# Rigiet — user reviews > 55 indexed App Store user reviews of Rigiet by Shenzhen Dobot Corp Ltd, rated 2.10/5 from 35 ratings. - Source: https://appshunter.io/ios/app/rigiet/id1208534958/reviews - App overview in markdown: https://appshunter.io/ios/app/rigiet/id1208534958.md - Rating breakdown: 5★ 6 · 4★ 3 · 3★ 1 · 2★ 3 · 1★ 22 ## Newest reviews (12 of 55) ### 1/5 — Terrible. *2017-10-04, version 1.2.1* Still glitchy with iOS 11. They added a watermark to video which is totally unacceptable. ### 2/5 — Timelapse Videos and Videos Not useable *2017-10-04, version 1.2.1* The saved files are Not use- or Even playable. Please fix ### 1/5 — Unusable! It adds their logo to my video! *2017-10-04, version 1.2.1* Unbelievable! There is absolutely no way I can use this app. It puts their logo on my videos when I export them. Good grief. Massive delays in shipping and now this? ### 1/5 — Disappointed *2017-10-03, version 1.2.1* Useless with watermark. Please get rid of it! ### 1/5 — Watermark! *2017-10-03, version 1.2.1* If you’ve paid for a gimbal from this company you should be able to save video to your camera roll with a blood watermark, that is not fair on backers that have paid for your product. It was a stupid descision to ruin people’s videos with a watermark in this app. ### 1/5 — Horrendous watermark when videos exported *2017-10-03, version 1.2.1* Please fix this ### 1/5 — Remove Logo / Watermark! *2017-10-03, version 1.2.1* This is ridiculous...Remove Logo / Watermark! ### 1/5 — Wasserzeichen? Nein danke! *2017-10-03, version 1.2.1* Die App funktioniert jetzt unter ios11, allerdings ist sie für mich unbrauchbar geworden, da es sei dem Update bei jedem Export ein Wasserzeichen von rigiet auf allen Bildern und Videos befindet. Für mich sind daher alle Funktionen der App hinfällig und ich muss auf alternative Apps (filmic pro) ausweichen ### 1/5 — LEAVES RIGIET WATERMARK ON EVERY VID AND PHOTO!!!!! *2017-10-03, version 1.2.1* Rigiet fixed the image freezing in iOS 11, but now leaves a Rigiet logo in the lower right hand corner of every image and video when exported to the Camera Roll!!! It cannot be turned off!!! Rigiet. You must remove this logo immediately. This is unacceptable! Many of us waited month after month after month of delays and now that we have our gimbal, you put this on us. REMOVE IT IMMEDIATELY!!! One star. ### 1/5 — Adds watermark to the video... *2017-10-03, version 1.2.1* Useless with watermark. ### 1/5 — Not compatible with iOS 11 *2017-10-03, version 1.2.1* At this point I’m getting an error saying it is not compatible with iOS 11. It won’t even load and this download that says it fixes iOS 11 compatibility will not download. Houston, I think we have a problem. ### 1/5 — IOS11対応していない *2017-09-30, version 1.1.2* 対応待ち。全く動作しない ## Most critical reviews (10 lowest-rated) ### 1/5 — App doesn’t work *2020-04-13, version 1.3.4* Their is no way to save the video files on the phone. They only exist within this app and the “save” function always fails and crashes. Pretty good hardware but if you can’t save the images what is the point. I got no value from the purchase of the hardware / software. Rip off. ### 1/5 — Tried again *2020-04-04, version 1.3.4* I just dug the gimbal out of storage to give it another try. I was hoping some massive improvements have been made since I gave up on it the first time. Unfortunately, nothing seems to have changed. Given that updates and reviews are from a year or two years ago, it seems like both company and users have just given up. Personally, I am not a video or tech wiz. I gave this a try off of kickstarter, thinking it was a less expensive alternative. I guess you get what you pay for. I’ve never gotten satisfactory results. Neither the app or the gimbal is intuitive to use. So, I guess it will be going back into storage. ### 1/5 — What a waste of time and money *2019-10-18, version 1.3.4* Rigiet. A giant waste of money for the “cost effective smartphone gimbal”. Turns out it was totally useless. The hardware is sub-standard and there were many better products by the time the Kickstarter items were delivered. This app is just the icing on the cake. 1 year with no updates. Doesn’t work reliably in iOS 11... we are now up to iOS 13 and it isn’t any better. I’ve framed the rigiet gimbal in a wooden frame and hung it on my wall, with the caption “fool me once...” to remind me to never waste money or time on kickstarter ever again. If you haven’t purchased this junk, move along. Don’t be seduced by a horrible product and an underhanded company or thieves. ### 1/5 — Wird nicht mehr Unterstützt. *2019-03-03, version 1.3.4* Keine Updates mehr möglich. Server nicht mehr erreichbar. Verkäufer und Hersteller nicht erreichbar. Leider ### 1/5 — Don’t buy !!! *2018-07-27, version 1.3..3* I think many people will agree with me that this device is a headache more times then it is useful, I wish I would of never purchased this product. They had a great idea but money was the driving force behind the project and it’s apparent due to all the issues this device has, they cut way too many corners for financial gain and it shows in their product ### 1/5 — Horrible *2018-07-10, version 1.3..3* Every single video is recorded by this app is soo choppy. Id rather use a cheap camera phone then using this app. ### 1/5 — blurred videos *2018-05-30, version 1.3.0* the videos that i do with the rigiet app end up being blurred all over. contacted the support and got the message that this will be happen, still not. iphone 7 plus - useless for me. ### 1/5 — So let down *2018-01-30, version 1.2.5* I was one of the kick starter backers for this product. Really like the idea of an upstart handheld gimbal, for half the price of the competition. Unfortunately, and unsurprisingly I suppose, I got what I paid for. The hardware seems to work, but is only as useful as the app for me. Unfortunately the app constantly crashes, and when it doesn’t, it fails to save the recorded video more often than not. Combined those two, I’ve only managed to get a couple videos out of this combination. I’ve tried and failed to use it on both the iPhone 7 and iPhone X. Despite so-called ‘bug fix’ updates, this thing just flat doesn’t work. ### 1/5 — Don’t buy a thing from This company *2017-12-24, version 1.2.4* Crashing app as well as a gimbal that holding your £$€$ phone with paper thin clips.. it’s a crash waiting to happen! ### 1/5 — No love *2017-10-24, version 1.2.2* I am unable to connect with Bluetooth. Where is the support for this product? ## Most praised reviews (10 highest-rated) ### 5/5 — Many bugs fixed... *2018-02-25, version 1.2.7* Hi Read, Many of the bugs that people have left 1 star reviews have since been fixed and while I'm not going to say, everything is perfect, but it's really coming along. I hope that the company continues to perform updates. Enjoy! ### 5/5 — Finally... iOS 11 compatibility *2017-10-06, version 1.2.2* App now works on iOS 11. Hallelujah! Really impressed how the software and hardware work together to create a unique handheld gimbal experience. Looking forward to new features on future updates. ### 4/5 — Good app (if you have the gimbal *2020-08-09, version 1.3.4* Has a bunch of different functions, I don’t think it edits 🤔 I have not looked into it a lot... it works fine. Don’t know why there are so many one stars ⭐️. Still pretty good app. ### 4/5 — Works great! *2019-03-05, version 1.3.4* I received the Rigiet in December 2018. It takes a little bit of training, but once the app is set up and linked to the device it works as expected. I haven’t suffered any video problems at all. It has a lot of flexibility in the panoramically etc., and the different follow me modes are very useful. I love it! ### 4/5 — Update *2018-10-12, version 1.3.4* Nice app! But need to update to work for IPhones XS Max! ### 4/5 — Works as expected *2017-10-06, version 1.2.2* Small issue with the software is, that, in browser view of the app, showing the created pictures and videos, some labels are shown in Chinese language and are not translated e.g. the date („2017年10月04日“ instead of „04 Oct.2017“) or the number of selected files („1个已选“ instead of „1 selected“) The hardware itself (gimbal) until now seems to be solid build and worth the money. (Thanks for removing the forced logo in version 1.2.2) ### 4/5 — New system still works good. *2017-09-06, version 1.1.2* Kickstarter backer #871. I had this app long before the device arrived in anticipation of working with it. The bugs have been worked out and well, there's one app to use with the rigiet so here we are. ### 3/5 — No EXIF information ! *2017-07-13, version 1.0.6* I tried the application, despite I didn't receive the device. The pictures do not have any information included (Date, location...) ### 2/5 — App with Stabilizer *2018-01-28, version 1.2.5* Not much here. Wud be great if cud establish compatibility with a well rung-out app such as FilmicPro ### 2/5 — La app è veramente scarsa. *2017-12-21, version 1.2.4* La app viene aggiornata ma va sempre peggio, non stanno mantenendo il ritmo delle evoluzioni di molte altre app. In 4k i video vengono con difetto di sbalzi non in focus movimenti a scatto! Delusione totale! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*