# River: Buy Bitcoin — user reviews

> 277 indexed App Store user reviews of River by River Financial Inc., rated 4.90/5 from 8,705 ratings.

- Source: https://appshunter.io/ios/app/river-buy-bitcoin/id1536176542/reviews
- App overview in markdown: https://appshunter.io/ios/app/river-buy-bitcoin/id1536176542.md
- Rating breakdown: 5★ 8,126 · 4★ 359 · 3★ 67 · 2★ 16 · 1★ 137

## What do users think of River?

Overall sentiment: mixed

**Pros**

- 🚀 Easy and simple to use
- 🔒 Secure platform
- 💡 Bitcoin-only focus
- 👍 User-friendly interface
- 🚀 Smooth and seamless experience
- 👍 Excellent customer service
- 💡 Automatic withdrawals to cold storage
- 🚀 Competitive pricing and low fees

**Cons**

- 🐛 Lengthy ID verification process
- 🐛 Accounts being closed without explanation
- 🐛 Delayed fund transfers and withdrawals
- 🐛 Poor communication from the company
- 🐛 Unreliable and inconsistent service

**Commonly reported bugs**

- Verification failures with no clear reason
- Accounts being closed without notice
- Delayed fund transfers and withdrawals

**Most requested features**

- Improved tax lot tracking
- Plaid integration for budgeting apps
- Option to set custom mining fees

## Newest reviews (18 of 277)

### 5/5 — Best place I’ve found to buy Bitcoin

*2026-05-15, version 7.48.7*

Ever since I found River, it’s become my favorite place to buy Bitcoin consistently. I love the low 1% fee and that they sell Bitcoin at the current market price without extra upcharging.

Features I’d love to see: mobile check deposit and maybe a secure Visa/Mastercard-style card funded by fiat or stablecoins, with cash back in Bitcoin or stablecoins that can be swapped into Bitcoin. Then it would replace my bank account. 

Great app overall.

### 5/5 — Top tier

*2026-05-13, version 7.40.0*

Bitcoin for everyone.

### 5/5 — Best bitcoin Buying Experience

*2026-05-07, version 7.29.0*

Very clean ux; uncluttered but feature rich.  I have never regretted updating the app

### 5/5 — Great site

*2026-05-07, version 7.29.0*

Doing the recurring buy with no fees after a week is a great way to go.

### 4/5 — River is tops

*2026-05-02, version 7.12.3*

Clean UI, Bitcoin only, American support, best exchange for bitcorns

### 5/5 — Bitcoin banking

*2026-05-01, version 7.12.3*

Awesome Bitcoin banking

### 3/5 — Go back to the previous UI !!

*2026-04-26, version 7.9.0*

The previous UI was so much cleaner. The one that my phone just automatically updated to feels soulless. PLEASE. Scrolling the Bitcoin chart on the previous update was so satisfying now it feels horrible! 

Also we need a cash chart the same way we have a Bitcoin chart. To be fair, there is an “account value” chart but it grows both combined totals. So having all there (Bitcoin chart, cash chart, and account value chart) would make it feel more complete. 

I LOVE YOU RIVER

### 5/5 — Excelent !!!!

*2026-04-22, version 6.241.1*

I really really love this App !! ♥️thank you ! Easy to use

### 5/5 — Ultimate

*2026-04-18, version 6.233.1*

Recurring buys, verified holdings, security, banking, payments, it just keeps getting better and better.

### 5/5 — River is the best

*2026-04-12, version 6.216.3*

My favorite place to buy btc. Great app, good functionality, fantastic transparency

### 5/5 — Easy

*2026-03-31, version 6.186.1*

0% on recurring purchases and 3.3% on cash.

### 5/5 — River

*2026-03-25, version 6.182.1*

Best for Bitcoiners very easy to use and reasonable fees.

### 5/5 — The best bitcoin app

*2026-03-24, version 6.167.0*

If you truly are invested in bitcoin, this app use you will

### 5/5 — So nice

*2026-03-21, version 6.167.0*

Really nice

### 5/5 — The only exchange anyone needs

*2026-03-17, version 6.162.1*

Bitcoin only

### 5/5 — Excellent bitcoin app

*2026-03-16, version 6.162.1*

Very clean UI

### 5/5 — Good

*2026-03-15, version 6.157.0*

Good

### 5/5 — Small biz BTC

*2026-03-15, version 6.157.0*

I own a small service business that was only able to survive the pandemic by taking out a federal loan and with our current economy, rising inflation, doubling and tripling of operating costs, I’ve started a bitcoin treasury with River financial for the  future health of my business in mind. Very grateful to have river as a partner in this and for the use of their products.

## Most critical reviews (10 lowest-rated)

### 1/5 — Trash

*2026-04-03, version 6.193.0*

Complete trash app. Logic errors out the gate. They closed my account the second it was opened for no reason provided. Move along to somethin else

### 1/5 — Very scammy

*2026-03-31, version 6.186.1*

I submitted photos for ID Verification and they closed my account right after. This is AFTER I had already funded the account and set up a recurring buy. If you’re going to keep the option to close an account after doing ID verification don’t allow the user to put money in first. Or at least have an option right away to take money back out. Now I’m stuck waiting for support. What a scam.

### 1/5 — Avoid the clowns

*2026-03-13, version 6.157.0*

They closed my account after my $1000 cleared, refused to explain why, and then removed my money without my consent and are holding it for four weeks before I will get it back. I would advise you to look elsewhere unless you are ok with such practices.

### 1/5 — Scam

*2026-02-28, version 6.91.1*

Tried to withdraw my funds did the id verification and received an email saying they are closing my account on Saturday hence custom support is closed today so how is that possible. THEY SAY THEY HAVE OUR BITCOIN IN A COLD STORAGE WALLET THAT WE HAVE NO ACCESS TO. Now I have to wait 2 days to figure out how they are going to send me my funds

### 1/5 — SCAMMERS

*2026-02-04, version 6.12.0*

They closed my account down and took my money with no explanation do not give them
Your money!!!!

### 1/5 — Closes my account for no reason // Sold  my bitcoin without my permission at a 1 year low

*2026-02-04, version 6.12.0*

I would never advise anyone do business with River. Just as bad as the banking industry with how controlling they are with your money.  I sent money to a bitcoin wallet from my River account and that was enough to be classified as unusual activity and they decided to close my account which means immediately sell all my bitcoin without my permission and send it to my bank account in 5 days.  This literally happened on the lowest it’s been for over 14 months and by the time the money gets to my bank account bitcoin could easily recover.  I think this is extremely unfair and I think River should compensate me for the money I lost since I did nothing but use the services.  If you’re looking for a nice platform, use Strike.   Stay away from River.

### 1/5 — No user control

*2026-01-09, version 5.76.0*

Worse crypto app I have ever had experience with, they literally cancelled my bitcoin transaction that was already on blockchain, how’s that possible? I suggest no one should ever create an account with river inc, Robinhood is way better than this crab financial company.

### 1/5 — No more new customers

*2026-01-09, version 5.76.0*

I’ve never run into a real company that didn’t want new customers.  You try to sign up for an account and they they immediately cancel your account and say you are not allowed to sign up.  They try to force you contact their support to “help” you sign up.  I’ve never seen anything like this before.  I will not be doing that and more than half of people will not be willing to do this.  There are better options with better companies.  Good luck, River.

### 1/5 — Assets Stripped

*2025-11-21*

I started using the app and making a few purchases to test the exchange, like I usually do with all exchanges. However, this time was different. As I started getting comfortable with my purchases, I decided to increase my deposits and test sending my Bitcoin to my wallet. When I did, I was asked to take a photo of my ID, which I found normal, as I’ve done this with many exchanges. Almost immediately, I received a message stating my account was closed without a reason. I emailed their support and received an automated message stating they could not share specific details. I tried calling the number, but it’s not set up for communication, which I found strange for a company to provide without an actual use. I’m extremely frustrated as my funds and Bitcoin were stripped from me without reason.

**Developer response:** Can you email us to support@river.com with the subject line 'App Store Review'? Our team would be happy to take a look into this!

### 1/5 — DO NOT USE SCAM!!!!

*2025-10-27, version 4.498.1*

Stole my money after allowing me to purchase bitcoin then closed my account for no apparent reason

## Most praised reviews (10 highest-rated)

### 5/5 — ₿Itcoin only.  Best in class.

*2026-06-09, version 7.81.3*

₿Itcoin only exchange built by ₿itcoiners.

### 5/5 — Just download it

*2026-06-08, version 7.81.3*

It makes it super easy to DCA. You can literally have it set up to purchase every hour. Can’t recommend this enough to friends and family for a bitcoin purchase.

### 5/5 — Best BTC Exchange

*2026-06-07, version 7.81.3*

I love the proof of reserve, low fees and DCA features. It’s the only exchange I use!

### 5/5 — Quick. Simple. Secure.

*2026-06-05, version 7.67.0*

With River, you get multi-sig security and 3.3% on all cash, paid in Bitcoin. 

Beautiful.

### 5/5 — Very Secure

*2026-06-01, version 7.67.0*

This is probably the most secure Bitcoin platform I’ve seen. Not really a fan of Force Field 5k weekly limit on transfers. But these people are first class in the way they do business and their desire to protect their customers. I’m giving 5 stars for their security alone.

### 5/5 — BTC ONLY

*2026-05-26, version 7.62.2*

Don’t hesitate, RIVER is the best BTC wallet available.  Core principles matter. River is a Bitcoin only company.

### 5/5 — Bishop

*2026-05-25, version 7.62.2*

This is the best place in the US to buy Bitcoin!

### 5/5 — Convenient

*2026-05-21, version 7.54.7*

Very simple UI, great features, best aesthetic of any other app. No fees!

### 5/5 — Best app to buy bitcoin

*2026-05-15, version 7.48.7*

River provides all you need to conduct all your banking around bitcoin. The bitcoin native features include protections, lightning, proof of reserves, DCA, conditional orders, easy move to self custody, etc. And even if you don’t care about bitcoin at all, the interest on cash balance alone makes it probably the best HYSA on the market. River is the #1 place for buying and managing finances around bitcoin. Nothing else comes close.

### 5/5 — Top notch BTC

*2026-05-15, version 7.48.7*

Bit transactions made secure and simple

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
