# RM Play — user reviews > 71 indexed App Store user reviews of RM Play by Real Madrid C.F., rated 4.60/5 from 296 ratings. - Source: https://appshunter.io/ios/app/rm-play/id6446179185/reviews - App overview in markdown: https://appshunter.io/ios/app/rm-play/id6446179185.md - Rating breakdown: 5★ 252 · 4★ 18 · 3★ 5 · 2★ 7 · 1★ 14 ## What do users think of RM Play? Overall sentiment: mixed **Pros** - 📺 Rich behind-the-scenes content and documentaries - ✨ Great graphics and user interface design - 📱 Easy to navigate and use - 🎬 Good highlight compilation videos - 🌍 Comprehensive Real Madrid coverage - 💎 Valuable premium membership content **Cons** - 🐛 Constant and frequent logout issues - 🔐 Cumbersome login process and authentication problems - 🌐 Poor multilingual support and language settings - 📺 Live match coverage shows fans instead of gameplay - 💰 Misleading premium membership features and pricing - ⚠️ App crashes and content loading failures - 🔄 Session expiration every 15-50 minutes - 🌍 Geo-blocking and regional access restrictions - 🎙️ Spanish-only commentary without English options **Commonly reported bugs** - Login redirects to Real Madrid website instead of app - Automatic logout during content playback - Session expires unexpectedly every 15-50 minutes - App forces logout when tapping notifications - Birthday field not accepting input for account creation - Language settings not persisting (switches from Spanish to English) - RMTV showing 'no content available' error - App crashes during live events (e.g., player presentations) - Content fails to load after premium login - Sign-in redirects to Google page instead of app login - App logs out when opening after notification tap **Most requested features** - English subtitles and multilingual support for all content - Login memory/persistent session to avoid repeated logins - Live match gameplay viewing instead of fan-focused camera - Real Madrid TV schedule showing upcoming broadcasts - Spoiler protection option to hide match results - Support for more languages including Arabic and French - Inclusion of match replays where Real Madrid lost - Better regional/geo-blocking support for international users ## Newest reviews (13 of 71) ### 2/5 — No permite hacer login *2025-09-19, version 1.19.2* La aplicación es bastante mala, no permite hacer login y cuando lo permite se desloguea cada 15 minutos, es una lástima que el desarrollo de esta app no está a la altura del club ### 2/5 — Unfortunately poor *2025-05-06* As a Madridista I would love to like this app, but I have to log in every single time I use it which is absolutely infuriating. You get a notification about new content, tap it, start watching a few seconds and then the app prompts you to log in and loses your context. Maddeningly buggy. ### 3/5 — It pretty good *2025-04-13, version 1.72.2* It is good for highlights but not for the live matches because you can only see the fans and the commentary is in Spanish and I don’t understand it but apart from that is is pretty good ### 4/5 — Can you watch live broadcasts *2025-03-16* Idk if you can warch live broadcasts, because i haven’t tried, but the highlights that they add are pretty good. ### 2/5 — Opciones de idioma *2025-01-12, version 1.15.0* La opción de ver RMTV en español a dejado de funcionar. Vivo en US y constantemente el audio pasa a inglés. Mis ajustes dicen ESPAÑOL pero la app hace lo que quiere. FRUSTRANTE. Pese a entender el contenido en inglés PREFIERO VER RM EN ESPAÑOL. Por favor! Que alguien corrija eso. ### 3/5 — Where’s the actual gameplay? *2024-11-27, version 1.13.4* Instead of showing us people talking about the match. Maybe show us the actual live game play. 🤷‍♂️. ### 3/5 — Opinión *2024-11-13, version 1.13.4* Yo opino que en lo que deberían mejorar es en lo siguiente no repetir tanto el mismo partido ponlo algunas veces pero dale opurtunidad a otros partidos también de distintos años y además de eso quisiera que incrementaras partidos de derrota del Real Madrid que hallamos perdido porque lo hallamos perdido no significa que no podamos verlo y analizarlo para nuestra conveniencia y para saber que mejorará incluya en su programación retransmisiones de partidos en los que el Real Madrid no haya salido victorioso. Esto podría ofrecer a los aficionados una perspectiva más completa y educativa, mostrando momentos difíciles que también forman parte del recorrido del equipo y pueden ser motivo de análisis y aprendizaje. ### 4/5 — Dark mode icon for IOS18 *2024-10-15* Please change the icon & make it supportable for IOS18 ‘dark mode icon’ feature (Almost all apps have done this) Suggestion: You should change the icon entirely, get rid of the Blue in the icon & make one light mode(white) and another dark mode (black) Hala Madrid 🤍 ### 2/5 — Keeps Logging out *2024-08-11, version 1.12.2* The content is good but every 30~50mins it logs out. Happens all the time ### 2/5 — Why can’t I watch live games *2024-08-04* I pay 50 dollars a year to be a madridista premium and now your telling me i need to pay 15 dollars a month to watch there games live on espn.then what’s the point of em play to listen to Spanish commentators during games ### 2/5 — Lack of Multilingual Support Limits Access for Global Fans *2024-07-31* Unfortunately, it appears that the app developers and media management for Real Madrid interviews and entertainment shows are not fully aware that the number of non-Spanish-speaking fans may exceed local Spanish supporters. Many videos and press conference interviews posted in the app or on other sites lack English voiceovers or even subtitles. I believe it wouldn't require significant resources to provide subtitles for fans worldwide who want to stay updated on their club's news. In my opinion, subtitles should be available in other languages such as Arabic, French and more. ### 4/5 — Love it *2024-07-17* Love the app, as an American Madridsta, it would be a nice option to have subtitles in English. Other than that I love the ton of content you get for getting the premium membership. Great value! ### 4/5 — Logging me out *2024-07-16* Good app but it always logs me out I’m trying to watch the mbappe presentation and it logged me out out of no where please fix this ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t bother *2026-08-01, version 11.1.1* Horrible service ### 1/5 — Buggy *2026-03-14* The can’t login by itself. It forces itself to go to the Real Madrid website and then it remains in the browser version rather than the app itself ### 1/5 — Constant Logouts *2025-08-20* I am constantly being logged out, either my session is expired or the app logs me out on its own. The log in process is cumbersome as well. Add login memory like every other app out there so I dont have to constantly login and re-authorize my login account! ### 1/5 — Aplicación basura de el mejor club del mundo. *2025-08-12, version 1.19.1* No deja ni registrar. Una pena la verdad ### 1/5 — Estafa *2025-07-10, version 1.18.3* Compré la membresía de Madridista Premium porque supuestamente podías “ver” todos los partidos de la temporada mas no es así. En realidad solo “escuchas” los partidos narrados por comentaristas. Publicidad engañosa de la señora que me la vendió, me siento estafado, no pagaría ni recomendaría pagar por la aplicación solo para escuchar los partidos. Si pudiera le daría 0 estrellas. ### 1/5 — Un escándalo! *2025-01-19* ¿Por qué se elimina el stream en español en Alemania? Me parece una falta de respeto que el Real Madrid decida lo que puedo ver y en qué idioma. ### 1/5 — Will not load *2024-07-19* Nothing is loading after signing into premium to watch tv. ### 1/5 — Garbage *2024-07-16* Your app is trash it kicked me out in the middle of mbappe a presentation and it won’t let me back in ### 1/5 — App does not work *2023-07-27* App says something went wrong everytime i log in **Developer response:** Hey there, Sorry to hear that you're having trouble logging in. Feel free to shoot us an email at product@realmadrid.es, and we'll be right there to help you out! ### 2/5 — Very little for English speaking fans *2026-06-08* If your gonna market full access to RM play as a benefit for having a platinum tier BUT have basically no English language support not even subtitles! Come on do better! ## Most praised reviews (10 highest-rated) ### 5/5 — Hala Madrid y nada más! *2025-07-18* Madridistas no pueden ser de izquierda, deben ser hombres y mujeres de familia. Ah y no escuchar tonterías de “youtubers” 😂. ### 5/5 — !! *2025-05-11* HALA MADRID 🤍 ### 5/5 — Best Club Of All Time *2024-10-25* This app is perfect. It contains so many behind the scenes videos. ### 5/5 — Wonderful app *2024-08-18, version 1.12.2* This app is great, I have been trying to find a app where I can watch Real Madrid games.And this here is one of the greatest things I’ve ever had.Great graphics great everything, ¡HALA MADRID! ### 5/5 — Best App *2024-08-09, version 1.12.2* Good ### 5/5 — Having problems with login *2024-08-06* Every time i try to log in it says “Something went wrong” no matter how many times i try. Tries reinstalling too. Nothing works. ### 5/5 — 谁来教我注册 *2024-07-17* 有没有大佬来教我登陆的年月日怎么搞 ### 5/5 — 爽 *2024-07-12* 爽！值得入手！！！！！！！！！！！！！！！！！！！！！！！ ### 5/5 — White heart *2024-05-04* El corazón palpita cada minuto que juega mi Madrid!!!!!! Campeones, Hala Madrid!!!!!! ### 5/5 — 我 *2024-02-23* 没人评论吗 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*