# RightStar ScanStar

> Mobile barcode scanner for asset tracking and inventory management. (iPhone/iPad app by RightStar.)

- Source: https://appshunter.io/ios/app/rightstar-scanstar/id1381520272 (this page in markdown: same URL + `.md`)
- Developer: [RightStar](https://appshunter.io/developer/1381520271)
- Category: Business
- Price: Free
- Rating: 4.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 13.0 · 189 MB
- Released: 2018-11-15
- Data updated: 2026-08-03
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/rightstar-scanstar/id1381520272/reviews.md

## What is RightStar ScanStar?

ScanStar works on any iOS device 11.x+. It uses the device's camera to scan the 1D or 2D bar-codes to keep track of your assets.

Supported platforms include, but are not limited to:
 - Atlassian Asset Management (Insight)
 - Atlassian JIRA
 - BMC FootPrints v12 
 - BMC Remedyforce Service Desk
 - BMC Client Management
 - BMC Remedy v9 and higher
 - ServiceNow

ScanStar Feature Highlights
  • Easy-to-use asset tracking that allows you to create/update assets on the fly
  • Saves time and labor costs on tedious manual inventory counts
  • Eliminates incorrect asset tag/serial number entry
  • Accurately tracks your assets to prevent inventory loss
  • One-button audit: Simple asset tag scan reveals configured asset information
  • Configurable workflow form attributes to meet your specific requirements
  • Customizable form and field placement makes field data entry faster than ever
  • Records movement of inventory items from one location, person, client and/or 
    organization to another
  • Provides a record of all activity associated with an asset throughout its life-cycle
  • Assets are automatically created/modified in the CMDB database which provide a full 
    inventory of all your assets.

## Key features

- Scan 1D and 2D barcodes with device camera
- Create and update assets on the fly
- Integrates with Atlassian and BMC platforms
- Eliminates manual data entry errors
- Tracks asset lifecycle and movement
- Automated CMDB updates


## Frequently asked questions about RightStar ScanStar

### What devices is ScanStar compatible with?

ScanStar is compatible with any iOS device running iOS 11.x or later, including iPhones and iPads.

### Does ScanStar support offline scanning?

The provided description does not specify offline scanning capabilities. It focuses on real-time scanning and updates to CMDB databases.

### How does ScanStar help reduce costs?

ScanStar saves time and labor costs by automating tedious manual inventory counts and eliminating incorrect asset tag entries, thus preventing inventory loss.

### What IT platforms does ScanStar integrate with?

ScanStar supports integration with platforms such as Atlassian Asset Management (Insight), Atlassian JIRA, BMC FootPrints, BMC Remedyforce, BMC Client Management, BMC Remedy, and ServiceNow.

### Can I customize ScanStar's forms?

Yes, ScanStar offers configurable workflow form attributes and customizable form and field placement to meet specific business requirements and speed up data entry.

### How frequently is ScanStar updated?

The latest version of ScanStar is 3.8.301, last updated on June 18, 2026. This indicates a recent update, suggesting ongoing development and support.

### What is the user rating for ScanStar?

ScanStar has a rating of 4.0 stars based on 1 rating, indicating a generally positive user experience from the available feedback.

### Does ScanStar have ads?

No, ScanStar does not contain advertisements. It is a free application without any ad-supported elements.

## Version history (last 5 releases)

### 3.8.303 — 2026-07-29

Bugfixes:
* Configuration - Display CI Type and Form type in fields list.
* TeamDynamix SSO Login issue.
* Jira cloud connector issues.
* Picklist popup
* Incorrect error message display
* Scandit: inconsistent scanning

### 3.8.301 — 2026-06-18

Bugfixes
- Enabled verbose logging.
- Check Assets:
  - Incorrect total asset count.
  - Implemented asset filter.
  - Configuration async issue while loading pick list fields.
  - Filter issue when loading workflow.
- Hybrid Mode Audit: incorrect results with dynamic filtering.
- Newly installed App crashes when clicked on login and settings.
- Implemented custom app logo setting
- Hybrid Audit: load more pages fix.
- Login: busy dialog not displaying
- TeamDynamix: ticket not linking
- Audit: unable to delete new and unexpected assets from list
- Audit: dynamic search not displayed correctly for selected auditset.
- Audit: section count incorrect.
- Audit: fixed random app crash fixes.
- Hybrid Audit bugfixes: tapping an asset in the list does not display the asset details.
- Salesforce SSO settings changes
- Salesforce connector SSO changes to support Azure.
- Implemented Zebra integration.
- Hybrid: fixed SyncStatus text and redundant count for attachments.
- Fixed scanner hard trigger scanning issue.
- Audit: navigate back to workflows after Advance Audit complete.
- TDX licensed assets filtering
- Implemented Advance Audit Complete functionality.

### 3.8.297 — 2026-06-03

- Bugfixes
 - Settings: display message when error accessing configure option.
 - Implemented custom app logo support
 - Login: busy dialog not displaying
 - TeamDynamix connector: ticket not linking
 - Audit page UI formatting.
 - Hybrid Audit load more records fix.
Audit Workflow fixes/changes:
 - Unable to delete new and unexpected assets from list
 - App crash while initialization scanner.
 - Dynamic search not displayed correctly for selected AuditSet.
 - Section counts incorrect.

### 3.8.291 — 2026-05-05

Bugfixes
- Field editing formatting issue
- Auditset changes not saving
- Hybrid mode bugfixes
- Added support for missing barcode symbologies

### 3.8.278 — 2026-01-22

Jira Service Management Assets connector: scanning order bugfixes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-03.*