# Riser: Small Business CRM — user reviews > 79 indexed App Store user reviews of Riser by Tutorwyse.com, Inc., rated 4.38/5 from 149 ratings. - Source: https://appshunter.io/ios/app/riser-small-business-crm/id1484656561/reviews - App overview in markdown: https://appshunter.io/ios/app/riser-small-business-crm/id1484656561.md - Rating breakdown: 5★ 117 · 4★ 8 · 3★ 3 · 2★ 5 · 1★ 16 ## What do users think of Riser? Overall sentiment: mixed **Pros** - 👍 Easy to use and intuitive interface - 💼 Great for small business management - 📞 Affordable toll-free number service - 📧 All-in-one CRM with invoicing and texting - ⚡ Quick setup process - 🎯 Effective lead and customer tracking - 📱 Separates business and personal calls - 💬 Professional auto-attendant features - 🤝 Helpful customer support and concierge - 📊 Task management and appointment features - 💰 Cost-effective compared to competitors **Cons** - ⚠️ Fake and unvetted leads - 💳 Unauthorized charges and billing issues - 🚫 Account bans without clear explanation - 📵 Poor customer service responsiveness - 🔐 Unauthorized account preference changes - 📧 Excessive spam notifications and emails - ❌ Low-quality lead generation - 🔄 Deceptive free tier requirements - 😤 Hostile customer support interactions **Commonly reported bugs** - App stops working after phone updates - Notification and reminder system limitations - Service suspension for inactivity - Inconsistent lead quality and accuracy - Contact information errors in leads **Most requested features** - Desktop version for call data management - Increased reminder limits in free version - Contact sync functionality - Desktop dialing capability - Enhanced user interface learning resources ## Newest reviews (13 of 79) ### 5/5 — Swift *2022-11-02, version 1.180* Good app. ### 5/5 — Excellent *2022-11-02, version 1.180* Grateful heart Riser: Small Business CRM. ### 5/5 — Rate *2022-11-02, version 1.180* I love it. ### 5/5 — Nice *2022-10-28, version 1.180* Nice job. ### 5/5 — 5 Super Star Service *2022-05-30, version 1.177* This phone provider does a fantastic job! ### 5/5 — Great app *2022-05-27, version 1.177* Lovely app ### 5/5 — Mind blowing *2022-04-20, version 1.175* experience is good. easy app to use. though the reminder or notification has a limit in free version. which is low thought of goong for a paid version but its too early to decide. if in case the reminders limit can be increased so that all the team mates have a hands on thr app functions. ### 5/5 — Amazing *2022-04-18, version 1.175* Awesome app to manage calls, Now seeking desktop version to download the calls data on PC ### 5/5 — easy to use *2022-04-11, version 1.175* Solopreneurs rejoice! This makes contacting missed calls and organizing potential customers in a simple way for a self-employed person. ### 5/5 — Awesome *2022-04-10, version 1.175* Business is very smooth now. Before used to follow up by typing number on laptop software and updating. Now all done in app at ease....wish there was contact sync.. Excellent app ### 5/5 — Nice app *2022-04-07, version 1.175* Installed the app yesterday and I am already a big fan. I cant believe how easy it is to get a business number on my personal device. Now i dont need to worry about intermiggling personal and business calls ### 5/5 — Best app *2022-04-07, version 1.175* Best app to manage customer feedback and review their requests easily. Quotes can also be shared easily with process automation. ### 5/5 — Excellent app *2022-04-05, version 1.174* Very efficient. But I don't find it easy understanding how to use it. Make it easy to learn the features. ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam *2025-03-06, version 1.187* Complete scam-fake customers ### 1/5 — Scam *2023-09-20, version 1.186* Do not use this app. They will just change your account preference to marketing for no reason and then not respond when you never authorized a change. ### 1/5 — SCAM AND FAKE REVIEWS *2023-07-31, version 1.185* It’s a scam Read all the reviews are fake or paid for ### 1/5 — Only fake leads *2022-11-10, version 1.180* Unfortunately I have had a horrible experience with this app. All the leads are fake. Got to the point that one lead happened to be a coworker that had not requested any service. I tried to get my money back with no response from customer service ### 1/5 — Leads are not vetted. *2022-10-01, version 1.180* The leads are not vetted. Just tried out their service and the lead had no idea how her contact info was given out. She has no need for a wedding photographer as her venue has provided one. As a wedding photographer this came across poorly on my part for contacting someone who never asked to be contacted. ### 1/5 — Useless leads and mediocre business practices *2022-04-12, version 1.175* I’ve been getting spammed with texts, notifications and emails consistently for low quality photography leads that have not been to any work, in fact one of them even had the wrong contact information. I wrote to their customer service and they said they wouldn’t stop sending me emails and then literally the next morning I get emails and texts from them. I am sick of this service and if I don’t get any paperwork from them soon I’m deleting my account. ### 1/5 — Feeling Sad *2022-04-08, version 1.175* You guys keep banning my account and you keep using spam and scam as an excuse and I didn’t even do anything related to that. You have my card information with you just don’t steal my money!!! ### 1/5 — Spam *2022-03-18, version 1.173* It’s a spam. They send fake leads and charge for them. They also charge your credit card even if you don’t purchase anything, just because they have it on file. Don’t provide your credit card information to them! ### 1/5 — Scam App - You will not be believe what they did! *2021-12-11, version 1.157* I’ve been working in my industry for well over 15 years and have become respected in my field doing much freelance work. Riser was an abusive app that takes money for fake “leads” it takes advantage of freelancers and after YOU (the job seeker) pay THEM they are obligated to give you a real lead. When you recieve a bad lead (they are all bad/fake) they are supposed to refund you per their own rules. I got so many bad job leads from RISER I’m convinced that none of them are real. Their “tech” support, who is probably some guy in his bedroom was absolutely HOSTILE, in a way that should have this app banned when I reported the false leads I had. When I reported the false leads and scams on Riser in a calm and professional manner - the next day I I open the app and my Riser screen says that I had been “banned” from the app. Riser is an absolute scam and Apple Store should remove these scam artists IMMEDIATELY. I was very professional dealing with them and they were like the mafia trying to wack people who got “out of line” - I hope Riser is SHUT DOWN so people who are much more vulnerable are not hurt by them especially when jobs are needed and people need work. ### 1/5 — DO NOT DOWNLOAD *2021-08-16, version 1.142* This app charged my credit card $7 before I even signed up! ## Most praised reviews (10 highest-rated) ### 5/5 — Lovely *2025-01-17* Easy to use without stress. ### 5/5 — Awesome *2024-04-01, version 1.186* Good to use ### 5/5 — Great business for small companies *2023-08-15, version 1.185* Hi everyone! I have a small business and needed a new phone toll free service and this app called Riser is the perfect solution for all your phone and invoice needs. You get unlimited calling and unlimited texts as well. So far, my profile was also easy to set up and I’m all set! Thank you Riser! ### 5/5 — Good *2023-08-04, version 1.185* Gd ### 5/5 — Riser phone app is the best so far *2023-06-16, version 1.185* I’ve never been having any issues since I’ve been using riser phone 🥰🥰🥰 ### 5/5 — Best virtual number phone app *2023-01-25, version 1.180* It’s the best compareds to others I have used ### 5/5 — Great app *2022-11-18, version 1.180* I love this app because it's great for project management and client communication. ### 5/5 — Change the way I do business *2022-11-17, version 1.180* Top notch software.. ### 5/5 — Direct *2022-11-17, version 1.180* I live by this app.. ### 5/5 — It is a good app *2022-11-06, version 1.180* Works well for me, thanks! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*