# Robeks — user reviews > 176 indexed App Store user reviews of Robeks by Robeks Corporation, rated 4.87/5 from 12,542 ratings. - Source: https://appshunter.io/ios/app/robeks/id1316572659/reviews - App overview in markdown: https://appshunter.io/ios/app/robeks/id1316572659.md - Rating breakdown: 5★ 10,881 · 4★ 521 · 3★ 129 · 2★ 55 · 1★ 139 ## What do users think of Robeks? Overall sentiment: positive **Pros** - 👍 Convenient mobile ordering - 🚀 Quick pickup - 💡 Customizable smoothies - 👍 Friendly and helpful staff - 🚀 Efficient app experience - 👍 Delicious and fresh products - 💡 Variety of menu options - 👍 Rewards program **Cons** - 🐛 Issues with payment processing and saved cards - 🐛 Inconsistent customer service experiences - 🐛 App crashes and login problems - 🐛 Inability to use in-app credit/gift cards **Commonly reported bugs** - Saved payment methods not working across locations - App logging users out frequently - Issues redeeming rewards and gift cards **Most requested features** - Add Apple Pay or other mobile payment options - Improve saved payment method functionality - Allow tipping through the app - Enhance app navigation and user interface - Implement better location-based features ## Newest reviews (15 of 176) ### 2/5 — Can’t sub protein *2026-07-24, version 2.9* This app is effectively useless for me to order ahead. I get the 50g protein smoothies but sub pea protein. This only has the option to add pea protein by the scoop ($1/5g) and remove the whey protein entirely. Need this feature added. ### 3/5 — The Reward System is Trash *2026-06-24, version 2.9* The ordering system is excellent. Very quick simple and intuitive. However, the reward system is trash. You cannot apply your rewards to your online order. It only works for instore purchases but I’m typically ordering on the go and picking up my drink on the run. I very rarely order in store, but what’s even the point of the reward system if I’m not able to use them. It just doesn’t make any sense!! ### 4/5 — Vegan friendly ordering *2026-04-04, version 2.8* It’s a great app but they could label things as vegan/dairy and make their vegan options more accessible and the pricing and add-ons clearer, such as the protein type (whey vs plant), like am I paying an extra $1 for adding plant protein? ### 5/5 — Excellent service *2026-03-17, version 2.8* I really enjoy coming here the staff is friendly, professional and I’m always greeted with a smile and a welcome….. Keep doing what you doing… You got me coming back. ### 5/5 — Smoothies *2026-03-16, version 2.8* Best in town ### 4/5 — Very convenient *2026-03-07, version 2.8* Very convenient after leaving the gym as there is one right next to the LA Fitness I workout at. No waiting in lines, I just walk in, pick up my smoothie and leave. Only reason I didn’t rate 5 stars is because there is no where in the app to customize your order. At least, not that I can find. I would like to be able to hold the bananas or easy on the cinnamon, for example. I always have to call ahead after I put the order in using the app and tell them, “easy on the cinnamon.” This is counterintuitive and should be an option inside the app. ### 2/5 — Where is my reward? *2026-03-07, version 2.8* Signed up for the rewards program and downloaded the app for the welcome offer. Got stuck with applying the offer to my order because to use the offer I have to verify my email. I waited 5 min for the email verification to come but it never did. ### 2/5 — Menu without ordering pleaseeee *2026-01-21, version 2.8* My biggest pet peeve for any restaurant / food store app is when you have to start an order to view the menu. With this one you can’t even start an order when the location near you is closed, leaving it impossible to see the damn menu through the app 😭 I love you Robeks but pleaseeeeeee let me see the list of items without having to start an order omgg ### 4/5 — Add on *2026-01-11, version 2.8* The app is great however, it lacks a section of instructions on what can be deleted on its menu section. ### 5/5 — Great People and Juice *2026-01-11, version 2.8* Absolutely lovely people and great fresh juice. ### 5/5 — Service great *2026-01-03, version 2.8* Gabbie at Crocker location is awesome- so knowledgeable and always helpful and friendly ### 5/5 — Great *2025-12-04, version 2.8* Great experience in Pasadena by hospital. ### 5/5 — In store purchase *2025-11-19, version 2.8* The staff was very helpful when deciding which drink was best for my needs and what I like. He also gave me good recommendations ### 5/5 — Robeks *2025-11-11, version 2.8* Great Service great reward options using the Robeks App ### 5/5 — Store review *2025-11-07, version 2.8* The staff on Friday mornings is always great!! They represent your brand well!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible App and Service *2026-09-04, version 2.9* Cannot login and already have number with an account. You’re screwed can never order Robeks online. ### 1/5 — It Won’t sent a confirmation email to earn points *2026-03-25, version 2.8* It says confirm your email to unlock reward and after so many times checking and waiting they won’t send me an email to get my 3 dollar reward ### 1/5 — Reward Issues *2026-03-25, version 2.8* Unable to redeem my $3.00 sign-up reward. The app is giving me an error message stating “email not verified” and when I select to send the email it says sent but nothing is received in my email. I also checked my junk folder and confirmed nothing is there. I also checked my email address and confirmed it is accurate. ### 1/5 — STOP PAUSING MY MEDIA WITH YOUR STARTUP SOUND *2026-02-07, version 2.8* It has been over a year since they added this idiotic startup sound that pauses my music Any app developer who does this should fine another job Every single time I open this app and think about ordering, as soon as that stops my podcasts, I just order from Jamba instead! I will not use this app until this sound is removed ### 1/5 — Buggy, slow, hard nudges *2025-12-20, version 2.8* Is this vibe coded? Is seems like this app was not tested very well. Email verification didn’t work, tons of stuff are slow, and everything was just silly and bad UX. Didn’t need this app at all and if we do keep it let’s just simplify it. I downloaded it for rewards and never got my $3 off! Waste of time. Food is aight smoothie is good ### 1/5 — Emperor Açaí *2025-08-25, version 2.8* Still can’t believe they got rid of the Emperor Açaí ### 1/5 — Useless *2025-08-01, version 2.8* Nothing but login glitches. Couldn't place orders without getting message about having to logo first, even though I was logged in. The it kept giving me messages about user logged in multiple times. BRUTAL!!!!Ended up just having to place orders through the website. ### 1/5 — STOP PAUSING MY MEDIA WITH YOUR STARTUP SOUND *2025-06-08, version 2.8* The Robeks app is fine, and they are my preferred smoothie place, but this app has moved to my most hated of all the food apps I order from because of the dumb startup sound that pauses what I'm listening to. I will update this review when the sound is removed but not a moment before. Update: Still here months later despite their support email saying it would be removed in a future update ### 1/5 — App update *2025-05-26, version 2.8* Wastes time with irrelevant start up animation. Instant delete. ### 1/5 — App options *2025-04-21, version 2.8* There’s no way to turn off sound or the animation when I open the app ## Most praised reviews (10 highest-rated) ### 5/5 — Hands down favorite smoothies! *2026-09-06, version 2.9* I am very picky about smoothies and these are both healthy but can also be sweet. Always delicious! ### 5/5 — Staff *2026-08-21, version 2.9* So pleasant ### 5/5 — Great *2026-08-14, version 2.9* Great ### 5/5 — Orland park *2026-08-04, version 2.9* The best drinks and service ! Love the products ### 5/5 — Best Protein Smoothies! *2026-08-01, version 2.9* These are some of the best protein plus smoothies I have tried, thank you! 🌹 ### 5/5 — Great customer service *2026-06-23, version 2.9* Great smoothies and love the service always kind and fast ### 5/5 — Prop *2026-06-05, version 2.9* Best juice and best service ### 5/5 — Great place. *2026-05-30, version 2.9* Great place best juice place I. Town ### 5/5 — Wonderful *2026-04-30, version 2.8* What amazing staff! ### 5/5 — Kay *2026-04-01, version 2.8* Good staff! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*