deal. I have hated the absence it’s development, but the recent updates have horrible performance and won’t even load. So on top of wasting my time like normal, more of my time is wasted, and I end up, checking out without receiving any of the discounts. I only go to Ridley’s because it is conveniently close to my house, but I will be driving the extra minute since it will save me time in the long run anyway.

### 2/5 — Terrible shopping experience

*2026-04-04, version 1.4.4*

Spent 20 minutes trying to get coupons to work. Won’t shop at Ridleys again

### 1/5 — Ridley’s Needs New Programers

*2026-04-01, version 1.4.4*

Terrible app does not seem to know how to keep PW. Difficult to get at coupons. Very difficult to search for items.

### 4/5 — Getting better

*2026-03-28, version 1.4.4*

I find this app getting better and better, it’s definitely a slow process for the app to get better, but I do enjoy using it

### 1/5 — I couldn’t create an account

*2026-03-25, version 1.4.2*

This app wouldn’t even let me create the account I would do everything it says to do then go to press the button and it just doesn’t do anything

### 1/5 — Update Not Working

*2025-10-31, version 1.3.7*

I’ve just updated this app as requested and it’s still not allowing me to use any of the features like activating my digital coupons or updating my password or viewing my account information. Whoever runs this app needs to fix this. This app is constantly compromised.

### 1/5 — Update Not Working

*2025-10-18*

I’ve just updated this app as requested and it’s still not allowing me to use any of the features like activating my digital coupons or updating my password or viewing my account information. Whoever runs this app needs to fix this

## Frequently asked questions about Ridley's Family Market

### What does Ridley's Family Market app do?

The app connects users with a chain of grocery and pharmacy stores. It emphasizes providing customers with exceptional service, quality products, and competitive pricing, aiming to be a convenient local shopping option.

### What are the key features of Ridley's Family Market?

Key features include a focus on being a hometown food and drug store, offering exceptional customer service, quality products, and lower prices than larger superstores. They pride themselves on serving their local communities.

### Is Ridley's Family Market free to use?

Based on the provided information, the app itself is free to use. The business model focuses on providing value through competitive pricing on groceries and pharmacy items rather than charging for app access.

### Who is the target audience for Ridley's Family Market?

The app is designed for individuals who value a community-focused shopping experience. It appeals to those looking for quality groceries and pharmacy services at competitive prices, preferring a local touch over large chain stores.

### What are common use cases for the Ridley's Family Market app?

Common use cases include finding local grocery and pharmacy locations, accessing deals and promotions, and learning about the company's commitment to community service and value. It's for everyday shopping needs.

## Version history (last 5 releases)

### 1.4.8 — 2026-08-11

The Barcode Scan option is now available in app shortcuts (by long-pressing the app icon).
Updated rewards section functionality.
Enhanced User Experience.

### 1.4.5 — 2026-04-10

The Barcode Scan option is now available in app shortcuts (by long-pressing the app icon).
Updated rewards section functionality.
Enhanced User Experience.

### 1.4.4 — 2026-03-27

The Barcode Scan option is now available in app shortcuts (by long-pressing the app icon).
Updated rewards section functionality.
Enhanced User Experience.

### 1.4.2 — 2026-02-28

Barcode Scan option is available now on app shortcuts (by long-pressing on the app icon).
Updated rewards section functionality.

### 1.4.0 — 2026-01-26

Updated functionality to reset password.
Updated rewards section functionality.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*