# RISE Remote Service — Support across service levels

> Support across service levels (iPhone/iPad app by rise technologies GmbH.)

- Source: https://appshunter.io/ios/app/rise-remote-service/id1624135742 (this page in markdown: same URL + `.md`)
- Developer: [rise technologies GmbH](https://appshunter.io/developer/1155604834)
- Category: Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 15.0 · 67 MB
- Languages: American English
- Released: 2022-05-27
- Data updated: 2026-08-04
- User reviews in markdown: https://appshunter.io/ios/app/rise-remote-service/id1624135742/reviews.md

## What is RISE Remote Service?

With RISE, you can take your remote service in mechanical and plant engineering to the next level. Because there is much more behind it than just a software solution for providing occasional remote support. RISE digitizes the entire service process between all stakeholders involved. 

Whether end customers, dealers or service partners - with RISE Remote Service, you can offer fast and effective support for technical problems and facilitate escalation across multiple service levels - without waiting times, without media disruption and without any loss of quality. This makes global collaboration and remote support even faster and more efficient within your entire service organization. 


The most important functions at a glance:

- RISE provides an overview of your complete asset base. This gives your service technicians, service partners and customers easy access to your machines.
- RISE maps your organizational structure and thus links all stakeholders involved even more quickly and easily.
- All those involved can access a complete history of the service cases processed to date in order to solve technical problems even faster
- Contacting the help desk has never been easier. Thanks to the automatic transfer of asset data, the right employee can start providing support immediately.
- Customers and operators receive effective support via interactive chat. Write messages and


## Version history (last 5 releases)

### 6.2.0 — 2026-07-29

We have fixed bugs and worked on stability.

### 6.1.1 — 2026-07-22

We have fixed bugs and worked on stability.

### 6.1.0 — 2026-07-07

We have fixed bugs and worked on stability.

### 6.0.5 — 2026-07-01

We have fixed bugs and worked on stability.

### 6.0.0 — 2026-06-24

We have fixed bugs and worked on stability.

## More apps by rise technologies GmbH

- [RISE](https://appshunter.io/ios/app/rise/id1157109701)

All apps by rise technologies GmbH: https://appshunter.io/developer/1155604834

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-04.*