# Rio Metro Ticketing — user reviews > 24 indexed App Store user reviews of Rio Metro Ticketing by SPX Technologies, rated 1.46/5 from 35 ratings. - Source: https://appshunter.io/ios/app/rio-metro-ticketing/id1064171127/reviews - App overview in markdown: https://appshunter.io/ios/app/rio-metro-ticketing/id1064171127.md - Rating breakdown: 5★ 2 · 4★ 2 · 3★ 0 · 2★ 2 · 1★ 29 ## Newest reviews (8 of 24) ### 1/5 — Schedules STILL out of date *2022-07-12, version 1.0.4* I now see that someone reported last December that the schedules in the app are out of date. Why aren’t you removing them or refreshing them in the application? This is an easy fix. It makes no sense that you can purchase a ticket in an application that includes a static and out of date schedule. I showed up in ABQ for an 8:19 am Sunday train that left at 8:04. Ended up cancelling all my plans in SF that day due to this. My rating is a reflection on the poor app quality and unwillingness for whomever is responsible for it to fix it. The train itself is fantastic and very economical. Just get your act together and make this simple fix to your app. ### 1/5 — Awful App *2022-05-29, version 1.0.4* Schedules not accurate. They’ve had a year to update. Sad. ### 1/5 — Don’t trust schedules in ap *2022-05-28, version 1.0.4* Sadly the schedule is not always updated in the app. Plus take a purchasing doesn’t work as it looks like the website it references change layouts, and you can’t change any of the options when you buy a ticket. Rio Metro please fix or remove app! ### 1/5 — cannot purchase the ticket *2022-03-08, version 1.0.4* It worked 2 months ago. Now I cannot purchase the ticket with the error saying "no campaigns available". ### 1/5 — Incorrect schedules, few time options *2022-01-16, version 1.0.4* You STILL haven’t updated the schedule on the app?! I I had come to terms with the very few, inconvenient times for the train to be running, but the dereliction in upkeeping your app is just one more bridge to cross. Truly poorly thought through… ### 1/5 — DO NOT USE!!! Schedules are not accurate *2021-12-26, version 1.0.4* I am so frustrated and disappointed! I relied on the app schedules and it is incorrect. I tried calling to request a refund only to be told that I would not receive a refund and could use the tickets another day. I never ride the rail runner which is why I ran into this problem. I asked who could fix the app schedule only to be told they have had this problem over a year and have not done anything to fix it! They get this complaint daily at least 4 to 6 times and have done nothing to fix it. ### 1/5 — Poor layout, unavailable features, crashes *2021-09-25, version 1.0.4* One of the very worst iPhone apps I’ve had the displeasure of using. Why isn’t the schedule available in the app? Why are some crucial buttons (e.g. “purchase ticket”) halfway off of my iPhone 11’s screen? Why do I have to manually enter credit card info? And why does the app crash when I try to? This app doesn’t seem to do any of the things it’s supposed to do. ### 1/5 — Train times incorrect *2021-04-19, version 1.0.4* The weekly schedule currently listed on the app is incorrect. I arrived at my train station to find that I had missed the 7:00 train. I am now running very late for work because of this. This is totally inexcusable for an app that is also used by a large number of passengers to purchase tickets. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesnt work *2024-05-31* App doesnt work. Cant login into my account, buy tickets screen doesnt show up and cant create new account. Totally dead in the water ### 1/5 — Needs to be removed from App Store *2024-04-22* horrible UI & multiple errors/dysfunctions within the app … it seems that this app is intended to reinforce the provision of on-board ticketing argues for a zero star rating … and removal from the App Store ### 1/5 — Registering *2024-03-14* This app does not let u register. And seems to be not updated on anything !!!! Please fix ### 1/5 — Unreliable *2024-03-03* Schedule is not accurate Difficulty creating account Amateurs ### 1/5 — Schedule is incorrect *2024-01-09* Train schedules are incorrect ### 1/5 — Ticketing *2023-11-03* I tried buying a ticket using the app. It confirmed the transaction and charged my credit card. But no ticket was issued. It’s time for Rio Metro to ditch this app and get one that functions correctly. ### 1/5 — SCHEDULES ARE WRONG *2023-10-15* App also looks and functions horribly ### 1/5 — Schedule not updated *2023-08-16* The schedule on the app is wrong and has been for ages. Ridiculous. Make sure you check the website. ### 1/5 — Schedules still off *2023-07-19* The tail runner itself is fantastic — clean, friendly, easy to ride and get to where I need to be. Unfortunately the schedules listed in the app are not accurate. Can someone please update them?! ### 1/5 — Schedule is still not complete *2023-05-04* The times are not correct on some of the trains and the express trains aren’t showing up at all. I do not feel very confident with this app and recommend using the website’s schedule. ## Most praised reviews (6 highest-rated) ### 5/5 — Very useful and well-designed *2016-08-28, version 1.0.1* This app is much better than I initially expected. It's clean, functional, and easy to understand. There's one thing that could be improved, though—the way schedules are displayed. If the columns were made narrower, it could display more trains more easily. Also, it would be nice if the app displayed schedules for connecting bus routes, and information about holidays and special schedules. And perhaps when setting arrival and departure stations for a new trip, it could default to the stations of the most recent trip taken? That would be convenient. Thanks for the wonderful app! ### 4/5 — Missing ticket *2017-04-24, version 1.0.3* So in using this app i have not however had any issues. The version 1.0.3 that came out on april 22, 2017 does have a flaw. Missing ticket from a pervious purchase. This was an easy fix with customer service but it should never the less be looked over by the developer. ### 4/5 — Be Careful Purchasing Tickets on this App *2016-11-22, version 1.0.2* I use this app for schedules, etc., but NOT for purchasing tickets other than day of travel. Unless this has been fixed, you can only purchase tickets day of travel. You cannot purchase a one-way or Day Pass for a future travel date. If you want to purchase a ticket for a cuture date of travel, you need to use the full internet website. When this is addressed, I'll give this app 5 stars. ### 3/5 — Date of purchase question. *2016-09-13, version 1.0.1* My schedule is infrequent on the railrunner. Unlike desktop version where dates can be chosen. If I buy a ticket the night before a desired travel date that won't work on app correct. Tickets must be purchased day/morning of yes? This should be made clear on app. Thanks ### 2/5 — App Needs Updating to Match New Schedule *2021-07-09, version 1.0.4* App Needs Updating to Match New Schedule ### 2/5 — Very basic *2020-01-15, version 1.0.4* For almost two years there were no updates to this app. The app history indicates that there was an update for bugs. There has been substantive change to the UI since the app’s release. The interface is clunky. When you purchase a ticket, there is no way to download the ticket to your mobile device. You must use the app to access the ticket. The history of purchase is not updated across devices so while my app on my Android device has the last year’s purchases, the iPad app does not. While the receipt was emailed to me, the ticket was not. So, basically, there is no offline functionality for accessing a ticket. Not good and I will return to purchasing tix online not on the app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*