# Rijksmuseum — Tours - Collection - Tickets

> Multimedia museum guide with tours, maps, route planning, tickets, and discounts. (iPhone/iPad app by Rijksmuseum Amsterdam.)

- Source: https://appshunter.io/ios/app/rijksmuseum/id621307961 (this page in markdown: same URL + `.md`)
- Developer: [Rijksmuseum Amsterdam](https://appshunter.io/developer/334233396)
- Category: Education, Travel
- Price: Free
- Rating: 4.80/5 from 955 App Store ratings · 104 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 147 MB
- Languages: American English, Dutch, French (France), German (Germany), Italian, Japanese, European Portuguese, Russian, Chinese (Simplified, China), European Spanish and 1 more
- Released: 2013-04-13
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/rijksmuseum/id621307961/reviews.md

## What is Rijksmuseum?

Free Multimedia Tours: discover more and easily find your way around
-Visit the museum your own way: follow a route or search for the numbers accompanying the works of art. Using interactive floor plans and directions, the app will take you to the start of the area or tour of your choice. During your tour, the app will take you from stop to stop.
- The tours: perfect for everyone! The aim is to see more. Each work has more layers: a 3D audio introduction clip and an animation that allows you to discover unique and surprising details about the collection. And for a number of works you can access additional commentary by inspiring experts and passionate enthusiasts.

Create your own route
Who knows best what you want to see in the museum? You of course! That is why we have made it even easier for you to create your own route with the app.
Under the For you button in the app you will now find the Make your own route option. This allows you to easily select which works you want to see in the museum. Do you prefer Vermeer, furniture or do you want to see works with cats? Just scroll through the categories and click on the work that you want to see. The app then gives you an ideal route and guides you from artwork to artwork. It is as simple as that!

Search
Find the route to an artwork or the closest toilet, café or shop.

10% discount with the app
Show your Rijksmuseum app in the giftshop and benefit from special offers

Tickets
Easily purchase tickets in the app, save them and scan them at the ticket checkpoint.

Information
By downloading this application you agree to the general terms and conditions which apply to the use of the Rijksmuseum app and the services provided via the app. You can read these on https://www.rijksmuseum.nl/en/organisation/terms-and-conditions.

Feedback or questions?  
Send an email to teamonline@rijksmuseum.nl. 
Like the app? Leave a review in the app store. We would love to hear what you think!

Bring your headphones to the museum
If you want to use the app in the museum, be sure to bring your headphones. You can also purchase a headset at the museum for €1.50. 

Sponsor
The app has been made possible by KPN, a main sponsor of the Rijksmuseum.

## Key features

- Multimedia tours with audio and animation
- Interactive floor plans and directions
- Customizable route creation
- Artwork search functionality
- In-app ticket purchasing
- Gift shop discounts

## What do users think of Rijksmuseum?

Overall sentiment: positive

**Pros**

- 👍 Free alternative to paid audio guides
- 🎯 Intuitive and easy-to-use interface
- 🗺️ Excellent wayfinding and GPS navigation
- 🎧 High-quality audio narration and descriptions
- 📱 Multiple tour options (highlights, themed, family tours)
- 🌍 Available in multiple languages
- ⭐ Celebrity narration (Stephen Fry mentioned)
- 🎨 Comprehensive artwork coverage with detailed explanations
- 🔧 Well-designed and thoughtfully executed
- 💾 Works seamlessly with museum WiFi
- 🎬 Interactive multimedia content
- 📍 Location-based features work effectively

**Cons**

- 🔋 High battery consumption during use
- 🗺️ Navigation and mapping can be confusing
- 📍 Location detection sometimes inaccurate
- 🔍 Difficult to search for specific artists or paintings
- ⚠️ Requires constant WiFi connection
- 💰 Hidden pricing on ticket purchases (not clearly displayed)
- 🔄 App sometimes restarts when switching between apps
- 📊 Content coverage incomplete (missing some artists/works)
- 🎯 Tour routes sometimes illogical or circular
- 🔊 Odd whisper sounds at beginning/end of audio clips
- 📱 Limited landscape orientation support
- ⚙️ Steep learning curve for some users

**Commonly reported bugs**

- App freezes on splash/loading screen
- Audio not working (volume/sound issues)
- GPS/location detection inaccurate or confused between floors
- Tours fail to load even with WiFi connection
- App crashes when switching between applications
- Extremely slow loading times for audio commentary
- App won't open on certain iOS versions
- Facebook login not supported
- App hangs indefinitely on startup
- Audio cuts off when phone is locked
- Inconsistent performance with location services

**Most requested features**

- Russian language support
- Better artist search functionality
- More detailed information on individual artworks
- Deeper art history and technique explanations
- Landscape mode support
- Improved room labeling on maps
- Facebook login option
- Ticket validity duration information
- More comprehensive artwork catalog
- Better integration with Apple's media controls

## Recent user reviews (10 of 104)

All indexed reviews: https://appshunter.io/ios/app/rijksmuseum/id621307961/reviews.md

### 5/5 — Best Museums App

*2026-07-21*

I’m impressed with how useful this app is. I went to this massive place by myself and enjoyed a self guided tour.

### 5/5 — Out of the old a modern marvel has metamorphosed

*2026-04-23*

What a beautifully maintained museum. The extension is thoughtfully done & allows visitors to enjoy all that is on show. The app is a great addition.

### 5/5 — Extraordinary

*2026-04-19*

What a spectacular museum. Beautifully restored, exceptional art, and so well organized and thoughtfully done. Plus the app is excellent.

### 5/5 — Highly recommend

*2026-04-17*

Highly recommend downloading this app before your visit. The highlights tour is great. Be sure to bring your headphones

### 5/5 — Unterhaltsam

*2026-04-10*

Ich finde, dass die App sehr gut gelungen ist, die einzelnen Beiträge sind lebendig und unterhaltsam. Man kann sich gut merken, was man hört und mit dem Bildern in Verbindung bringen. Ich finde im Vergleich zu anderen Museumsführungen ist es eine wirklich sehr gut gelungene App.

### 5/5 — Gute Mischung, gute Führung über die Rapp

*2026-04-07*

Wir haben uns für die „Best of“ Führung entschieden und wurden mit der App gut geführt. Die Erklärungen waren kurzweilig und interessant. Wir haben gute 2,5 h benötigt. So macht Museum Spaß.

### 5/5 — Hilfreich

*2026-04-01*

Kurze Erklärung zu einzelnen Bildern

### 5/5 — Must be visited

*2026-03-16, version 3.9.0*

One of the best exhibitions of the year and listening to Stephen Fry’s explanations so precious.

### 1/5 — The app is awful

*2026-03-16*

It’s very difficult to follow and every time you think you figured it out it doesn’t flow naturally to the next stop.  The app should stop you in front of photos to discuss, then guide you where to go next.

### 5/5 — Great app!

*2026-03-13*

I really enjoyed using this app whilst touring the Rijksmuseum. It gives information and insight but in a brief and entertaining way. Loved our visit!

## Frequently asked questions about Rijksmuseum

### What does the Rijksmuseum app do?

The app provides multimedia tours, interactive floor plans, and personalized route planning to help you navigate and discover the museum's collection. It also allows for in-app ticket purchases and offers discounts.

### How can I use the app to plan my visit?

You can follow pre-designed routes or create your own by selecting artworks or categories of interest. The app will then generate an ideal route and guide you from one artwork to the next.

### Is the app free to use?

Yes, the app itself is free to download and use. While the app is free, you will need to purchase museum tickets separately, although these can be bought conveniently through the app.

### Do I need headphones to use the app?

It is highly recommended to bring your own headphones to fully enjoy the audio content of the multimedia tours. Headsets are also available for purchase at the museum for €1.50.

### What are the benefits of using the app in the museum?

The app enhances your museum experience by offering in-depth information through audio clips and animations, providing easy navigation with interactive maps, and allowing you to create a personalized visit based on your interests. You can also get a 10% discount in the gift shop by showing the app.

## Version history (last 5 releases)

### 3.9.0 — 2025-09-22

This version includes many under-the-hood improvements to ensure your museum visit runs smoothly!

### 3.8.1 — 2025-04-20

We’ve made major improvements under the hood to make the app faster, more stable, and ready for the future. While you might not see the changes, you’ll feel them in a smoother experience. Enjoy your visit!

### 3.8.0 — 2025-04-16

We’ve made major improvements under the hood to make the app faster, more stable, and ready for the future. While you might not see the changes, you’ll feel them in a smoother experience. Enjoy your visit!

### 3.7.1 — 2024-11-19

The new online collection will soon be available on Rijksmuseum.nl to replace Rijksstudio. In this update, we have removed all functionality regarding Rijksstudio from the app.

### 3.7.0 — 2024-10-23

In this release we have built a brand new wayfinding functionality, which helps you find your way in the Rijksmuseum using panoramic photos and 2D maps. Try one of our recommended tours now!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*