# Ritchie Bros. — user reviews > 171 indexed App Store user reviews of Ritchie Bros. by Ritchie Bros., rated 4.80/5 from 17,618 ratings. - Source: https://appshunter.io/ios/app/ritchie-bros/id1068567213/reviews - App overview in markdown: https://appshunter.io/ios/app/ritchie-bros/id1068567213.md - Rating breakdown: 5★ 15,909 · 4★ 1,026 · 3★ 357 · 2★ 106 · 1★ 220 ## What do users think of Ritchie Bros.? Overall sentiment: negative **Pros** - 👍 Great service and excellent quality of vehicles - 🚀 Fantastic and easy-to-use app - 🚀 Efficient bidding process - 🚀 Convenient to use on the go **Cons** - 🐛 Constant crashes and technical issues - 🐛 App not saving user information - 🐛 Unreliable connection during live bidding - 🔍 Difficult to navigate and search - 🔍 Removed useful features like category filters - 🔍 Confusing layout and user interface **Commonly reported bugs** - Login issues after updates - Watchlist items not syncing or disappearing - Inability to delete watched items - Images not loading or displaying properly **Most requested features** - Live feature for auctions - Option to delete watched items after bidding - Ability to search by serial number - Auction results available in the app - Easier way to manage watchlist - Restore old app layout and features ## Newest reviews (11 of 171) ### 2/5 — Latest update sucks *2026-08-27, version 6.0.7422* Not loving the latest update,can’t sort equipment by year old to new anymore.Also when you narrow down to certain manufacturers you still have to sort through all different models from all manufactures in that industry. ### 3/5 — My list cleanup *2026-07-16, version 5.0.7253* Search function is tough to use. The “my list” should be able to select multiple and delete them all. ### 4/5 — Mise a jour *2026-07-08, version 5.0.7250* Rendu difficile de chercher par catégorie ### 3/5 — Difficult to find gear in locations *2026-06-22, version 5.0.7247* Unable to select multiple gear in single search ### 4/5 — More search options *2026-05-13, version 5.0.7247* Need to be able to select multiple categories to view at once from each sale. Example- excavators, attachments and consumer items. Instead of having to go back to the main page and start over to view each category individually. ### 3/5 — Can’t search *2026-05-11, version 5.0.7247* So many limitations in this app. Terrible for tracking bids and competing in bids. Can list multiple types of things like trucks and lawn mowers as an example. Only 1 at a time which is horrible … same type of problem in other filters …. ### 4/5 — App is ok, better than most equipment auction apps *2026-02-03, version 5.0.7238* App is ok. If you’re bidding on multiple items you probably want to be on desktop. Wish there was a way to filter watch list. ### 2/5 — This used to be a much better app *2025-12-21, version 5.0.7231* This app used to be good and now they have changed many of the search functions and it’s not nearly as useful to look stuff up. ### 3/5 — Yep *2025-10-15, version 5.0.7220* How does the app not have something as simple as being able to copy the VIN number from the listing? ### 3/5 — RB App *2025-10-08, version 5.0.7213* Hard to navigate through items ones interested in the different categories,make more visible to select instead of scrolling through everything. ### 1/5 — Can’t log onto the auction *2025-09-25, version 5.0.7213* Been four hours with customer assistance and they can’t get me on the auction. I’ve been these guys for two years buy a lot of stuff, but I can’t get on the auction and they can’t figure it out. They need to get them tech-support in order right now. It’s not working. ## Most critical reviews (10 lowest-rated) ### 1/5 — New update *2026-08-27, version 6.0.7422* What a shame it’s not user friendly at all ### 1/5 — New update is terrible *2026-08-23, version 6.0.7422* New update is terrible, not sure what they were going for . Terrible interface, annoying to use. ### 1/5 — Rating *2026-08-10, version 5.0.7254* Your fees increased AGAIN !!!!!!!! ### 1/5 — Terrible compared to the old app *2026-05-13, version 5.0.7247* The new filter feature is horrible. Way better when it was the top Slide bar for the different categories ### 1/5 — Missing Info *2026-04-03, version 5.0.7244* When scrolling through the ads, I feel the price should be visible and the “watching” selection accessible. ### 1/5 — App sucks *2026-03-11, version 5.0.7238* Could be easier to use. You have to start over and over when you need to search. Re do location, search, and bidding. ### 1/5 — Not good computer *2026-02-18, version 5.0.7238* Not good on computer why ### 1/5 — need help *2026-01-20, version 5.0.7231* iphone can't open this app. says there are too many redirects . pop up says it is Not a Secure connection. so much for the mobile app ### 1/5 — Sad *2026-01-04, version 5.0.7231* App sucks ### 1/5 — App needs work *2025-10-16, version 5.0.7220* Can’t zoom in on pictures so you are stuck with tiny auction photos. ## Most praised reviews (10 highest-rated) ### 5/5 — Owner *2026-07-07, version 5.0.7250* Leaders in the industry!!! Keep up the awesome work ### 5/5 — Yea good *2026-06-25, version 5.0.7247* I like it ### 5/5 — Pretty easy setup *2026-05-26, version 5.0.7247* The only thing I don’t like is I couldn’t create an account from app, but I went to browser and it was simple enough. Other than that was super easy setup to create account and get started bidding. ### 5/5 — Great *2026-05-17, version 5.0.7247* ILY ### 5/5 — José *2026-04-04, version 5.0.7244* 👍🏼 ### 5/5 — Richie bros *2026-03-24, version 5.0.7243* Leave as is it’s working don’t change anything ### 5/5 — The best service *2026-02-12, version 5.0.7238* I've been using RitchieBros for years, their professional. Their product is Sound. And they always put on a great show. ### 5/5 — Auction review. *2025-12-18, version 5.0.7231* Don’t like how you add time after Almost closing bid. A timed bid should end when it is supposed to end. Not add 2 mins every time someone gets outbid. ### 5/5 — Easy and simple to use love the app *2025-12-16, version 5.0.7229* I wish I could delete my old saved items by selecting them, then delete altogether not individually ### 5/5 — Dj *2025-09-05, version 5.0.7213* Very thorough! Great platform --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*