# RIIO Money — user reviews

> 7 indexed App Store user reviews of RIIO Money by RiiO Limited.

- Source: https://appshunter.io/ios/app/riio-money/id1510094874/reviews
- App overview in markdown: https://appshunter.io/ios/app/riio-money/id1510094874.md

## Most critical reviews (7 lowest-rated)

### 1/5 — Doesn’t allow Card payment

*2024-09-27*

Doesn’t allow Card payment

### 1/5 — Is this company active?

*2024-02-02, version 1.3*

Still waiting for customer service reply nd account to be debited

### 1/5 — Poor service

*2020-10-26, version 1.0*

The exchange rate is good but they have very poor customer service. I made a transaction and it hasn’t gone through for 24 hours and then I contacted the customer service and the reply was poor, the effort from them was poor. It’s really difficult to get through to them.

### 1/5 — Very unreliable

*2020-08-23, version 1.0*

They are not reliable and not to be trusted money sent over 12 hours still not credited, customer services too poor as you have no one to talk to.

### 2/5 — Not weekend friendly

*2021-03-16, version 1.0*

Not a good app for weekend transactions .it took the whole weekend to get a Friday transaction paid on Monday .Just haven’t found a good competitor to switch

### 2/5 — Patrick

*2020-07-30, version 1.0*

Very very slow in transactions, very annoying

### 2/5 — Customer rating

*2020-06-28, version 1.0*

Good exchange rate, but not ideal for urgent transactions as the recipient deposits are extremely slow. Transaction made over 8 hours ago still haven’t been credited till now.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*