# Robin Knows — Tech Help and Scam Support

> AI-powered tech and scam support assistant for seniors. (iPhone/iPad app by Robin Knows, LLC.)

- Source: https://appshunter.io/ios/app/robin-knows/id6502918615 (this page in markdown: same URL + `.md`)
- Developer: [Robin Knows, LLC](https://appshunter.io/developer/1747227456)
- Category: Lifestyle, Education
- Price: Free with in-app purchases
- Rating: 5.00/5 from 9 App Store ratings · 6 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.4 · 51 MB
- Languages: English
- Released: 2024-07-19
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/robin-knows/id6502918615/reviews.md

## What is Robin Knows?

Robin Knows: Your Trusted Tech and Scam Support Companion

Hi there! I'm Robin Knows, your personal tech and scam support assistant. Designed with individuals over 50 in mind, my mission is to help you navigate the digital world with confidence and ease. Whether you're new to tech or just a little out of practice, I'm here to help you take charge of your technology and live confidently in this digital world.

How I Can Help You
Meet Michael, a 72-year-old former police officer who loves staying informed online. Navigating the digital world can be daunting, especially with scams lurking behind every click. That's where I come in as Michael's trusted ally, offering technical support for his devices and shielding him from online scams. Whether it's printing airplane tickets from his phone, fixing his smart TV settings, or deciphering phishing emails, I'm always here to help Michael without the wait.

What Robin Knows Offers
Personalized Tech Support: I've been designed to respond to my subscribers at their level of technical knowledge using their own devices. From troubleshooting your smart TV to helping you know how to set up an internet-connected security camera, just add your devices, set your level of knowledge, and we are off to the races.
Scam Education and Identification: Worried about phishing emails, suspicious texts, or even fishy letters? Simply share a picture or text of the message with me and I'll help you to learn how to identify and avoid scams.
Easy-to-Use Interface: My app is designed with simplicity in mind, so you can find the help you need without any hassle.
Voice-to-Text and ADA Compliance: With built-in ADA accessibility compliance and voice-to-text features, I ensure that everyone can use my services comfortably.

Why You'll Love Robin Knows
Independence: Manage your devices and online activities on your own and at your own level without having to rely on others for help.
Security: I help protect you from online threats and scams, so you can browse, shop, and learn with peace of mind.
Instant Support: No more struggling with manuals or waiting on hold. Get instant support whenever and wherever you need it.

The Story Behind Robin Knows
I was created by the award-winning Triptych agency, a team dedicated to using technology to benefit humanity. Based on personal experiences with their own parents, and an aging friend whose cognitive decline made him the target of an unscrupulous scammer, they saw a growing need for proactive tech support and scam protection. This led them to build Robin, an AI-driven assistant that speaks your language – clear, empathetic, and always ready to help. That's how Robin Knows was born!

Pricing and Terms
I offer all these amazing services for just $5.99 per month. You can start with a 7-day free trial to see how I can make a difference in your life. If you decide to continue, the subscription will be billed monthly, and you can cancel anytime if you choose.

Join the Robin Knows Community
By choosing me, you join a growing community of seniors who are embracing technology with confidence. I'm here to make the digital world accessible and safe, helping you stay connected and informed.

Terms of Service & Privacy Policy:
https://www.robinknows.app/terms-of-service
https://www.robinknows.app/privacy

## Key features

- Personalized tech support
- Scam education and identification
- Easy-to-use interface
- Voice-to-text functionality
- ADA compliance
- Instant support

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| 7-day trial then $5.99/month | $2.99 | per month |


## Recent user reviews (6 of 6)

All indexed reviews: https://appshunter.io/ios/app/robin-knows/id6502918615/reviews.md

### 5/5 — A MUST have app

*2024-09-16*

I’ve used other AI apps and none come close to Robin Knows. I’ve added it to my elderly in-laws phones and the “can you help me set this up” calls have turned into “this app is amazing!” calls. 

I use it as well and my teens! Way better than chat gpt IMO

### 5/5 — A MUST for anyone!

*2024-08-03*

I’ve had this app for two weeks and have used it a dozen times to avoid being scammed - I regularly get texts or emails saying I need to follow a link to receive a package & this app has helped me avoid having my identity & banking information stolen. 

Worth EVERY penny

### 5/5 — I love this app!

*2024-08-03*

My husband and I are constantly being inundated with tax and property notifications since moving to a new state last year, both from our old as well as our current state of residence.   It has only gotten worse since we decided to retire.  Apparently social security makes you a target for scammers.  Ugh!   Having had and run a successful business for many years, I’m pretty good at catching scam mail, but with the bad guys incorporating AI, it has gotten much harder to discern.    

Enter Robin Knows…

I screen shot several emails and took poor quality pics of some recent tax bills and even a medical bill that seemed to be coming from a provider involved in my husband’s recent surgery.   I immediately got results.   Within seconds Robin detected the tiniest items that indicated that these were all phishing scams, breaking down exactly why they aren’t authentic.  Wow!   Worth every penny!    I suspected most of these items, but was shocked by two of them.   I’m looking forward to help tackling a number of technical questions, like how to project videos my kids send me, from my phone to the tv.  I’ve tried using the Samsung instructions to no avail as there seemed to be an unsolvable communication issue between the two devices. 

If RK can help me with this, I’m a fan for life!

To be continued….

### 5/5 — Fixed my problems

*2024-08-03*

I’m NOT a tech person and getting help is expensive. This has been the best solution for all network problems at my house, including all WiFi connected devices. I get many suspicious emails and texts, and this app is perfect for identifying scams. I plan to get Robin Knows for my aging sister as well.

### 5/5 — Extremely useful

*2024-08-03*

I’ve used Robin Know numerous times since recently downloading. Unbelievable.  Helped me reprogram my tv remotes and diagnose a connection difficulty with my soundbar. Has provided easy directions on several phone features. It also gave me the correct customer service phone number I needed to solve a billing problem with my internet provider.  The best feature is that it will ask for specific additional information in order to resolve issues. I’m typically a skeptic but this is a major time saver.

### 5/5 — Frame TV

*2024-08-03*

This app help me to figure out how to upload artwork from the Internet to my Frame TV which is a fairly complicated process. It also helped to figure out those spam emails as well as snail mail fishing expeditions. All I had to do was take a picture, upload it to Robin Knows and gave me important information about how to detect spam. Thanks to those who developed this app. Looking forward to using it to help with my garage door openers and my Sonos Sound system.

## Frequently asked questions about Robin Knows

### What is Robin Knows?

Robin Knows is an AI-driven assistant designed to provide tech help and scam support, particularly for individuals over 50. It aims to help users navigate the digital world with confidence by offering personalized assistance with devices and identifying online threats.

### How does Robin Knows help with tech support?

Robin Knows offers personalized tech support by responding to users at their technical knowledge level. You can add your devices and set your knowledge level for assistance with tasks like troubleshooting smart TVs or setting up security cameras.

### Can Robin Knows help identify scams?

Yes, Robin Knows provides scam education and identification. You can share pictures or text of suspicious messages, and the app will help you learn how to identify and avoid scams like phishing emails or texts.

### Is Robin Knows easy to use for seniors?

The app is designed with simplicity in mind, featuring an easy-to-use interface. It also includes voice-to-text capabilities and ADA accessibility compliance to ensure comfort and ease of use for all users.

### What is the pricing for Robin Knows?

Robin Knows offers a 7-day free trial, after which it costs $5.99 per month. The subscription is billed monthly, and users can cancel anytime.

### Does Robin Knows have ads?

Yes, Robin Knows contains advertisements. As a free app with in-app purchases, advertisements are part of the service provided.

### What devices does Robin Knows support?

Robin Knows is available on iPhone, iPad, and iPod. It is designed to help users manage their devices and online activities independently.

### How often is Robin Knows updated?

The latest version of Robin Knows is 1.0.3, and it was last updated on August 26, 2024. This indicates regular updates to improve the service and address user needs.

## Version history (last 4 releases)

### 1.0.3 — 2024-08-26

Long press to copy text


Tap to view images in full size

### 1.0.2 — 2024-08-15

5 Free Chats with Robin!

### 1.0.1 — 2024-08-08

Fixed a bug that prevented JWT from updating after the initial connection.
Improved error handling for JWT-related errors, providing more transparency and better error messages.

### 1.0 — 2024-07-19

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
