# Rize Mobile — user reviews > 81 indexed App Store user reviews of Rize Mobile by Rize Federal Credit Union, rated 4.83/5 from 6,361 ratings. - Source: https://appshunter.io/ios/app/rize-mobile/id1135467192/reviews - App overview in markdown: https://appshunter.io/ios/app/rize-mobile/id1135467192.md - Rating breakdown: 5★ 5,256 · 4★ 285 · 3★ 79 · 2★ 24 · 1★ 115 ## What do users think of Rize Mobile? Overall sentiment: neutral **Pros** - 👍 Convenient and easy to use - 🚀 Fast and responsive - 💳 Useful features like mobile check deposit - 🔒 Secure login options **Cons** - 🐛 Frequent crashes and bugs - 🔍 Inconsistent user experience (e.g., login flow, check deposit) - ⏱️ Delayed transaction updates and availability - 🔧 Unreliable customer support **Commonly reported bugs** - Mobile check deposit not working - App freezes when using certain features - Incorrect time/date causing login issues - Notifications and alerts not working as expected **Most requested features** - Seamless Zelle integration - Improved transaction history and account management - Ability to reset password in-app - Dark mode option ## Newest reviews (12 of 81) ### 3/5 — Loan Denied *2026-08-18, version 2026.4.2.2* My fault. Need a break. ### 4/5 — Rize app *2026-08-17, version 2026.4.2.2* Needs improvement. Some options are not easily found. ### 4/5 — Needs Updates *2025-10-27, version 2025.07.03* This app was recently updated and now when you open the app you are taken to a page that asks “Sign Up” or “Log In”… which is an annoying extra step. I have the app on my phone, don’t you think I already have an account? The app should default to the login page. Just like how it used to be. ### 3/5 — App crashes when using Zelle *2025-08-06, version 2025.5.0.1* Maybe it’s my phone but the app constantly crashes when trying to use Zelle. I have accounts at another institution and do not experience this issue. ### 2/5 — Purchase history *2025-08-06, version 2025.5.0.1* So it’s been working right? However I’m starting to see an issue within the account history and it’s having a longer time counting the times I’ve made a purchase which is worrying because the amount never updates. So how am I going to check how much I have if I don’t know how much it has because of this strange delay. Please fix this! ### 5/5 — My on line banking *2025-01-15, version 2024.10* Very conveniently to my daily activities. ### 5/5 — Great bank no problems ever *2024-07-07, version 2024.1.0.1* Been with them over 10yrs. Love them! No problems, great rates. Good app ### 5/5 — El mejor y sus trabajadores muy amables *2024-07-06, version 2024.1.0.1* La de financiación súper ### 5/5 — best bank!! *2024-06-12, version 2024.1.0.1* very easy and convenient app to use for your bank, and if u have problems you can easily call and get everything sorted out ### 5/5 — I love my banking app *2024-04-29, version 2024.1.0.1* It’s awesome and easy to use ### 5/5 — Easy peezy! *2024-01-20, version 2023.10.1.4* Super simple and super convenient. Love it! ### 5/5 — Buen banco *2023-08-31, version 2023.3.0.1* Buen banco ## Most critical reviews (10 lowest-rated) ### 1/5 — App works when it wants *2026-08-17, version 2026.4.2.2* This app works when it wants to. It’s really inconvenient when I’m out trying to check my balance and it’s not working. Worst banking app so far. ### 1/5 — Hard to get into *2026-08-01, version 2026.4.2.2* I have to click on the app too many times to get in?? ### 1/5 — Stop *2026-06-26, version 2026.01.01* Stop with demanding a review ### 1/5 — Don’t open a bank account here *2026-02-11, version 2025.10.1.3* This app/bank is terrible you have a limit to send through Zelle (2k).Not only that When sending money through Zelle it takes 3 DAYS to send to the person which is annoying AND also takes a long time for Zelle money to be sent to you,other banks send it on the spot.0/10 bank don’t open a bank account unless your desperate to get one. ### 1/5 — Zelle causes app to crash *2025-08-20, version 2025.5.0.1* Zelle via app on Rize mobile, causes a crash. Rize online bankers say it’s not happening to others. But I beg to differ ### 1/5 — In app chat support blocks access to app - not a very refined user experience *2025-08-19, version 2025.5.0.1* I’m chatting through the app which I’m logged into.. makes no sense you ask for a member number.. A) you should know it already since I contacted via the app B) I can’t get to my member number because this chat screen is blocking my access to view my account info.. if you’re gonna do a web based unsecured chat from the app, it would make sense for it to open in a separate webapp based page so I can still look at my account while chatting.. (please forward these notes to the feedback or app development team::) ### 1/5 — Zelle is not same day *2023-10-24, version 2023.3.0.1* This is the only account I own that doesn’t send Zelle same day. It’s annoying. ### 1/5 — differences *2023-09-26, version 2023.3.0.1* my app does not look like that at all and zelle is nowwhere to be found ### 1/5 — Terrible *2022-12-12, version 2022.6.0.1* SCE FCU app needs some serious reconsiderations. There shouldn’t be a reason why a member should feel handicapped when using their mobile app. I have more than 5 months with mobile deposit issues and no one can fix the issues. Seems like my member worries don’t matter. ### 1/5 — To whom it may concern *2022-12-02, version 2022.6.0.1* I was not able to make a deposit using my mobile spp and right now I cannot see what I’m writing come on guys get it together Other then that no other complain thank you ## Most praised reviews (10 highest-rated) ### 5/5 — It’s great *2026-08-03, version 2026.4.2.2* Number one ### 5/5 — User friendly *2026-07-25, version 2026.4.2.2* Love the banking app. Very simple and straight forward interface to make my experience easier. ### 5/5 — Direct Deposit *2026-06-14, version 2026.01.01* I wrote out what it told me to write and it still says they couldn’t read the check. I cleaned my phone and everything and still nothing. ### 5/5 — Best bank ever *2026-05-24, version 2026.01.01* Best bank ever ### 5/5 — Love the app *2026-04-16, version 2026.01.01* I love the app... it makes my banking needs so much easier.. very convenient.. can follow all transactions instantly. ### 5/5 — Good *2026-04-05, version 2025.10.1.3* Muy buen servidio ### 5/5 — App user interface *2026-01-01, version 2025.10.1.3* App is overall very responsive and provides access to a ton of resources. I don’t remember the last time I had to come into a branch for anything. ### 5/5 — No deposits *2025-10-20, version 2025.07.03* You can’t deposit cash and if you did want to you have to go to one of their banking ### 5/5 — Loving App *2025-05-17, version 2025.2.2.3* Transactions are a breeze rise has definitely stepped up its game ### 5/5 — Five stars *2025-04-26, version 2025.2.2.3* I love this app because they can help you save money and transfer money --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*