# RigTracer

> All-in-one field service management platform for oilfield companies. (iPhone/iPad app by Nathan Perschke.)

- Source: https://appshunter.io/ios/app/rigtracer/id6760733541 (this page in markdown: same URL + `.md`)
- Developer: [Nathan Perschke](https://appshunter.io/developer/1885990462)
- Category: Business, Productivity
- Price: Free
- Rating: 5.00/5 from 3 App Store ratings
- Age rating: 4+
- Requires: iOS 17.6 · 8 MB
- Languages: American English
- Released: 2026-03-23
- Data updated: 2026-08-07
- Monetization: subscription
- User reviews in markdown: https://appshunter.io/ios/app/rigtracer/id6760733541/reviews.md

## What is RigTracer?

RigTracer is the all-in-one field service management platform built for oilfield service companies. Create, manage, and close service tickets from the field — complete with digital signatures, PDF reports, and real-time dispatch notifications.

TICKETS
• Create and manage service tickets with full customer, rig, and location details
• Close tickets with digital signatures, line items, and closure stamps
• Generate and share professional PDF ticket reports
• Auto-generated ticket numbers with company branding
• Search, filter, and track open and completed tickets

SCHEDULING & JOBS
• Visual scheduler with month, week, and day calendar views
• Create and manage jobs with Will Call support
• Assign technicians and track scheduled work

QUOTES
• Create professional service quotes with line items and terms
• Send quotes to customers via email with one tap
• Track quote status: sent, viewed, accepted, declined
• Convert accepted quotes directly into scheduled jobs

INVENTORY
• Track inventory items across warehouses, trucks, and trailers
• Scan QR codes to instantly look up items and locations
• Adjust stock levels and transfer between locations
• Low stock alerts and transaction history

ANALYTICS
• Revenue tracking with trend indicators
• Top customers and technician performance rankings
• Service type breakdown and completion rates
• Filterable date ranges: 7 days, 30 days, 90 days, YTD

BUILT FOR THE FIELD
• Face ID / Touch ID quick sign-in
• Push notifications for ticket dispatches
• Works with your existing RigTracer web account
• Dark mode support
• Camera integration for inventory photos and QR scanning

RigTracer requires an active subscription. Visit rigtracer.com to learn more.

## Key features

- Service ticket creation and management
- Digital signatures and PDF reports
- Visual scheduling and job assignment
- Service quote generation and tracking
- Inventory management with QR scanning
- Revenue and performance analytics
- Real-time dispatch notifications


## Frequently asked questions about RigTracer

### What is RigTracer?

RigTracer is a field service management platform designed for oilfield service companies. It helps manage service tickets, quotes, scheduling, inventory, and provides analytics to improve operational efficiency.

### How do I sign up for RigTracer?

RigTracer requires an active subscription. You can learn more and sign up by visiting rigtracer.com.

### What devices does RigTracer support?

RigTracer is available for iPhone and iPad devices.

### Is RigTracer suitable for all ages?

RigTracer has an age rating of 4+, making it appropriate for users of all ages.

### How often is RigTracer updated?

The latest version of RigTracer is 1.0.4, and it was last updated on June 8, 2026. Updates typically include new features and performance improvements.

### Can I use RigTracer offline?

The provided description indicates push notifications and integration with a web account, suggesting an internet connection is required for full functionality. Specific offline capabilities are not detailed.

### Does RigTracer offer a free trial?

RigTracer requires an active subscription. Information about a specific free trial period is not detailed in the provided description, but users can visit rigtracer.com for more details.

### What kind of analytics does RigTracer provide?

RigTracer offers revenue tracking with trend indicators, top customer and technician performance rankings, and service type completion rates. Users can filter analytics by date ranges such as 7 days, 30 days, 90 days, and YTD.

## Version history (last 5 releases)

### 1.0.6 — 2026-08-03

• Inventory: track consumables and assets, attach trucks, trailers, and kits to tickets, and deduct stock automatically when jobs close
• Rentals: rental tickets stay on the scheduler until the equipment comes back, with serialized unit tracking
• Price book improvements: customer price book rates now apply automatically to inventory items on tickets
• Required ticket fields: fields your admin marks as required are now enforced when creating tickets
• Custom digital stamps: the closing stamp now matches each customer's configured fields
• Scheduler: multi-day jobs now span every day they're active
• Status colors: ticket statuses use your company's configured colors
• 12/24-hour time: clocks follow your company's time format setting
• Cleaner invoice numbers and various fixes and performance improvements

### 1.0.5 — 2026-07-13

Bug fixes and improvements:
• Inventory improvements — kit and stock actions are now easier to find and use, and kits can be created right from the app
• Inventory screens load faster
• Fixed inventory options not appearing on tickets immediately after enabling inventory integration
• Create invoices from completed tickets
• General fixes and stability improvements

### 1.0.4 — 2026-06-08

Editing a ticket now correctly clears fields when you remove their contents.
Tickets created without a primary technician now auto-assign to the creator.
Easier line-item unit-price entry — no more cursor wrestling.
Inventory dashboard now matches the web app, with cleaner item layouts.
Reliable push notifications when signing into a different account on the same device.
In-app prompt when a newer version is available on the App Store.

### 1.03 — 2026-04-15

Partial Completion Flow

Technicians can now submit tickets for admin review instead of closing them directly
Admins see an "Awaiting Admin Review" banner and can mark tickets as fully completed
Partially completed tickets appear in the Completed tab with a status badge

Photo Attachments

Attach photos of signed tickets to partially completed tickets
Admins can view, add, and remove attachments on completed tickets
New fast camera built on AVFoundation — opens instantly and handles landscape correctly
Client-side image compression (resize + quality reduction) to stay within upload limits

Customer Satisfaction Survey

Survey questions appear during ticket close (if enabled by admin)
Survey responses visible on ticket detail for admins and techs

Bug Fixes

Fixed ticket numbers not generating correctly on mobile
Fixed scheduled date not showing when editing tickets
Fixed QR scanner not navigating to scanned item/location
Fixed PDF generation using on-device rendering instead of server calls
Fixed dashboard navigation conflicts with line item buttons

### 1.0.2 — 2026-03-30

Bug fixes and improvements:
- Fixed duplicate ticket numbers when multiple users create tickets at the same time
- Fixed signature pad not visible when using dark mode
- Larger status indicators on scheduler month view
- Fixed totals showing as $0 in the print view

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-07.*
