# Robertson Bank — user reviews > 16 indexed App Store user reviews of Robertson Bank by Robertson Banking Company, rated 4.90/5 from 1,046 ratings. - Source: https://appshunter.io/ios/app/robertson-bank/id1624550099/reviews - App overview in markdown: https://appshunter.io/ios/app/robertson-bank/id1624550099.md - Rating breakdown: 5★ 976 · 4★ 41 · 3★ 10 · 2★ 5 · 1★ 14 ## What do users think of Robertson Bank? Overall sentiment: positive **Pros** - 👍 Friendly and helpful staff - 🚀 Convenient banking services - 💡 Easy account management - 🔒 Secure banking experience **Cons** - 🐛 Slow mobile app performance - 🐛 App glitches and bugs - 🐛 Incorrect account balance display **Commonly reported bugs** - Inability to log in to online account - App crashes and freezes **Most requested features** - App updates and improvements - Card locking/unlocking feature in app - Faster processing of transfers ## Newest reviews (2 of 16) ### 5/5 — Excellent Employees *2022-12-10, version 2.47.1* Robertson “small town banking “ is the best!!! Westside is so convenient and friendly tellers . Alan Bishop is such a wise and compassionate person along with top notch professional ethics. Jennifer Thomason and Anne Griffin are just a call away to help in any way. Appreciate all of your employees!! ### 5/5 — RBC New Mobile Banking App is Great! *2022-07-15, version 2.43.0* Just like the bigger banks such as Bank of America, US Bank and Wells Fargo the new RBC mobile banking works great! Also my QBO bank feed now works automatically! ## Most critical reviews (10 lowest-rated) ### 1/5 — Issues *2025-02-18, version 3.19.1* If I put in for a transfer and the app says transfers after 4:30 will be processed the next business day. It should say instead all transfers will happen the next business day because if you put in a transfer, you’re not gonna get it the same day you’re just not. ### 1/5 — App *2024-06-10, version 3.12.0* Please do not get this app if you lock your card over the weekend or something it’s not gonna let you unlock it anymore & also it does not display the correct amount in your bank account ! Terrible ### 2/5 — Why is the app so slow? *2025-12-12, version 3.30.0* This is the slowest banking app I have ever used! It doesn't make sense why I have to wait 5 minutes for the app to unlock and display my account balance. It's ridiculous and highly frustrating. Please fix the app!! ### 4/5 — Glitch in the robertson app *2023-07-29* I can’t login to my robertson banking online account on the app. Or robertson bank website. Every time i click enrollment on the website it keep jumping back to the username. Even the info i was given from robertson bank won’t go through. I hope that it have more updates on the app and website and that i can enroll to be able to use the app ### 5/5 — Best Bank Ever *2026-01-08, version 3.30.0* I have never experienced as smart, efficient and helpful employees than those at Robertson Bank. Moving my account there is one of the best things I’ve ever done. ### 5/5 — Please with my RB Banking App *2025-12-31, version 3.30.0* I have been with Robertson Banking for over 20 years, I very please with the services they provide especially the banking app that makes it easy and convenient to use any where!! This is the type service you need especially when you are always on to go. Thanks RB for making Banking services so convenient and safe. ### 5/5 — Update *2025-12-14, version 3.30.0* App needs an update. It won’t let me go to the app ### 5/5 — Banking made easy *2025-12-08, version 3.29.0* Always easy to manage my account and helpful. Friendly staff that is local,can talk with directly and can understand. ### 5/5 — Can’t unlock card on the app *2025-10-30* I’m having trouble unlocking my card on the robertson banking app. I don’t see nowhere i can lock it or unlock it. Please help me or maybe the app need a update or something ### 5/5 — Great people *2025-05-23, version 3.20.0* Always a wonderful experience dealing with Robertson. They were my first bank and will be my last! ## Most praised reviews (4 highest-rated) ### 5/5 — Quick, convenient and Reliable *2025-04-14, version 3.20.0* I love the convenience of making deposits without having to drive to the bank especially when working after normal business hours. The service is quick and reliable. I love banking with Robertson bank. The first bank I started with at the age of 18. ### 5/5 — Pam Sealy Moore *2024-12-31, version 3.18.0* Best Bank with the Best Staff !!! ### 5/5 — Can’t unlock card on the app *2024-08-29* I’m having trouble unlocking my card on the robertson banking app. I don’t see nowhere i can lock it or unlock it. Please help me or maybe the app need a update or something ### 5/5 — Amazing App *2023-02-22, version 2.48.0* I have used this app for about two weeks now and I love it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*