# Rijksmuseum — user reviews > 104 indexed App Store user reviews of Rijksmuseum by Rijksmuseum Amsterdam, rated 4.80/5 from 955 ratings. - Source: https://appshunter.io/ios/app/rijksmuseum/id621307961/reviews - App overview in markdown: https://appshunter.io/ios/app/rijksmuseum/id621307961.md - Rating breakdown: 5★ 863 · 4★ 51 · 3★ 17 · 2★ 5 · 1★ 19 ## What do users think of Rijksmuseum? Overall sentiment: positive **Pros** - 👍 Free alternative to paid audio guides - 🎯 Intuitive and easy-to-use interface - 🗺️ Excellent wayfinding and GPS navigation - 🎧 High-quality audio narration and descriptions - 📱 Multiple tour options (highlights, themed, family tours) - 🌍 Available in multiple languages - ⭐ Celebrity narration (Stephen Fry mentioned) - 🎨 Comprehensive artwork coverage with detailed explanations - 🔧 Well-designed and thoughtfully executed - 💾 Works seamlessly with museum WiFi - 🎬 Interactive multimedia content - 📍 Location-based features work effectively **Cons** - 🔋 High battery consumption during use - 🗺️ Navigation and mapping can be confusing - 📍 Location detection sometimes inaccurate - 🔍 Difficult to search for specific artists or paintings - ⚠️ Requires constant WiFi connection - 💰 Hidden pricing on ticket purchases (not clearly displayed) - 🔄 App sometimes restarts when switching between apps - 📊 Content coverage incomplete (missing some artists/works) - 🎯 Tour routes sometimes illogical or circular - 🔊 Odd whisper sounds at beginning/end of audio clips - 📱 Limited landscape orientation support - ⚙️ Steep learning curve for some users **Commonly reported bugs** - App freezes on splash/loading screen - Audio not working (volume/sound issues) - GPS/location detection inaccurate or confused between floors - Tours fail to load even with WiFi connection - App crashes when switching between applications - Extremely slow loading times for audio commentary - App won't open on certain iOS versions - Facebook login not supported - App hangs indefinitely on startup - Audio cuts off when phone is locked - Inconsistent performance with location services **Most requested features** - Russian language support - Better artist search functionality - More detailed information on individual artworks - Deeper art history and technique explanations - Landscape mode support - Improved room labeling on maps - Facebook login option - Ticket validity duration information - More comprehensive artwork catalog - Better integration with Apple's media controls ## Newest reviews (18 of 104) ### 4/5 — Gut gemacht *2026-01-02* Die Themen-Führungen und die App sind wirklich toll. In der Rembrandt-Themen Führung hätte ich mir jedoch gewünscht, mehr über die großen Entwicklungslinien der Malerei Rembrandts zu erfahren und weniger über konkrete Details in einzelnen seiner Bilder. ### 5/5 — Expensive *2025-11-24* Expensive But very good and worth it ### 5/5 — Not to miss *2025-11-16, version 3.9.0* Excellent, don’t miss it, modern, organized, full of interesting paintings from different authors ! ### 5/5 — Amazing Tour!!! *2025-10-19* The Rijksmuseum is amazing. It is overwhelming. Filled with national and world treasures. This tour explains everything and provides wonderful guidance on how to move through the museum. The best museum tour I have ever seen. Bravissimo! ### 5/5 — Excellent *2025-09-02* A top tier experience for any range of traveler - one hasn't experienced Amsterdam until you see the history highlighted in art. 5- ⭐️ ### 2/5 — Needs work *2025-07-19* Map and search functions not intuitive. If you’re strolling and looking for a self guided tour great. If you’re looking for a specific work or artist good luck ### 5/5 — David Marrero *2025-07-09, version 3.8.1* Muy buena app. Fácil de usar y muy práctica. No es necesario nada más, ni los auriculares. ### 3/5 — Maps not so good *2025-06-28* The routing and maps are confusing. On the maps, including App maps and wall maps most rooms are not labeled. ### 5/5 — Best Museum App *2025-06-02, version 3.8.1* This app truly works. No need to pay extra for audiotour or guided tour; the app has a higlights tour if you are in a hurry but many other options to explore the museum. Make sure to bring your earphones! ### 5/5 — Sportif *2025-05-29* Quelle richesse et la découverte audio nous fait faire un parcours sportif très riche ### 5/5 — Thanks *2025-05-27, version 3.8.1* Thanks for an excellent app. It enhanced our visit ### 5/5 — A must have app! *2025-05-26, version 3.8.1* If you are visiting the Rijksmuseum this is your guide! ### 5/5 — Amazing *2025-04-21, version 3.8.1* I never write reviews, but I just really loved using this in the museum! It’s so cool & interactive. ### 3/5 — Great guide for free but terrible sounds *2023-12-19* I love this guide and I love that it is free, good to save yourself €5. However I can’t stand the weird whispers they have at the beginning and end of each audio clip. They are horrible and loud. ### 5/5 — Fantastic way to see the highlights! *2023-11-04* Loved this app! I’ve not got a lot of patience so I followed the “highlights” tour on the app and it was superb. Great way to see the museum, only slight downside was the route map sometimes thought I was on a different floor but that was quite easy to work round. ### 5/5 — Super ! *2023-08-27* Application facile, qui permet de se déplacer d’une pièce à l’autre et qui donne des explications intéressantes et pas trop longues sur les œuvres. On peut aussi basculer très facilement sur les commentaires des œuvres par leur numéro. C’est vraiment très plaisant et très facile d’utilisation. Cela renforce le côté agréable et magnifique de ce musée. ### 5/5 — Exemplary museum app *2022-12-28* This app is fantastic. I wish more museums would provide something similar. You can choose your tours, you can access all the paintings’ audio guides, via Bluetooth and location services the app can (kind of) tell where you are, it’s free, etc. Well done to the team! ### 5/5 — Best museum app I have ever seen! *2022-08-23, version 3.5.3* 10 stars! ## Most critical reviews (10 lowest-rated) ### 1/5 — The app is awful *2026-03-16* It’s very difficult to follow and every time you think you figured it out it doesn’t flow naturally to the next stop. The app should stop you in front of photos to discuss, then guide you where to go next. ### 1/5 — NOT A FREE AP *2025-05-05, version 3.8.1* They do not show a price yet they charge $38.05 USD without any indication of cost. Very Dishonest on the part of the Museum ### 1/5 — Rijksmuzeum *2018-12-26, version 3.0.8* Приложение не понравилось, очень много пустой информации, и, наоборот, нет почти информации об интересных картинах. Не упорядочена информация в принципе и пропущено очень много галлерей. Не советуем. Лучше взять аудиогид в самом музее. ### 1/5 — No sound *2017-12-21* Tried several times but no sound. Not impressed. ### 1/5 — El audio no funciona *2017-09-26, version 2.9.8* No se escucha nada ### 1/5 — App Won't Open *2017-08-17* I've had this app on my phone for several years and it was a great app. Now, I'm in Amsterdam and all I get is a black screen with Rijks Museum in white letters. I've deleted the app and reinstalled the app and I can't get it to work on my iPhone 6 iOS is up to date. ### 1/5 — Useless *2017-05-01, version 2.9.8* Slow, buggy, tours don't load even when connected to museum wi-fi. Had to buy an old school audio guide for €5. ### 1/5 — Very disappointing *2017-03-06* Silly app that does not even allow one to search for artists. What a waste of taxpayers' money. ### 1/5 — Sound doesn't work *2017-02-18, version 2.9.8* Sound doesn't work ### 1/5 — Sound not working *2017-01-28, version 2.9.8* Unfortunately the sound did not work, rendering the app useless for the family game. ## Most praised reviews (10 highest-rated) ### 5/5 — Best Museums App *2026-07-21* I’m impressed with how useful this app is. I went to this massive place by myself and enjoyed a self guided tour. ### 5/5 — Out of the old a modern marvel has metamorphosed *2026-04-23* What a beautifully maintained museum. The extension is thoughtfully done & allows visitors to enjoy all that is on show. The app is a great addition. ### 5/5 — Extraordinary *2026-04-19* What a spectacular museum. Beautifully restored, exceptional art, and so well organized and thoughtfully done. Plus the app is excellent. ### 5/5 — Highly recommend *2026-04-17* Highly recommend downloading this app before your visit. The highlights tour is great. Be sure to bring your headphones ### 5/5 — Unterhaltsam *2026-04-10* Ich finde, dass die App sehr gut gelungen ist, die einzelnen Beiträge sind lebendig und unterhaltsam. Man kann sich gut merken, was man hört und mit dem Bildern in Verbindung bringen. Ich finde im Vergleich zu anderen Museumsführungen ist es eine wirklich sehr gut gelungene App. ### 5/5 — Gute Mischung, gute Führung über die Rapp *2026-04-07* Wir haben uns für die „Best of“ Führung entschieden und wurden mit der App gut geführt. Die Erklärungen waren kurzweilig und interessant. Wir haben gute 2,5 h benötigt. So macht Museum Spaß. ### 5/5 — Hilfreich *2026-04-01* Kurze Erklärung zu einzelnen Bildern ### 5/5 — Must be visited *2026-03-16, version 3.9.0* One of the best exhibitions of the year and listening to Stephen Fry’s explanations so precious. ### 5/5 — Great app! *2026-03-13* I really enjoyed using this app whilst touring the Rijksmuseum. It gives information and insight but in a brief and entertaining way. Loved our visit! ### 5/5 — Viajando *2025-12-13, version 3.9.0* Genial --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*