# Riverside: Record, Edit, Share — user reviews > 458 indexed App Store user reviews of Riverside by RIVERSIDEFM, INC, rated 4.70/5 from 19,890 ratings. - Source: https://appshunter.io/ios/app/riverside-record-edit-share/id1554443872/reviews - App overview in markdown: https://appshunter.io/ios/app/riverside-record-edit-share/id1554443872.md - Rating breakdown: 5★ 17,452 · 4★ 1,217 · 3★ 403 · 2★ 184 · 1★ 634 ## What do users think of Riverside? Overall sentiment: neutral **Pros** - 🚀 High-quality audio and video - 👍 Easy to use - 🚀 Convenient for remote recording - 👍 Great platform for podcasters **Cons** - 🐛 Sync issues between audio and video - 🐛 Frequent crashes and bugs - 🔋 Drains battery on mobile devices - 👎 Poor customer support - 👎 Confusing user experience on mobile app **Commonly reported bugs** - Inability to access recordings through mobile app - Inconsistent performance across devices - Unreliable upload and download of files **Most requested features** - Screen sharing option - Ability to edit recordings on mobile app - Integration with more platforms like Zoom ## Newest reviews (12 of 458) ### 3/5 — Great when it works *2026-08-19, version 4.19.3* When this app works it is a great tool. I like the functions and the AI editing etc. HOWEVER when it fails it is a NIGHTMARE. I have lost so much work. So much time. Wasted hours. The app regularly fails to upload my recordings. This NEEDS IMPROVEMENT. There should be a total back up. I have lost hours worth of podcasts with other people and you never get the same feel on a second run. And that’s if you can get them to redo!!! From this aspect I am never fully confident in the app working. I have had to use teams multiple times when people cannot get into the studio also and then the quality is never the same. For a premium paid subscription this is not on. It damages the reputation of professionalism also for the host. Riverside you need to do better. It has so much potential ### 3/5 — New mobile editor sucks *2026-08-13, version 4.19.0* Please restore the old version. New iOS app glitches and sucks. The ability to edit directly on the transcript was priceless. This new version sucks / they want to run everything through AI co-creator. ### 2/5 — It claims you can use it free and it’s a nightmare to use free. Constant up sale every step. *2026-08-11, version 4.19.0* Spotify stopped offering the ability to edit a show and now recommends Riverside, stating that it offers a free plan. Unfortunately, Riverside’s free plan is nearly impossible to use because the platform constantly promotes a short-term trial and repeatedly pushes paid upgrades. I teach podcasting, and beginners need a genuinely free option while they learn. Riverside should allow users a reasonable number of free recording and editing minutes so they can have a positive experience with the platform. Instead, the constant upselling makes the “free” plan feel misleading and frustrating. Riverside should be ashamed of this approach. ### 4/5 — Great until there’s an update *2026-08-11, version 4.18.0* This app is great most of the time. Love the magic AI tool that gives the podcast audio sound But every time an update comes out it starts glitching, & won’t you upload anything . Since yesterday’s update it’s no longer useable for me as can’t upload anything at all it just stays stuck on 0%. Please fix this ! Update - What the hell has happened to this app now? All editing tools have disappeared , completely impossible to edit uploads without going through the very protracted co creator AI chat, can’t even apply my captions properly & impossible to download any exports ??? …. Won’t be continuing my subscription with this version ### 4/5 — Riverside is fantastic *2026-07-31, version 4.17.2* Exactly why I use riverside ### 2/5 — There is no way to edit just an audio podcast. *2026-07-26, version 4.17.1* No way to fully edit just an audio podcast you have to have several things just to even use this app ### 3/5 — Instabil *2026-07-20* Leider läuft die Software, in der Bezahl-Version, oft sehr unzuverlässig. Ein Beispiel: die Tonspur wird nicht durchgehend verbessert. Der Sound ist dann oft einfach dumpf und man kann ihn nicht anpassen. ### 2/5 — Mobile Editing sucks *2026-07-14, version 4.16.2* I have been using Riverside for over a year now, and there’s been many updates to the app since I started. I can confidently say that editing clips from a recording for short form content is just as bad as it was a year ago. Nothing has changed. Editing on PC is fine, but trying to edit a magic clip on my phone feels impossible. Get Riverside for PC only. Don't waste your time with mobile ### 1/5 — Don’t Get This App! *2026-07-10, version 4.16.2* I’ve lost all my content after working 30 hours and had teams on it same thing happened. I upgraded, didn’t work, customer support is horrendous🪰they never help just say they will email you in a few days and someone less qualified and confused just takes hours to respond to you. This has happened 4 times. Not worth it. ### 1/5 — No good for long term projects (podcasts) *2026-07-09, version 4.16.2* They just discontinued music they had on their library so if you are using their materials you will be caught on not being able to continue… its absolutely crazy. I guess the app is good for time off but not if you plan to record several episodes and rely on their features ### 1/5 — Predatory Practices *2026-07-07, version 4.16.1* I had the app for a few months and then I didn’t need it anymore so I went to cancel it. Upon trying to cancel they offered me three free months. I made sure to cancel before that was up but then still got charged. When I reached out to customer service they said they had no record of me canceling. On top of that the app stopped working for me to be able to access my information or subscription. Horrible experience. ### 4/5 — Update is much better! *2026-07-04, version 4.16.1* I have been waiting for an update that takes care of a lot of issues with the glitches and I’m very happy to see that on PC the updates are amazing; I’m still waiting for a few more things to be smoothed out on the mobile app. Thanks team! ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible app *2026-08-30, version 4.19.3* I tried it but it just can’t edit a 2 minute video into a 40 or 60 second reel the worse part is the quality. Looks 720P. ### 1/5 — Doesn’t upload videos *2026-08-24, version 4.19.3* I tried many times to upload a video and it doesn’t work. I don’t know if it’s because i don’t have the subscription but if that’s the case this is a waste of an app ### 1/5 — Customer service? *2026-08-18, version 4.19.2* I’ve been trying to upgrade my account and I’m being directed to the in app support. There’s never actually been any “teammates” there to help and this is keeps going unresolved. Incredibly frustrating ### 1/5 — Upgrades made it worse *2026-08-13, version 4.19.0* Can’t edit in mobile. Clips and edits from longer videos just save as the old video. All these upgrades and somehow it’s worse ### 1/5 — Changed and removed transcript editing *2026-08-12, version 4.19.0* The new update sucks ! I used to be able to press an icon and go into transcript type editing very easily. Now w4 get to chat with a co creator according to Jared of riverside support. I will be moving away from riverside ### 1/5 — Poor support and untransparent billing. *2026-08-07, version 4.18.0* Did not receive any billing receipts and so only realized after the fact that they’ve been billing me for months. Unwilling to make any exceptions except steal my money for a service that wasn’t used. Definitely will not recommend to clients. ### 1/5 — PUT EDIT BUTTON BACK *2026-08-07, version 4.18.0* yall took away the edit button so now i cannot cut by word. please put it back on the app so i can edit on my phone!!!!!!!!!!!!!! this is BAD!!!!!! ### 1/5 — Horrible *2026-08-07, version 4.18.0* Downloaded this app to record a podcast for a school project. Recorded it and uploaded. The podcast has a transcript that was transcribed by the riverside app, but somehow there’s no audio. I couldn’t have been muted if the app created the transcript. Makes no sense. Tried to get help and they couldn’t do anything. ### 1/5 — almost unusable *2026-07-22, version 4.16.3* I use the app to upload pre-recorded reels and simply add subtitles. The entire process is filled with glitches for me. After I select the font I want, the video won’t play. If I go out of the project and come back in on the edited version, it shows the video with subtitles but not with the font I selected. Then if I try to export, the subtitles will be in the font I wanted but they only play the first few lines and the subtitles freeze while the rest of the video continues to play. ### 1/5 — Broken *2026-07-22, version 4.16.3* Not letting me trim videos without sound or video coming off. Then it gives me error if I try to export edited video ## Most praised reviews (10 highest-rated) ### 5/5 — Creative Director *2026-08-18, version 4.19.2* Great video quality and intuitive interface!! ### 5/5 — Best app for content creation ever couldn’t recommend more *2026-07-25, version 4.17.0* I use it when I need to make any type of content and use a trash mic and bad background as I know they will fix it all for me in the AI editing phase ### 5/5 — Podcast with Joe Louis *2026-07-24, version 4.17.0* Wonderful ### 5/5 — The best product I have purchased in years *2026-07-18, version 4.16.2* You need this if you make content ### 5/5 — First Time User *2026-07-17, version 4.16.2* Professional…clear audio, very good video & not complicated to use. Would highly recommend. ### 5/5 — Overcoming And Beating The Odds! *2026-07-13, version 4.16.2* Our time together on your show was truly special, I love your questions because helping people dealing with issues big or small is how we heal and reconnect with each other. Again thank you for having me, on your show God bless. ### 5/5 — Pauls review *2026-07-07, version 4.16.1* The Riverside app makes things extremely easy! I had no idea I could shoot professional videos so easily! Keep it up Riverside thank you! ### 5/5 — Great Product *2026-07-04, version 4.16.1* As advertised ### 5/5 — Interview with Vince Minniti *2026-07-01, version 4.16.0* Vince is a great friend, Twelve time Award Winning writer, director, and producer! I hope to be making many more projects together! GOD bless you brother ### 5/5 — App *2026-06-25, version 4.15.1* I can’t sign in I already paid I deleted my app so I could reboot the app’ now you want me to pay again --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*