# River Valley Counseling > Client portal for appointment management, telehealth, and billing for River Valley Counseling Center. (iPhone/iPad app by River Valley Counseling Center, Inc.) - Source: https://appshunter.io/ios/app/river-valley-counseling/id6740995759 (this page in markdown: same URL + `.md`) - Developer: [River Valley Counseling Center, Inc](https://appshunter.io/developer/1792445630) - Category: Medical, Health & Fitness - Price: Free - Rating: 3.60/5 from 9 App Store ratings · 5 written reviews indexed - Age rating: 12+ - Requires: iOS 15.0 · 220 MB - Languages: American English, Canadian French, Mexican Spanish - Released: 2025-01-25 - Data updated: 2026-09-05 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/river-valley-counseling/id6740995759/reviews.md ## What is River Valley Counseling? The personal portal for clients of River Valley Counseling Center (RVCC). This app allows clients to: -Manage their upcoming appointments -See appointment history -Connect to their provider via Telehealth (as applicable) -Pay bills securely -Complete necessary documentation ## Key features - Manage appointments - View appointment history - Telehealth connection - Secure bill payment - Complete documentation ## Recent user reviews (5 of 5) All indexed reviews: https://appshunter.io/ios/app/river-valley-counseling/id6740995759/reviews.md ### 3/5 — Sign in issues *2026-08-27* Like others had experienced, Issues signing in using CORRECT CREDENTIALS. Frustrating ### 4/5 — Sudden sign-in trouble, otherwise great. *2026-07-23* Having trouble for 4 weeks now trying to sign in. Biometrics just stopped working. Will not send an email to the email associated with the app to reset password even though it says it sent. And the contact App button bring me to a page that repeatedly says it can’t load. Idk what more I can do to resolve the situation but leaving this review and hoping someone sees it and can help me reset my sign in. I know the email but not the password. I always signed in with saved biometrics. This wldnt be an issue if the app actually sent the reset email. I have gotten in a cpl times but it takes about 10-15 mins of repeatedly hitting the “sign in with biometrics” and suddenly one of the times it will work. It makes me late for my appts bc I never know what’s going to happen. None of my other apps are having trouble with bio sign ins so I don’t feel it’s my phone. ### 1/5 — Can’t sign in *2026-07-09* Can’t sign in and will not give me password reset. ### 5/5 — RVC *2026-06-24* No problems….just a big turnaround for Therapist and Psychiatrist… ### 1/5 — Can’t login *2025-11-18* Apparently there’s issues with certain email domains but they don’t clarify this upon making your account so we can’t login. Now my daughter is likely going to miss her appointment and I can’t get a hold of anyone, I keep getting transferred to voicemails and no one calls back. Account recovery doesn’t work. ## Frequently asked questions about River Valley Counseling ### What can I do with River Valley Counseling? River Valley Counseling allows you to manage your upcoming appointments, view your appointment history, connect to your provider via Telehealth, pay bills securely, and complete necessary documentation. ### Is River Valley Counseling free to use? Yes, River Valley Counseling is available for free download and use. There are no in-app purchases or subscription fees associated with accessing its core features. ### What devices does River Valley Counseling support? River Valley Counseling is designed for Apple devices, including iPhone, iPad, and iPod. ### How often is River Valley Counseling updated? The latest version of River Valley Counseling is 4.18.1, and it was last updated on May 12, 2026. Updates typically include bug fixes and performance improvements. ### What is the age rating for River Valley Counseling? River Valley Counseling has an age rating of 12+, making it suitable for users aged 12 and older. ### Does River Valley Counseling have ads? No, River Valley Counseling does not contain advertisements. The app is ad-free, providing an uninterrupted user experience. ### How secure is bill payment through River Valley Counseling? The app facilitates secure bill payments, ensuring that your financial information is protected when transacting with River Valley Counseling Center. ### Can I access Telehealth services through River Valley Counseling? Yes, River Valley Counseling allows you to connect to your provider via Telehealth, as applicable, providing a convenient way to attend virtual appointments. ## Version history (last 5 releases) ### 4.26.0 — 2026-08-26 - Redesigned the login screen to now only be one page, to remove multiple steps and barriers to login and provide a more consistent experience on all platforms - Added VoiceOver support across various pages in the app, making the experience more accessible for customers using screen readers. - Added a clear error message on the login screen when clients attempt to use an expired password reset link. This provides clearer guidance and helps address issues clients have experienced when resetting their passwords. ### 4.25.0 — 2026-08-13 - Bug fixes and performance enhancements ### 4.24.0 — 2026-07-30 - Accessibility enhancements added to form elements aligning with WCAG 2.1 Level AA - Biometrics prompt was updated to be more concise ### 4.21.2 — 2026-06-19 - API backend enhancements - ADA bot enhancement supporting new AI agent - Backend enhancements added to improve activity logging ### 4.20.0 — 2026-06-03 - Expired certificates are renewed automatically on a yearly basis - Backend enhancements added to improve activity logging - Signing Treatment and Clinical Forms appear as expected - Security-related enhancements ## Apps similar to River Valley Counseling | App | Rating | Price | Category | | --- | --- | --- | --- | | [MyInsa](https://appshunter.io/ios/app/myinsa/id1630830608) | 3.8 (42) | Free | Medical | | [NCYF Portal](https://appshunter.io/ios/app/ncyf-portal/id6739003868) | — | Free | Medical | | [Connecticut Children's](https://appshunter.io/ios/app/connecticut-childrens/id1463646968) | 4.8 (1,469) | Free | Medical | | [HealthWyse Mobile Lite](https://appshunter.io/ios/app/healthwyse-mobile-lite/id1456292184) | 1.6 (13) | Free | Medical | ## Related topics [river valley counseling](https://appshunter.io/ios/topics/river-valley-counseling) · [river valley](https://appshunter.io/ios/topics/river-valley) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*