# Rise Rewards — user reviews > 53 indexed App Store user reviews of Rise Rewards by Rise Franchising LLC, rated 4.62/5 from 934 ratings. - Source: https://appshunter.io/ios/app/rise-rewards/id1608865684/reviews - App overview in markdown: https://appshunter.io/ios/app/rise-rewards/id1608865684.md - Rating breakdown: 5★ 719 · 4★ 55 · 3★ 18 · 2★ 20 · 1★ 40 ## What do users think of Rise Rewards? Overall sentiment: mixed **Pros** - 🔥 Excellent food quality - 👍 Friendly and attentive staff - 🎁 Good rewards program - ⚡ Fast and efficient service **Cons** - 🐛 Buggy and unreliable app - 🤔 Inconsistent rewards redemption - 😤 Frustrating ordering experience - 🤯 Missing/incorrect order items **Commonly reported bugs** - App crashes and freezes frequently - Rewards points disappearing or not applying - Ordering process glitches and errors - Incompatibility issues with certain devices **Most requested features** - Improve rewards system usability - Enhance app stability and reliability - Provide better order customization options - Offer more transparent order tracking ## Newest reviews (12 of 53) ### 3/5 — Decent just need tweaks *2026-02-24, version 1.0.5* need some seasonings or sauce for flavor love the crispness ### 4/5 — Decent App *2025-07-19, version 1.0.3* I really like the photos next to the menu items. Could be better with more of a breakdown on the rewards program—it took awhile for me to understand that you have to apply the points to items before you checkout. ### 5/5 — Suechew *2025-06-19, version 1.0.3* Everyone was amazing !!! Good food !! Will definitely be back again an agsin ### 5/5 — Fisrt time *2025-06-04, version 1.0.3* Great food ### 5/5 — Rise Southern Biscuits *2025-06-01, version 1.0.3* Great breakfast chicken biscuits ### 5/5 — Rise Rocks *2025-05-13, version 1.0.3* I love Rise. I love rewards. Free Rise biscuits for the win!! ### 5/5 — Awesome made to order sandwiches!! *2025-04-24, version 1.0.2* I’m on a high protein diet so this place is right on target!! ### 5/5 — Orlando location *2025-03-05, version 1.0.2* Nice service . App is easy to navigate ### 5/5 — Excellent *2025-03-01, version 1.0.2* Free food for signing up ### 5/5 — oh my wowwww *2025-01-27, version 1.0.2* i’m glazing for free food ### 2/5 — Not rewarding *2025-01-19, version 1.0.2* Lots of bugs. Freezes often Hard to use reward points I have 2 offers but can only use one I have 171 points but can’t use them ### 5/5 — Apple Fritter *2024-12-16, version 1.0.2* Love this place! Apple Fritter is so good!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — App sucks, ruins experience *2026-03-16, version 1.0.5* Downloaded this app for nothing, spent over 20 minutes just registering for their rewards and trying to log in, just to give up and order in person when I got there. Had a very long wait time for the food. Overall, wouldn’t recommend this app or their food to anyone ### 1/5 — Frustrating app *2026-01-03, version 1.0.5* Great biscuits but app is very difficult to use and inconsistent in placing order and redeeming rewards ### 1/5 — Doesn’t Work and stole my rewards *2025-11-09, version 1.0.4* App won’t load and when I went to order in safari instead, my rewards I had just redeemed were gone. No rewards but points missing. ### 1/5 — App problems *2025-09-02, version 1.0.4* I can’t use the app to order and the staff says they have always had problems with it too. ### 1/5 — Horrible App *2025-08-21, version 1.0.4* I love Rise biscuits and the people working there are genuinely awesome. What frustrates me is the app. Every time I try to order, I am prompted to provide a texted code which never comes through. Because of that, I no longer rack up reward points. After speaking with Rise, there are others who have the same difficulty. I really hope that they can fix this issue so that I can once again reap the benefits of being a regular customer. ### 1/5 — App not working on iPhone. *2025-06-01, version 1.0.3* Says something went wrong.- Reload. When you press reload it repeats reload screen over and over again. Very frustrating! Not the first time. Great food but app is inconsistent. Please get it fixed! ### 1/5 — Missing items *2025-05-03, version 1.0.2* I continue to pickup my order and later discover items are missing. Disappointed and no longer trust the Avery place location ### 1/5 — Frustrating *2025-02-04, version 1.0.2* App does not allow you to apply Reward points at checkout ### 1/5 — Captcha error *2024-09-19, version 1.0.2* Literally just downloaded the app today so I know it’s the current version, but when I go to order or view the menu and find a location, it says I need to upgrade my browser to support captcha before I can pick a location. This is your app, I am not logging in through a browser. ### 1/5 — Rewards don't work *2024-09-04, version 1.0.2* I have rewards in my account for a free biscuit, but when I go to check out, there's no way to redeem the rewards. Happy birthday to me 😔 ## Most praised reviews (10 highest-rated) ### 5/5 — Great and yummy *2026-05-13, version 1.0.5* Super easy to use ### 5/5 — Veggie Friendly *2026-03-27, version 1.0.5* No Cash restaurant,No traditional sides ### 5/5 — BEST BISCUITS SAN DIEGO *2026-03-24, version 1.0.5* I’m a Regular Customer Now, great Southern Buttermilk Biscuits. Love the sandwich, great flavors. Get a 3 pack of cheddar biscuits and make your own sandwich at home. They freeze and thaw perfectly. ### 5/5 — Deliciousness *2026-03-05, version 1.0.5* Fried green tomato sandwich was the cat’s pajamas!!!! The staff was so awesome as usual, and I highly recommend!! ### 5/5 — Never a bad experience *2026-02-09, version 1.0.5* Food is always hot and ready on time when pre ordered. Staff is always welcoming and attentive. ### 5/5 — The flavor will rise up high *2025-10-21, version 1.0.4* The most scrumptious execution of tender morsels combined to exemplify taste bud bliss. ### 5/5 — Food and Customer Service Excellent *2025-08-16, version 1.0.4* Best Biscuit Sandwiches in Town hands down!!🔥 ### 5/5 — Love it *2025-08-13, version 1.0.4* Been here now a few times I’m the only issue I personally have of course is the ordering system. But the staff is very nice to always assist and help. ### 5/5 — Sensation *2025-08-11, version 1.0.4* The food is exceptional quality. Everything that I’ve tried was delicious and the staff are very pleasant and courteous. ### 5/5 — Good rewards with free food *2025-07-20, version 1.0.3* Got a free sandwich --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*