# Rino: Safe citizens 24/7 — user reviews > 42 indexed App Store user reviews of Rino by KIMIK, INC., rated 3.99/5 from 246 ratings. - Source: https://appshunter.io/ios/app/rino-safe-citizens-247/id1342391078/reviews - App overview in markdown: https://appshunter.io/ios/app/rino-safe-citizens-247/id1342391078.md - Rating breakdown: 5★ 165 · 4★ 16 · 3★ 10 · 2★ 11 · 1★ 46 ## Newest reviews (13 of 42) ### 2/5 — Notifications won’t load the information *2019-05-18, version 1.1.3* Every time I get an emergency notification I tap on the notification and it won’t load the information on the app. ### 1/5 — Mala *2019-05-18, version 1.1.3* Esta aplicacion ni sirve, siempre que me llegan notificaciones que me dicen que alguien necesita ayuda me meto para saber donde estan y ayudarlas lo mas pronto posible, la aplicacion solo dice “intentelo mas tarde” ### 1/5 — It doesn’t work *2019-05-18, version 1.1.3* I got 5 notifications of nearby alerts and the app is not working. I cannot help anyone if the app isn’t working. I have good WiFi so I don’t see what’s the problem besides the app. ### 1/5 — Support problem *2019-05-18, version 1.1.3* I keep getting help notifications from someone but I can’t see them I tried to contact support but no one is available how am I supposed to help someone when I can’t see anything and it’s nerve racking like someone might be in real trouble yet there’s nothing I can really do about it ! ### 1/5 — Someone called for help I can’t see anything *2019-05-18, version 1.1.3* Can’t see the people in needs ### 1/5 — Not working *2019-05-18, version 1.1.3* Someone ask for help, at the moment I open the app nothing loaded, not even the map, my connection was stable and absolutely nothing loaded ### 1/5 — Doesn’t work *2019-05-18, version 1.1.3* This app is an amazing idea. But it doesn’t work. First I had to try like a thousand times to be able to make my account, then it doesn’t load to show me how many people are using it around me. I keep getting notifications about someone asking for help, BUT IT DOESN’T LOAD!! If they’re in real danger, how am I gonna be able to help? Or if a ever ask for help, how do I know someone’s gonna help me if it doesn’t work for me! Please fix this!!! ### 1/5 — Confirmation sms won’t arrive *2019-05-06, version 1.1.3* Help , I can’t get a confirmation code via sms ### 1/5 — Not Working *2019-03-10, version 1.1.3* Good idea,but not working at all..Do not rely your safety on it. ### 3/5 — App problems *2019-02-24, version 1.1.3* Keeps changing my gender to male ### 1/5 — Siempre que lo necesito nunca sirve como que se necesita😞 *2019-02-10, version 1.1.3* No funciona!! No envía las alertas a los contactos de emergencia ### 1/5 — Not sending Verification Code *2019-02-03, version 1.1.3* Been trying to sign up for this app but it hasn't let me join because it asks for the verification code which is not being sent to me ### 3/5 — Doesn’t save the right info *2019-02-01, version 1.1.3* When I try to enter my info options, it doesn’t let me put A+, when adding emergency contacts and setting the relationship to “friend”, after hitting the save contact button “friend” turns into “spoose” which is not even a word?? It doesn’t give the option to change the relationship either so if I set the status wrong accidentally the only way to fix it is by deleting the contact and trying again. Please fix this **update: when I select “cousin” it also changes to “spoose” ## Most critical reviews (10 lowest-rated) ### 1/5 — Ni siquiera puedo registrarme *2022-08-17, version 4.0.3* No se como me ayudará si ni siquiera me deja registrarme. Al final del registro me aparece el cuadro de diálogo sin mensaje alguno y con un botón que dice OK y luego me regresa al paso anterior. No pongan apps en la tienda sin que estén bien desarrolladas. ### 1/5 — Good idea, but does not work. *2020-06-18, version 2.0.5* This app is a great idea, however, it does not work properly. It would great if the app could actually let you add friends and send the audio and video recordings from both the front and back cameras to them while an alert is triggered. This would make for a great app, but the app does not seem to work at all. ### 1/5 — App doesn’t let me register *2020-03-07, version 2.0.4* App doesn’t let me verify my code by WhatsApp or phone so I can’t get past registration even though I’m entering the code they are sending me. Bad bad bad ### 1/5 — Eliminen esta aplicación del mercado *2019-05-19, version 1.1.3* Muchas personas han confiado en esta aplicación, se han bajado, en situaciones de peligro han aplastado el botón de pánico , llega una notificación a personas alrededor , pero cuando quieres asistir a alguien , la aplicación no te permite ver donde esta la persona o cómo asistir. Lastimosamente la aplicación tiene una falla técnica y ha hecho que mucha gente en situaciones de peligro no puedan ser asistidas. Ustedes son responsables de que gente no pueda acudir a socorrer a personas en peligro cuando aplastan el botón de pánico confiando en esta aplicación. Por favor sean más responsables, mejoren la aplicación o sáquenla del mercado ### 1/5 — Never works *2019-05-18, version 1.1.3* I had a lot of alerts but I wasn’t able to reply them, what’s the point on having this if it doesn’t work ? ### 1/5 — Not safe *2019-05-18, version 1.1.3* There’s someone sending many alerts and every time I try to see them it just says “try later”. Later will be too late 🙄 ### 1/5 — Mala *2019-05-18, version 1.1.3* Me están llegando alertas de alguien en peligro y no me aparece nada al abrir, ptm ### 1/5 — Login Fails *2019-05-18, version 1.1.3* I downloaded the app a while ago and when I tried to login it will always tell me to try again later. A couple minutes ago I received four emergency signals, I tried to login and it won’t let me! I tried deleting and downloading the app again but is not working. I feel very frustrated because I’m trying to login to help somebody out and I cant... ### 1/5 — Someone is asking for help and the app is crashing *2019-05-18, version 1.1.3* I have had 6 notifications that someone needs my help in the last hour but when I open my alerts to help that person I get a notification of please try again later. I don’t know what kind of emergency is this but I just hope is not a life threatening one. Please address this as soon as possible because is an app problem. ### 1/5 — Crashed while someone needed help *2019-05-18, version 1.1.3* I received a notification of someone needing help nearby, when I tried to open the app it crashed and appeared a loading symbol. I tried refreshing the app several times and it kept sending me the notification (3 times) without being able open the app properly ## Most praised reviews (10 highest-rated) ### 5/5 — LIFE SAVER! *2022-02-24, version 3.0.2* Cada vez que me siento insegura, voy sola manejando en la noche o tengo un mal vibe solo pienso en WeHelp y me tranquilizo. Sus agentes están sumamente capacitados y son bastante atentos. 100% la recomiendo! ### 5/5 — Great great idea! Feel safer already! *2022-02-24, version 3.0.2* Fácil de usar, user friendly. Siento que puede ayudar mucho a la comunidad. Me gusta bastante. ### 5/5 — Crashing *2019-05-18, version 1.1.3* App crashes at registering steps, while receiving notifications of help needed nearby! ### 5/5 — Needs new update! *2019-05-18, version 1.1.3* Wont load, and people keep asking for help! ### 5/5 — Gender *2019-02-05, version 1.1.3* I accidentally put myself as a male. And it keeps changing to male, while I change it to female. My info doesn’t save. ### 4/5 — Muy practico y útil *2019-02-01, version 1.1.3* Lo único que me falla es poner mi tipo de sangre (A+) ### 4/5 — Great idea! *2019-01-30, version 1.1.2* Excellent idea, specially for women here in Mexico. So far everything looks like it’ll be working fine. The only problem I had was that I couldn’t choose my blood type correctly. I tried choosing every type successfully, except mine (A+). I hope it can be fixed soon. ### 4/5 — Good app, still needs a little improvement *2019-01-30, version 1.1.2* It still do weird things but over all it’s good idea and good app. ### 4/5 — Problem *2019-01-29, version 1.1.2* I can’t register my number and I’m not the only one with the same problem. Can you please fix it. Thanks. ### 3/5 — Urgente *2019-05-18, version 1.1.3* Está fallando y me han estado llegando muchísimas alertas por favor ayuda --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*