# Ringover — user reviews

> 32 indexed App Store user reviews of Ringover by BJT Partners, rated 3.90/5 from 374 ratings.

- Source: https://appshunter.io/ios/app/ringover/id1070184776/reviews
- App overview in markdown: https://appshunter.io/ios/app/ringover/id1070184776.md
- Rating breakdown: 5★ 248 · 4★ 21 · 3★ 14 · 2★ 12 · 1★ 79

## Newest reviews (12 of 32)

### 1/5 — Horrible can’t answer incoming calls

*2025-05-13, version 6.5.2*

Horrible can’t answer incoming calls

### 1/5 — RO

*2025-04-27*

Less than a one star if that was an option!

**Developer response:** Hello,

Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. Please make sure your app is updated to the latest version to ensure the best performance.

Best regards,
The Ringover Team

### 1/5 — Connection Issues

*2025-03-31*

Overall not the greatest

**Developer response:** Hello,
Thank you for reaching out to us. We're truly sorry to hear that your experience didn't meet your expectations. At Ringover, we pride ourselves on our commitment to resolving issues swiftly and effectively.
To assist you better, we need help locating your account. Could you please provide your contact email or phone number at success@ringover.com? Our dedicated Customer Success team is eager to dive into this matter and address your concerns directly.
Ringover Team

### 1/5 — Terrible

*2025-03-11*

Apps are out of sync, can’t send a pdf file , can’t send any files via iPhone app… support takes forever and I lost sms communication for 3 months while waiting for TCR… haven’t experienced an app this bad in forever

**Developer response:** Hello, 

Thank you for taking the time to write about your experience with Ringover. Our number one priority is our customers’ experience, and your experience does not reflect this commitment. 

A member of our Customer Success Team will be reaching out shortly to address your concerns and resolve any issues. We’re committed to making things right. 

Thank you for the opportunity and we look forward to speaking with you.

Ringover Team

### 1/5 — President @ CEO

*2025-01-09, version 6.2.4*

The payment subscriptions seems to work just fine, but the calls and messages are non existent.

### 1/5 — Poor quality

*2024-12-04*

Doesn’t refresh or load

**Developer response:** Hello, Thank you for your feedback. We’re sorry to hear about your experience and want to address your concerns promptly. Unfortunately, based on the details provided in your review, we’re unable to identify your specific account. To help us investigate and resolve this matter, could you please provide more information such as your name/company name or any relevant details please ? You can reach us directly at +1 844 411 1221 We take all feedback seriously and are committed to improving our services. Sincerely, The Ringover Team

### 1/5 — Keeps signing out

*2024-08-08, version 6.0.0*

The app continues to sign out after each update. It's understandable that you guys use webframe but it's still unacceptable for a business-oriented app. Until this sign-out issue is sorted out, it's one star and a bad review from me.

### 1/5 — Airplay/ speaker phone

*2023-11-27*

Please turn off airplay when you want to have your calls on speaker phone. There is no reason to have my phone call played over a sound system without a microphone. Makes it too difficult to quickly put your calls on speaker

**Developer response:** Hello,

Thank you for your feedback. We understand your frustration.

However, we are unable to identify you in our database. Could you please provide us with your contact details by calling +1 844 411 1221 so we can reach out to discuss and find solutions?

We apologize for the inconvenience and appreciate your patience.

Sincerely,
The Ringover Team

### 1/5 — Awful customer service

*2023-09-03*

Absolutely awful customer service. No ability to text for 2 months. Carolina Castillo hasn’t answered my last 3 emails for updates. If you value your business and your service to your own customers stay away from this company especially.

**Developer response:** Hello,

I am sincerely sorry to hear that you have encountered issues with our customer service. This is absolutely not the experience we want to offer our clients.

Please accept our apologies for the lack of response and the inconvenience this may have caused. We understand the importance of communication in managing your business.

We take your feedback very seriously and will investigate this situation immediately. Could you please provide us with more details about your account so we can resolve this issue as quickly as possible? You can contact us directly at +1 844 411 1221.

We are committed to improving our service and regaining your trust. Thank you for your patience and understanding.

Sincerely,

The Ringover Team

### 1/5 — Bad

*2023-08-14, version 4.4.9*

Always issues with app . Never worked properly.

### 1/5 — Exécrable

*2023-08-11, version 4.4.9*

Vraiment execrable l’application. Plus d’un an client chez eux et elle n’a jamais été stable. Toujours un problème par ci ou par là… sérieux faut essayer un peu plus fort les devs

### 1/5 — IT IS A SCAM

*2022-10-10*

The app works but once you try to unsubscribe from their service, it is impossible. You can only unsubscribe if you send them an email. They don’t answer any emails, their costumer service does not exist and they don’t answer their phone. If you want to make international calls just get Google Voice.

**Developer response:** Hello,

I am sorry to hear that you have encountered difficulties with our service. We strive to provide the best possible experience for our users, and your feedback is valuable for us to improve.

We understand that this can be frustrating, and we are actively working to improve our customer service to respond more effectively to requests. Your experience does not meet our usual standards, and we take your comments very seriously to ensure this does not happen again.

However, we are unable to identify you in our database. Could you please provide us with your contact details by calling +44 20 3808 5555, so we can reach out to discuss and find solutions?

In the meantime, we thank you for your patience and understanding.

Thank you for your understanding,

The Ringover Team

## Most critical reviews (10 lowest-rated)

### 1/5 — Bad connection / support

*2026-06-29, version 7.1.9*

Call won’t connect and no real support on fixing the problem 
But the bribe you with Amazon cards to give them 5 stars reviews

### 1/5 — Calls

*2026-06-23*

Call do not always connect

**Developer response:** Hello,
Thank you for reaching out to us. We're truly sorry to hear that your experience didn't meet your expectations. 
Could you please provide your contact email or phone number at customer-reviews@ringover.com Our dedicated Customer Success team is eager to dive into this matter and address your concerns directly.
Ringover Team

### 1/5 — Trash

*2026-06-05*

In my opinion their Service is trash and quality is trash. They’re more concerned about getting you locked in to a contract than providing a meaningful business service.

**Developer response:** Hello,
Thank you for reaching out to us. We're truly sorry to hear that your experience didn't meet your expectations. 
Could you please provide your contact email or phone number at customer-reviews@ringover.com Our dedicated Customer Success team is eager to dive into this matter and address your concerns directly.
Ringover Team

### 1/5 — Calls

*2026-04-17, version 7.1.6*

Whenever I receive an incoming call, you click on answer / slide to answer and it ends the call. This is very common at the moment with the app and must be fixed.

### 1/5 — Director

*2026-03-02, version 7.1.1*

Mobile App went down for a few weeks. Back up and running but in and out. Last chance saloon for Ringover

### 1/5 — Extremely Bad Connection

*2026-02-26*

It’s super disappointing that this company has a lot of great features but the car quality is below zero absolutely Trash always has issues with connections and the support is absolutely doing nothing about it. It’s truly disappointing that in 2026 a phone company can get away with that battle of service always echo wink and the connection is just terrible terrible terrible on the phone when using the app, especially

**Developer response:** Hello,
Thank you for reaching out to us. We're truly sorry to hear that your experience didn't meet your expectations. 
Could you please provide your contact email or phone number at customer-reviews@ringover.com Our dedicated Customer Success team is eager to dive into this matter and address your concerns directly.
Ringover Team

### 1/5 — Horrible

*2026-01-29*

Use anything else. This thing is for idiots

**Developer response:** Hello,
Thank you for reaching out to us. We're truly sorry to hear that your experience didn't meet your expectations. At Ringover, we pride ourselves on our commitment to resolving issues swiftly and effectively.
To assist you better, we need help locating your account. Could you please provide your contact email or phone number at qandl_team@ringover.com? Our dedicated Customer Success team is eager to dive into this matter and address your concerns directly.
Ringover Team

### 1/5 — Terrible

*2025-11-21*

Always drops calls, hard to use

**Developer response:** Hello,
Thank you for reaching out to us. We're truly sorry to hear that your experience didn't meet your expectations. At Ringover, we pride ourselves on our commitment to resolving issues swiftly and effectively.
To assist you better, we need help locating your account. Could you please provide your contact email or phone number at qandl_team@ringover.com? Our dedicated Customer Success team is eager to dive into this matter and address your concerns directly.
Ringover Team

### 1/5 — Pas fiable

*2025-10-08*

Beaucoup de bug

**Developer response:** Bonjour,

Nous sommes désolés d’apprendre que votre expérience n’a pas été à la hauteur de vos attentes. Chez Ringover, nous nous engageons à résoudre rapidement et efficacement les problèmes rencontrés.

Pour mieux vous aider, nous avons besoin de retrouver votre compte. Pourriez-vous nous transmettre votre email ou numéro de téléphone à qandl_team@ringover.com ou de nous appeler au 01 84 800 900 ? Notre équipe Customer Success se tient prête à traiter votre demande et à répondre à vos préoccupations directement.

L’équipe Ringover

### 1/5 — Lack of customer support

*2025-05-28*

The customer service is very poor and their website is limited. It doesn’t give more options for customers to purchase the products without calling the customer support.

**Developer response:** Hello,

Thank you for your feedback. We're sorry to hear that your experience didn’t meet your expectations.

We understand that navigating the website might not have offered the convenience you were looking for. While we’re actively working on enhancing it, you can reach our support team directly here:  https://support.ringover.com/hc/en-us/requests/new

To help you make the most of the app and explore available features without needing to call, you can also refer to our user guide: https://www.ringover.com/user-guide

Best regards,

The Ringover team

## Most praised reviews (9 highest-rated)

### 5/5 — Excellent

*2026-07-16, version 7.2.0*

Very easy to setup and get going immediately. Setup process is second to none! Dashboard for tracking is very intuitive and easy to navigate.

### 5/5 — Too many dropped calls

*2026-05-20*

Too many dropped calls

**Developer response:** Hello,
Thank you for reaching out to us. We're truly sorry to hear that your experience didn't meet your expectations. 
Could you please provide your contact email or phone number at customer-reviews@ringover.com Our dedicated Customer Success team is eager to dive into this matter and address your concerns directly.
Ringover Team

### 5/5 — Recommended

*2024-03-13, version 5.3.0*

A strong product, backed by a strong team

### 5/5 — Great service

*2023-06-21*

Onboarded a couple weeks ago and couldn’t be more excited. Better improvement versus our last phone software

**Developer response:** Hello,

Thank you very much for your positive feedback! We are delighted to hear that your experience with our phone software has been excellent so far. Your enthusiasm motivates us to continue innovating and improving our services.

If you have any suggestions or specific needs, please feel free to share them with us. We are always listening to our customers to provide the best possible experience.

Thank you again for your trust and support.

Best regards,

The Ringover Team

### 5/5 — The best

*2021-09-24*

This is just the best app ever love ringover

**Developer response:** Hello Andrea, 

Thank you for this wonderful review! We hope that you will keep liking our app for a long time!

Have a nice day, 

Ringover Team

### 4/5 — Ringover has been Reliable

*2026-07-16*

Easy to set up, easy to use, and backed by a responsive support team.

**Developer response:** Hello,

Thank you for your feedback. We’re delighted to hear that Ringover is easy to set up and use, and that the responsiveness of our support team has met your expectations.

The Ringover Team

### 3/5 — 2FA Infinite Loop at first, then worked.

*2025-05-12, version 6.5.1*

Desktop app on MacOS works great. iOS app got stuck in a verification code loop when I tried to sign in. They send you a code, you enter it, they send you a code, you enter it, they send you a code, you enter it, etc. No errors. Just an endless loop. I.e impossible to sign into the app. So I deleted the app and reinstalled it and retried. Same problem - this time with an error and an option to file a bug report. Filed a bug report. They it went back to 2FA screen and they sent me another code, entered it again and it suddenly worked. So hopefully I will never have to go through that again, but we'll see...

### 2/5 — Communication delay

*2026-05-19*

There is a few second delay when conversing and it leads to people talking over each other.

**Developer response:** Hello,
Thank you for reaching out to us. We're truly sorry to hear that your experience didn't meet your expectations. 
Could you please provide your contact email or phone number at customer-reviews@ringover.com Our dedicated Customer Success team is eager to dive into this matter and address your concerns directly.
Ringover Team

### 2/5 — It needs some work

*2025-11-18*

It is hard to find customer support that is actually helpful. Ringover will also ring on my iPad and desktop, but for some reason, it does not ring on my phone. I have lost leads due to this problem. Unless I can get a hold of customer service to help solve this issue, which is always hard to do, I will be switching to another Service.

**Developer response:** Hello,
Thank you for reaching out to us. We're truly sorry to hear that your experience didn't meet your expectations. At Ringover, we pride ourselves on our commitment to resolving issues swiftly and effectively.
To assist you better, we need help locating your account. Could you please provide your contact email or phone number at qandl_team@ringover.com? Our dedicated Customer Success team is eager to dive into this matter and address your concerns directly.
Ringover Team

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*