# Ring It Up Universal — user reviews > 222 indexed App Store user reviews of Ring It Up Universal by Gonzalo Alvarez Firpi, rated 2.60/5 from 31 ratings. - Source: https://appshunter.io/ios/app/ring-it-up-universal/id293365387/reviews - App overview in markdown: https://appshunter.io/ios/app/ring-it-up-universal/id293365387.md - Rating breakdown: 5★ 6 · 4★ 5 · 3★ 5 · 2★ 2 · 1★ 13 ## What do users think of Ring It Up Universal? Overall sentiment: mixed **Pros** - 👍 Comprehensive POS and invoicing solution - ⭐ Exceptional customer support and developer responsiveness - 💰 Affordable one-time purchase (no subscription fees) - 📊 Detailed reporting and analytics features - 📦 Inventory tracking and management capabilities - 💳 Credit card payment processing integration - 📧 Easy invoice and receipt email functionality - 🔄 Dropbox backup and data synchronization - 🎨 Customizable invoices with branding options - 📱 Works seamlessly across iPhone and iPad - 🏪 Multiple business support feature - 📸 Product photo attachment capability **Cons** - 🐛 Black screen crashes on app launch - ❌ No active developer support (appears abandoned) - 🌐 Developer website no longer accessible - 📧 Unresponsive support email - ⚠️ Incompatibility with recent iOS updates - 🔌 PDF export functionality broken - 💾 Data loss risk due to app failures - 🔄 No cloud synchronization across devices - 📱 Limited functionality in free version - 💳 PayPal integration no longer works - 🖨️ Printing issues and failures - 🔐 Email security issues (invoices going to spam) **Commonly reported bugs** - App crashes on launch with black screen - App won't open after iOS updates - PDF generation and formatting issues - Email attachment functionality broken - Contact selection not working properly - Scrolling issues in transaction/contact areas - Tax calculation errors (incorrect percentages) - Pricing information not displaying after save - Vendor assignment to products not functioning - Duplicate product entries created - Printing functionality failures - App crashes when adding multiple catalog items - Delete function not working properly - Data not persisting after entry - Incompatibility with newer iOS versions **Most requested features** - PayPal payment integration - Square payment processing integration - Authorize.net integration - Price level customization per customer - Automatic price assignment to customers - Invoice printed status indicator - Ability to edit transaction dates - Delete transaction functionality in free version - Product import/export via CSV - Bulk product image upload - Layaway option for sales - Inventory quantity subtotals by category - Graphical monthly and annual reports - Customer shipping info in order writing mode - Credit card camera capture feature - Ability to add custom fields in inventory - Labor/hourly rate billing feature - Standalone customer database - Multiple terminal/device synchronization - Mac application version - Dark mode option - Contact list filtering options ## Newest reviews (13 of 222) ### 2/5 — Not working now *2026-01-24* Since my iPad updated itself last night to 26.2 the ring it up HD stopped working. I push on the icon and the screen goes black then a couple of seconds later it goes back to the Home Screen. Is there any way we can get this fixed. ### 4/5 — Help I can't to my invoices *2023-07-29, version 6.4.5* Help please, when I am trying to purchase it says "error in establishing data base connection" Please it's urgent ### 2/5 — Problème pdf *2022-12-28* Ne génère plus de pdf pour les imprimer, très désobligeant face à la clientèle….. facture par mail fonctionne cependant. ### 2/5 — Soucis pdf *2022-03-21* Bonjour le pdf ne fonctionne plus, ils sont reçu direct et plus en pdf. Que faire car c’est très gênant pour moi. Merci ### 2/5 — Ayuda *2021-04-24, version 6.4.5* Ya no puedo abrir la aplicación y tengo muchos datos de compras. ### 4/5 — Help *2021-04-24* I have used this app for years now and it’s worked great until recently and now, it won’t even load up. I am happy with the app but very disappointed that there is no tech support. I don't want to dog the app, just want some help figuring out why it stopped loading ### 4/5 — Server down? I cannot open the app *2021-04-23, version 6.4.5* Hi developer, The app is good. However, I cannot turn on the app anymore from iPhone or iPad. Can you please check and fix it? Lots of data there~~ Thank you ### 2/5 — App issue *2021-04-23, version 6.4.5* I have had this app for many years and have found it great to keep records and services. Tho now the screen is black and I can’t see anything. I hope that this gets fixed as I have a lot of history saved. ### 3/5 — Crashing *2021-04-23* The app isn’t opening anymore ### 2/5 — App drop *2021-04-22* I cannot access app it won’t open and cannot contact support or developer please help ### 2/5 — Ring it up not working *2021-04-21, version 6.4.5* Hi wondering if something is going on w ring it up ? I can’t seem to open it on any device ### 2/5 — Soporte *2020-08-19, version 6.4.5* Compré la licencia de la app Vend X del mismo desarrollador de esta app pero no contestan para soporte, compré un equipo nuevo y no me deja pasar la información respaldada en Drop box. Algún contacto de soporte? Debe haber alguien puesto que aún cobran para subir a pro. Saludos. ### 1/5 — Fatal *2019-10-27, version 6.4.5* No sirve de nada la aplicación , No se puede imprimir ni mandar por correo las órdenes de compra o ventas realizadas !!! No la compren !! ## Most critical reviews (10 lowest-rated) ### 1/5 — Falla de archivo PDF *2023-02-26, version 6.4.5* La app no realiza la creación del archivo PDF, tampoco adjunta PDF en el correo. ### 1/5 — PLEASE HELP! *2022-11-09* I’ve been using this app for 12 years and it just crashed on me - black screen. I have over 8,000 invoices and it’s disheartening to know I may never be able to retrieve that data. I’ve contacted support and like others mentioned, I too haven’t received a response. I’m so upset. ### 1/5 — Gone? *2022-11-08* I get a black screen on each device and different versions I use. All gone? ### 1/5 — Used to be great... *2021-04-23* Now it won’t even open & developers website won’t load...sad indeed...had to switch to Square... ### 1/5 — Broken *2021-04-23* No support, app not working, lost all my data ### 1/5 — Welp.... Black screen at app launch now and Support looks dead *2021-04-23* Should have seen that last review in 2019 to get the heads up that developer support for this app seems indeed dead... Emails were sent and no reply. Website no longer accessible... Apple support can only say to keep trying... Here is a 2021 review saying you may want to avoid installing this. May not open anyway as it did not for me when helping a small business owner... A feature request would be that Apple initiates the a heartbeat monitoring process with developers updates and support and notify customers so they do not get orphaned when they drop support... ### 1/5 — App crashing *2021-04-23* And it just went blank!! Can’t access all my invoices and reports. Been using it for years and made it work for me. But now I am at risk of loosing all my invoices for the year. Terrible situation to be in. ### 1/5 — App is dead *2021-04-22* I’ve been using this app forever but now it’s dead! Black screen and won’t open the app. I have all my client booking history! App developer site doesn’t work for help either. ### 1/5 — App is currently not working *2021-04-22, version 6.4.5* App is all Black when clicked ### 1/5 — Enviar fail *2019-11-05, version 6.4.5* NADIE DA SOPORTE A LA APLICACIÓN AL PARECER COMO LEÍ EL DUEÑO SE MURIÓ, YA NO LA COMPREN, A BUSCAR UNA NUEVA, QUE LASTIMA, 7 años usándola ## Most praised reviews (10 highest-rated) ### 5/5 — Terrible App *2026-05-03* Terrible, good idea, but could not set product price, expenses did not show, DO NOT INSTALL THIS APP UNLESS YOU ARE PRANKING SOMEONE, the 5 star review is not true, I only did it so this would show up on the product. Just as a reminder DO NOT INSTALL ### 5/5 — No hay mejor App de punto de venta *2026-01-25, version 6.4.5* Esta app es una maravilla, gracias al programador nunca me ha dado fallos, funciona a la perfección, la importancia y exportación de datos es perfecta y puedes exportar a excel, hacer tus propias notas con Dreamwever y en fin pensaron en todo, usuario de años y sigo muy contento. Gracias ### 5/5 — Actualicen a es muy buena esta aplicación *2025-11-26, version 6.4.5* Creo que el desarrollador murió, no actualizan desde hace mas de dos años. Una verdadera lástima era una aplicación excelente. La mejor de todo el Apple Store. ### 5/5 — Что делать *2021-04-22, version 6.4.5* При нажатии иконки экран тухнет и секунд через 10 выходит на главную страницу. И это на айфоне и айпаде Что делать? ### 5/5 — Its Alive!!! *2020-11-25, version 6.4.5* Their WAS an issue with the email about a year ago. It was because of an IOS update. It took a month or so to fix, bit its good. I use it daily I’m currently on IOS 14. Its a great app especially because it’s free. I have the pro version which is well worth the money. One option on the full version, and I think this version, is the multiple business option. It’s in the settings under “multiple business support” This allows you to theoretically create an endless number of companies. For instance you could have a wholesale priced fence company, and a retail priced fence company. You would have multiple customer inventories, one for each company. Its very easy to switch companys. Now you could, reflect your customers cost and your profit depending on which “company” they were in. I do general, and subcontract work, with the multiple business option this allows me to sell my parts at cost, if I was sub-contracted or sell my parts with a mark up if the job is my contract. I just have to switch companies in the ring it up app. I can also invoice their customer from ring it up. I create a “company” with the contracted companies name and their information. there I can create an invoice with all the appropriate pricing and description, and send it directly to their customer. With the approval of the contracted company of course. ### 5/5 — Учёт товаров *2020-05-29, version 6.4.5* Я работаю с этим приложением уже много лет. Для ведения своего склада не нашёл ничего лучшего (постоянно тестирую и другие приложения). Если у вас небольшая номенклатура и вам не нужно интегрироваться с бухучётом, это лучшее приложение из всего что есть! ### 5/5 — Excelente *2019-12-09, version 6.4.5* Excelente de lo mejor qué hay en la app, solo que no existe candado para no mover inventarios, es una lástima excelente me encanto Alguien que me ayude a moverle para poner candados? Gracias ### 5/5 — please up date app *2019-06-07, version 6.4.5* very good app but not support in ipad pro ios 12.3 ### 5/5 — Crash *2019-03-25, version 6.4.5* Tiene fallas últimamente se crashea en iPad arréglenlo urge!, ### 5/5 — Very good *2019-01-27, version 6.4.5* Very good. But not support iPhone X. 27/1/2019 : Not support iPad Pro 11-inch You to please update. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-17.*