# Rinnai Pro

> Mobile tool for Rinnai dealers to monitor, diagnose, and service water heating systems. (iPhone/iPad app by Rinnai America Corporation.)

- Source: https://appshunter.io/ios/app/rinnai-pro/id1461284046 (this page in markdown: same URL + `.md`)
- Developer: [Rinnai America Corporation](https://appshunter.io/developer/1045235922)
- Category: Business, Utilities
- Price: Free
- Rating: 2.33/5 from 3 App Store ratings · 4 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.4 · 32 MB
- Languages: English
- Released: 2019-05-09
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/rinnai-pro/id1461284046/reviews.md

## What is Rinnai Pro?

The Rinnai Pro mobile application allows Rinnai America to extend its unwavering commitment to dealers who sell, install and service our products to consistently provide the highest level of customer satisfaction to mobile! 

Control and Monitoring - Rinnai certified dealers can utilize smartphones or tablets to conveniently monitor the system performance of the Rinnai water heating systems. Have access to error code remedies and installation guides at your fingertips.

Remote Diagnostics and Maintenance –
Designed to give monitoring technicians detailed system information via automatic alerts and remote diagnostic tools before ever leaving their place of business, leading to shorter maintenance and repair times. 

Accessibility and Convenience – 
The app provides monitoring technicians access to: 
•    Technical Bulletins
•    Product Warranty Information
•    Product Registration
•    Manuals
•    Step-by-Step Repair Guides

## Key features

- System performance monitoring
- Error code remedies
- Installation guides
- Remote diagnostics
- Technical bulletins access
- Product warranty information
- Repair guides

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/rinnai-pro/id1461284046/reviews.md

### 1/5 — No email verification

*2019-10-10, version 1.0.3*

Ryan with Roth heating and plumbing. Tried to sign up while sitting with a rinnai rep. Both of us didn’t get verification emails (I tried two different emails to sign up) can’t log in until I get that email... help?

### 5/5 — Cool new app from Rinnai

*2019-06-13, version 1.0.2*

I have an iPhone 6. The latest update got it working on my phone so now I can register products and check out the information I need.

### 1/5 — Unable to login

*2019-05-20, version 1.0.1*

Roll Out needs to be better tested folks. I can’t even login because the page will not scroll and entering password does not work. Then the old app is shutdown.

**Developer response:** Pep Plumbing, Thank you for your feedback. We understand that not being able to log in must have been frustrating. We resolved this issue with our latest release. You are now able to use the next button inside the keyboard to move to the next field and complete your sign in. Please check the App store for the update, and try it out. Let us know if we corrected the issue for you. If you need any further assistance, please contact Rinnai Customer Care at 1-(800)-621-9419.  We are here to help!

### 5/5 — Great user experience

*2019-05-10, version 1.0*

The app is very thoughtfully laid out and intuitive.

## Frequently asked questions about Rinnai Pro

### What is Rinnai Pro used for?

Rinnai Pro is a mobile application designed for Rinnai certified dealers. It allows them to monitor Rinnai water heating system performance, access error code remedies, installation guides, and technical bulletins, facilitating remote diagnostics and maintenance.

### Is Rinnai Pro available on Android devices?

The Rinnai Pro app is currently available for iPhone, iPad, and iPod devices. Support for Android devices has not been specified in the provided information.

### How does Rinnai Pro help with repairs?

Rinnai Pro provides technicians with detailed system information through automatic alerts and remote diagnostic tools. It also offers step-by-step repair guides, aiming to shorten maintenance and repair times.

### What kind of technical information can dealers access with Rinnai Pro?

Dealers can access technical bulletins, product warranty information, product registration details, manuals, and step-by-step repair guides through the Rinnai Pro application.

### What is the user rating for Rinnai Pro?

Rinnai Pro has a user rating of 2.3 stars based on 3 ratings. This indicates a mixed to negative reception from its current user base.

### When was Rinnai Pro last updated?

The latest version of Rinnai Pro, 1.0.60, was last updated on March 31, 2020. This suggests the app has not received updates in over three years.

### What is the age rating for Rinnai Pro?

Rinnai Pro has an age rating of 4+, making it suitable for a wide range of users. This rating typically signifies content that is generally safe for children.

## Version history (last 1 release)

### 1.0.60 — 2020-03-31

Bug Fixes

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## More apps by Rinnai America Corporation

- [Rinnai Control-r 2.0™](https://appshunter.io/ios/app/rinnai-control-r-20/id1180734911)
- [Rinnai Pro 2.0](https://appshunter.io/ios/app/rinnai-pro-20/id1536483096)
- [Rinnai Central](https://appshunter.io/ios/app/rinnai-central/id6444321202)

All apps by Rinnai America Corporation: https://appshunter.io/developer/1045235922

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*