# Rinnai Fireplace

> Remote control for Rinnai fireplace features, including temperature, flame height, and timers. (iPhone/iPad app by RINNAI NEW ZEALAND LIMITED.)

- Source: https://appshunter.io/ios/app/rinnai-fireplace/id1481915994 (this page in markdown: same URL + `.md`)
- Developer: [RINNAI NEW ZEALAND LIMITED](https://appshunter.io/developer/562851989)
- Category: Utilities, Lifestyle
- Price: Free
- Age rating: 4+
- Requires: iOS 10.0 · 25 MB
- Languages: English
- Released: 2019-12-27
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/rinnai-fireplace/id1481915994/reviews.md

## What is Rinnai Fireplace?

The Rinnai fireplace app controls features of new Rinnai fireplace models. This is not a standard feature fitted to all models. The Rinnai fireplace app will enable you to set a temperature and the fireplace will then bring the room temperate to the set level, and maintain that temperature. It will enable you to switch between set temperature to manual flame height control mode. In this mode you can manually adjust the flame height up or down. It enables automatic timers to be easily set and changed for each day of the week. You can register multiple devices to control the fireplace and then you can have fireplace controller wars with your children or spouse. You will wonder how you ever lived without it.

## Key features

- Remote temperature setting
- Manual flame height adjustment
- Automatic daily timers
- Multi-device registration
- Room temperature maintenance

## Recent user reviews (10 of 19)

All indexed reviews: https://appshunter.io/ios/app/rinnai-fireplace/id1481915994/reviews.md

### 1/5 — Useless app

*2025-07-12, version 1.21*

This app initially worked when I first got the fireplace, however it was always glitchy. I was constantly getting error messages. Then it just stopped even locating the fireplace completely. Haven’t been able to use this feature for a couple of years! Given all the negative reviews and complaints about this app you would think Rinnai would take some action in fixing this, however I can see at the time of writing this review their last update was three years ago! This app is an advertised feature of this fireplace. If it doesn’t work I feel we should be entitled to a partial refund!

### 2/5 — Old School

*2025-07-01, version 1.21*

App UI feels like it was made in 1980s and never updated.

### 1/5 — Worst app in recorded history

*2025-06-21, version 1.21*

Advertised as wifi cable smart fireplace. Had this fireplace for 3 years. App intermittently shuts down and disconnects. Breaks every 2 months. RINNAI spend some $ on yr software for Gods sake!

### 1/5 — Very frustrated

*2025-05-24, version 1.21*

App needs an update. Always coming up with errors and often doesn’t connect. App frequently doesn’t load and is such a hassle to use.

### 2/5 — Clunky, inconsistent

*2025-01-11, version 1.21*

App often doesn’t work. Comes up with error 92 (connection error), which is a complete crock. Such underwhelming customer care from Rinnai to deliver on their promises.

### 1/5 — Rubbish

*2024-07-19, version 1.21*

This would be the most frustrating and useless app. Can’t even get connection. Worked for a while, then stops and comes up with Error 92.

### 1/5 — More functionality please

*2024-04-25, version 1.21*

Timer settings confused with AM and PM, what is going on with this thing?

### 3/5 — Works well but needs to have smart home integrations

*2024-04-02, version 1.21*

Hi Rinnai,
This wifi functions well if rather slow to initially find, after that it works well. The missing component is some smart home integrations like Alexa/Google/Apple to make the fireplace part of a smart home setup which would be very useful. Seems to be pretty common, is it possible to have these added please?

### 5/5 — Works well… if you know what you are doing

*2023-08-08, version 1.21*

I can see a lot of negative reviews on here and most of it appears to be from people that don’t really understand how Wi-Fi works. 

The wifi module in your fire is surrounded by iron and then brink or stone (if you are using it as a fireplace replacement) these two together make a really good faraday cage. So if your wifi is not on point and is weak in your room from the start, well then the heater has little to no chance of connecting to your network. 

The trick to making sure this works is to make sure your wifi works first.  Then everything thing works really well!

### 1/5 — Terrible app

*2023-06-11, version 1.21*

Works about 20% of the time. Otherwise stating wifi not found.

## Frequently asked questions about Rinnai Fireplace

### Does Rinnai Fireplace have ads?

No, Rinnai Fireplace is ad-free. You can enjoy controlling your fireplace without any interruptions from advertisements.

### What Rinnai fireplace models are compatible with the app?

The Rinnai fireplace app controls features of new Rinnai fireplace models. This is not a standard feature fitted to all models, so compatibility may vary.

### Can I set a schedule for my Rinnai fireplace?

Yes, the Rinnai Fireplace app allows you to easily set and change automatic timers for each day of the week, providing convenient scheduling for your fireplace.

### How do I control the flame height with Rinnai Fireplace?

The app enables you to switch between set temperature mode and manual flame height control mode. In manual mode, you can adjust the flame height up or down as desired.

### Can multiple people control the same Rinnai fireplace?

Yes, you can register multiple devices to control the fireplace. This allows for shared control, which the app humorously suggests could lead to 'fireplace controller wars'.

### What devices can I use Rinnai Fireplace on?

Rinnai Fireplace is supported on iPhone, iPad, and iPod devices. It is designed for Apple's mobile operating system.

### How often is Rinnai Fireplace updated?

The latest version of Rinnai Fireplace is 1.21, which was last updated on May 6, 2022. This indicates a moderate update frequency for the application.

### Is Rinnai Fireplace suitable for children?

Rinnai Fireplace has an age rating of 4+, making it suitable for young users. The app's functionality is straightforward and does not contain mature content.

## Version history (last 5 releases)

### 1.21 — 2022-05-06

support more product models

### 1.20 — 2021-09-30

Improvement to WiFi module update procedure

### 1.19 — 2020-11-26

- minor improvements

### 1.18 — 2020-11-10

- minor bug fixes

### 1.17 — 2020-10-15

- Improved app start-up to show list of fireplaces found straight away (instead of 15 second delay)
- Improved remote cloud function to be more responsive and able to detect if WiFi module is offline
- Added ability to sync the time with areas with non zero time zones (Eg. South Australia with GMT+10:30)
- Other minor bug fixes

Note: This update also includes an update on the WiFi module.

## Apps similar to Rinnai Fireplace

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [PGDB](https://appshunter.io/ios/app/pgdb/id1482224139) | — | Free | Utilities |
| [ABODE connect](https://appshunter.io/ios/app/abode-connect/id1449112704) | 3.5 (2) | Free | Utilities |
| [Madimack](https://appshunter.io/ios/app/madimack/id6748594747) | — | Free | Utilities |
| [elluminate](https://appshunter.io/ios/app/elluminate/id1472957628) | — | Free | Utilities |
| [Mezzo](https://appshunter.io/ios/app/mezzo/id1018131263) | — | Free | Utilities |
| [Escea SmartHeat](https://appshunter.io/ios/app/escea-smartheat/id6498866456) | — | Free | Utilities |

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*
