# Rise of Castles: Fire and War — user reviews > 2,250 indexed App Store user reviews of Rise of Castles by LONG TECH NETWORK LIMITED, rated 4.20/5 from 19,622 ratings. - Source: https://appshunter.io/ios/app/rise-of-castles-fire-and-war/id1411917616/reviews - App overview in markdown: https://appshunter.io/ios/app/rise-of-castles-fire-and-war/id1411917616.md - Rating breakdown: 5★ 13,546 · 4★ 2,313 · 3★ 1,059 · 2★ 422 · 1★ 2,282 ## What do users think of Rise of Castles? Overall sentiment: negative **Pros** - 🌐 Engaging global community - 📚 Depth of gameplay and strategy - 🎨 Beautiful graphics - 👥 Supportive alliance system **Cons** - 💰 Heavily pay-to-win model - ⏱️ Slow progression for free players - 🔄 Repetitive grind and gameplay loop - 🔒 Lack of customer support and transparency **Commonly reported bugs** - Frequent crashes and technical issues - Incorrect or missing in-game information - Inconsistent event and feature rollouts **Most requested features** - Improved player-vs-player balance - More free-to-play progression options - Better explanation of game mechanics - Ability to migrate between states ## Newest reviews (13 of 2,250) ### 3/5 — Lots of software bugs *2026-08-04, version 26.704.1* They really should test more before they release a new version. Also it crashes almost every day at game reset, ### 4/5 — The game was very buggy until *2026-08-01, version 26.704.1* I bought a new iPad with 128 gig of memory. If you play this game with only a 64 gig iPad you will probably have problems . My game now runs smoothly. ### 3/5 — It’s okay… *2026-07-25, version 26.704.1* Game ads a don’t match game. The ads show where you get to pick a monster type character and take “ revenge” on humans, which sounded fun. But the game is just another build the kingdom type of story. ### 4/5 — Nice game *2026-06-15, version 26.602.1* All the games, the same we need different game build an update. Build an update and take a time to build. ### 3/5 — 绑定账号其他设备也没有登录入口啊 *2026-06-10, version 26.601.1* 绑定账号其他设备也没有登录入口啊 绑定账号其他设备也没有登录入口啊 绑定账号其他设备也没有登录入口啊 绑定账号其他设备也没有登录入口啊 ### 4/5 — Sign in issues *2026-05-26, version 26.502.1* Having a problem signing in all day, is there an issue. ### 1/5 — Don’t use custom service *2026-05-17, version 26.501.1* The game is good you can progress and have fun with others however the customer service team is shocking they don’t want to help. Will do anything in their power to delay and refuse to help. The ai system is also shocking and doesn’t work help ### 3/5 — Muy caro *2026-05-15, version 26.501.1* Los pobres no tienen derecho de jugar este juego ya que los precios del juego para ser competitivos con los que sí pueden gastar 💸 🤦 ### 1/5 — The game is still bugging *2026-05-10, version 26.403.2* After the last game update I still get thrown out of the game especially when I go to alliance chat Devs please fix this for IoS users ### 1/5 — Custom service ignores you *2026-05-10, version 26.403.2* Lodged a complaint many hours ago and requested contact from a developer instead of AI. They have ignored it and prevented me from posting anything more or even opening another thread. They care nothing about their players ### 3/5 — NEEDS server merge *2026-05-09, version 26.403.2* Lots of dead servers, at least the one I’m on. Needs a merge with more active one. ### 1/5 — 5 years wasted time *2026-04-14, version 26.401.1* Loved at first but became money pit. Played many years, what others are saying is true, you don’t spend, you’re left in the dust. I finally woke up and sucked up the money lost and deleted my accounts.. ### 1/5 — Same boring game *2026-04-11, version 26.401.1* It is the same that hi several others gave out with almost the same storyline. The ad for it is completely different than the play. I don’t like being misled. And game developers should really try come up with some original games. ## Most critical reviews (10 lowest-rated) ### 1/5 — Zero star - nothing like Stronghold *2026-08-04, version 26.704.1* This game is nothing like stronghold even though the ads they show were from like the old stronghold game. This is another of those games where you build things where they want you to when they want you to. There is no creativity or flexibility or strategy or fun. ### 1/5 — Game experience *2026-07-18, version 26.703.1* This is my experience with game so far has been not so great. My biggest problem with this game is the developers are constantly coming up with new heroes. This is non stop to the point that you end up with heroes that do not get maxed out to their full combat level. This is a problem because you end up with 50 heroes and you only get 5 legions😂. So when you need to change your heroes it becomes a nightmare. The hero’s in this game is like a revolving door. So take my advise and do not start playing it because it takes along time to get strong enough to have fun and you have to spend so much time in the game trying to stay up with all new heroes. The game just sucks, it could be a good game but quick money is all they care about and that is sad. ### 1/5 — System crash *2026-06-30, version 26.604.1* Go to the game and it crashes all the time ### 1/5 — No support total waist *2026-06-24, version 26.603.1* Customer service is just ai. after lots of glitches in this game be prepared to waist lots of time for nothing no real customer support got ripped off myself ### 1/5 — Lies *2026-06-19, version 26.603.1* When I started this game, they said you did not have to pay to play now they reward those that pay the most. If you’re not willing to literally spend 30, 40 $50,000 don’t play the game only those pay win. They also say they protect the rest of us from cheat codes or cheating. This is not true most of the big players use cheat codes or buy things online to give them an advantage again you gotta spend tons of money to play this game. Don’t waste your time. ### 1/5 — Adios *2026-06-17* J’ai joué des années à ce jeux et je conseille vivement à tous ceux qui hésitent à se lancer de passer leur chemin. C’est un véritable pay to win qui demande d’être connecté à des heures impossibles. Le reset du jeux est à 3h ou 4 heure du matin en fonction de l’hiver ou l’été. Un enfer avec le rythme de la vraie vie. Je peux témoigner après avoir léguer mon compte que je suis beaucoup plus libre et je n’ai plus cette impression de devoir me connecter immédiatement après mon réveil. Et c’est un gros plus pour les finances. Après de nombreux messages au service client pour leur demander de faire une modification peut être avec un système de serveur par région du monde. Rien. Par contre pour sortir skin sur skin avec un 1% de chance de les avoir ils sont là. C’est du vrai loot. Sans parler des châteaux monstre qui ne vous laissent aucune chance de gagner et vous détruisent en 1 attaque. Bref c’est comme avoir un boulot mais où il faut payer pour évoluer. Fuyez à moins que payez ne vous dérange pas. **Developer response:** Merci d’avoir pris le temps de partager votre expérience détaillée. Nous comprenons votre frustration concernant les horaires de réinitialisation et l’équilibre du jeu. Votre suggestion d’un système de serveurs régionaux est précieuse et a été transmise à notre équipe produit pour étude. Nous continuerons à travailler pour offrir une expérience plus équitable et agréable à tous les joueurs. ### 1/5 — NO CUSTOMER SERVICE *2026-06-15, version 26.602.1* Developers are not responsive, they request SS then can’t even be bothered to look at them. The reply and close out your issue without even giving you a chance to reply to them. If you chose to play this game be prepared to screen shot every aspect. Don’t hold your breath waiting for the developers to correct anything. They do not care but will take your money and do nothing to fix glitches ### 1/5 — Got a new phone and cannot retrieve my bound account. *2026-05-30, version 26.503.1* Been playing for years. Have switched phones several times. Game will only let me replay the stupid long tutorial on my new device. Honestly it may be a good thing. I’ve spent enough money on this pay 2 win black hole. And it has only been getting worse each year. ### 1/5 — The game is still bugging *2026-05-25, version 26.501.1* I have 12 gig memory . I have offloaded apps , I run in lite mode . I play on my iPad so no mobile data . You have asked me to fill out the form . When I put my player ID in I get thrown out of the game . This is so so so frustrating . My game is updated to the current version . It seems the only way I can communicate with you is through this . My game was working fine up till my second to last IoS update. There is no where on your website that allows me to communicate through. My iPad is 9th generation.i have tried your help again to fill out the form I start to type my game ID and get thrown out of the game ### 1/5 — The game is still bugging *2026-05-24, version 26.501.1* I have 11 gig memory . I have offloaded apps , I run in lite mode . I play on my iPad so no mobile data . You have asked me to fill out the form . When I put my player ID in I get thrown out of the game . This is so so so frustrating . My game is updated to the current version . It seems the only way I can communicate with you is through this . My game was working fine up till my second to last IoS update ## Most praised reviews (10 highest-rated) ### 5/5 — Honduras *2026-08-25, version 26.801.1* Guardianes 2024 ### 5/5 — Good Activity *2026-05-29, version 26.503.1* I’m liking the pace and the activity level. So far so good…. Stay tuned! ### 5/5 — Deleted accounts *2026-05-23, version 26.501.1* I deleted few of my game accounts but castles are still there. Will they be deleted after that and when or will they stay even the accounts have been deleted? No information about that. ### 5/5 — Five Stars…but *2026-05-08, version 26.403.2* I really enjoy this strategy game because you can keep moving at your own pace without having to wait a long time. The one knock on it is that any of the promotional packages or items that help you advance are only available through Apple Pay or whatever device you’re on, there are no ads to get items to help you advance. On the one hand that’s refreshing but you have to curb your enthusiasm. Otherwise you’ll have a Credit card Bill that starts increasing quickly. Graphics are very good. I like that I can expand my kingdom and recall troops that are killed in battle. It’s a well-thought-out game. ### 5/5 — I am in your closet *2026-04-12, version 26.401.1* If you don’t rate this 5star I will come for you it’s so fun and addictive ### 5/5 — افضل لعبه *2026-04-08, version 26.401.1* استمتاع بوقتك ### 5/5 — Fun *2026-04-05, version 26.401.1* I find it fun to play ### 5/5 — Update in game *2026-03-13, version 26.301.1* it's a awesome game and i like it but my main problem is that i hate updating inside game every single day because i can't download it , now more than one month that i can't enjoy the game events because my game not downloading them inside game plz remove it and just update in app store plz fix this best regards. ### 5/5 — Help with the game please! *2026-02-23, version 26.202.1* I cannot Log in since early morning (Almost 7pm now). Help! ### 5/5 — Best Game! *2026-02-20, version 26.202.1* The best game if you like age of empires then this is for you! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*