# Rinnai Pro — user reviews

> 4 indexed App Store user reviews of Rinnai Pro by Rinnai America Corporation, rated 2.33/5 from 3 ratings.

- Source: https://appshunter.io/ios/app/rinnai-pro/id1461284046/reviews
- App overview in markdown: https://appshunter.io/ios/app/rinnai-pro/id1461284046.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2

## Most critical reviews (4 lowest-rated)

### 1/5 — No email verification

*2019-10-10, version 1.0.3*

Ryan with Roth heating and plumbing. Tried to sign up while sitting with a rinnai rep. Both of us didn’t get verification emails (I tried two different emails to sign up) can’t log in until I get that email... help?

### 1/5 — Unable to login

*2019-05-20, version 1.0.1*

Roll Out needs to be better tested folks. I can’t even login because the page will not scroll and entering password does not work. Then the old app is shutdown.

**Developer response:** Pep Plumbing, Thank you for your feedback. We understand that not being able to log in must have been frustrating. We resolved this issue with our latest release. You are now able to use the next button inside the keyboard to move to the next field and complete your sign in. Please check the App store for the update, and try it out. Let us know if we corrected the issue for you. If you need any further assistance, please contact Rinnai Customer Care at 1-(800)-621-9419.  We are here to help!

### 5/5 — Cool new app from Rinnai

*2019-06-13, version 1.0.2*

I have an iPhone 6. The latest update got it working on my phone so now I can register products and check out the information I need.

### 5/5 — Great user experience

*2019-05-10, version 1.0*

The app is very thoughtfully laid out and intuitive.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*