# Robins Financial Cards App — user reviews > 40 indexed App Store user reviews of Robins Financial Cards App by Robins Financial Credit Union, rated 4.90/5 from 3,756 ratings. - Source: https://appshunter.io/ios/app/robins-financial-cards-app/id1291975300/reviews - App overview in markdown: https://appshunter.io/ios/app/robins-financial-cards-app/id1291975300.md - Rating breakdown: 5★ 3,496 · 4★ 160 · 3★ 41 · 2★ 15 · 1★ 44 ## What do users think of Robins Financial Cards App? Overall sentiment: neutral **Pros** - 💜 Reliable card - 🔒 Card protection - 👍 Easy access to account - 👍 Great service **Cons** - 🐛 App not working/unable to login - 🐛 App glitches/issues - 🐛 Card issues/declined transactions - 🐛 Unable to set up/register **Commonly reported bugs** - App not working/unable to login - App glitches/issues - Card issues/declined transactions - Unable to set up/register **Most requested features** - More transaction details with maps and merchant information - Balance shown in card app or ability to lock card from main app ## Newest reviews (10 of 40) ### 4/5 — Suggestion *2024-07-05, version 1.0.19* Would love to see more transaction details maybe with maps and merchant information. ### 2/5 — Doesn’t work anymore *2023-07-23, version 1.0.14* Not sure if anyone else has the same issue but this app no longer works. An error msg shows ### 3/5 — Problematic *2023-07-19, version 1.0.14* The problems began when RFCU issue the new Visa cards. My card constantly decline on line and phone transactions. It occasionally decline in person transactions. I spoke with someone over the phone. I was it was something in settings. The settings were verified and found to be correct. They said it should take care of it. It did not. Called back and was told I need to make an in person visit to one of the branches. ### 5/5 — Customer service *2022-10-10, version 1.0.13* Excellent service ### 5/5 — Better Now *2022-06-07, version 1.0.13* Robins Financial Gets Better and Better. ### 5/5 — Good app *2020-12-16, version 1.9* Finally let me in the app again ### 5/5 — RF *2020-10-02, version 1.8* Thanks a lot ### 5/5 — 💜CardGuard❤️ *2020-09-30, version 1.8* I love using my CardGuard💜🙏🏽 ### 5/5 — Card *2020-09-18, version 1.7* Card guard is awesome helps keep track of spending and card protection from unwanted individuals ### 4/5 — VPN login issue... *2020-07-11, version 1.7* FaceID did used to work. Now there's a constant warning popup. FaceID is working fine, but the app refuses to accept it. EDIT: I found out it seems to be due to me using NordVPN. Could have a notification that it's due to the VPN (possibly due to potential criminal activity of trying to log into someone's account info without revealing their location). ## Most critical reviews (10 lowest-rated) ### 1/5 — never works *2024-11-18, version 1.0.19* I can’t ever access my card because every time I click on the app it says “Sorry we are unable to process your request right now. Please try again later.” Its been later, and I even have a new phone, but it still says the same thing. ### 1/5 — Card app v Main App *2024-09-09, version 1.0.19* The Balance should definitely be shown on the card app or you should be able to lock your card from the main app. ### 1/5 — App *2024-05-25, version 1.0.19* Haven’t been able to log into the app for quite some time now. Not happy. ### 1/5 — Review *2024-03-10, version 1.0.19* It’s always messing up where I can’t see my money or use it on Apple Pay ### 1/5 — Doesn’t Work *2023-12-25, version 1.0.17* Not very useful if you can’t even login. Face ID doesn’t work & login info isn’t accepted. ### 1/5 — Can’t even get started *2023-09-27, version 1.0.14* App will NOT let me register. I’ve tried several times to no avail. ### 1/5 — FIX YOUR APP MAN SMH!!!! *2023-05-25, version 1.0.14* What do you mean you are not able to process my information???? The app was working fine yesterday!!!! ### 1/5 — Said card was used funds held *2023-02-07, version 1.0.13* Card Guard a RFCU project put me into a panic saying my card was USED instead of alerting me that funds were placed on hold. I had only charged 19.90 in gas. RFCU placed a hold of $175. Since Card Guard is a RFCU app, they should be able to more accurately report that funds were placed on hold not card used. ### 1/5 — APP GLITCHED *2022-07-23, version 1.0.13* since when was Georgia not a valid state? i type it in right every time still doesn’t work …. ### 1/5 — Poor *2022-04-06, version 1.9* App is always down or unable to show me my account or allow me to manage it. Cannot see transactions and cannot see availability of funds…..so what is the point of the app… ## Most praised reviews (10 highest-rated) ### 5/5 — Salute *2025-07-15, version 1.0.20* Unfortunately my time is short, but this card is and has always been reliable. This wingman held me down when times are scarce, and quietly supported self whenever necessary. Six stars✨✨ ### 5/5 — A quick view *2024-05-28, version 1.0.19* This app is easy access to your account with out logging into your major account. I can see, if my has been posted. It’s hassle free. ### 5/5 — Review *2024-04-04, version 1.0.19* 10 Stars ### 5/5 — Love my bank *2024-04-01, version 1.0.19* The app is unstable after updates. Now my card guard will not activate. ### 5/5 — Debit card *2023-11-17, version 1.0.17* Love the App in case you lose your card you just go into the App and turn it off. ### 5/5 — Luv the bank *2023-09-05, version 1.0.14* Cards are nice ### 5/5 — Great Service *2023-07-28, version 1.0.14* Great service as always, thanks. ### 5/5 — Card Guard Review *2023-02-24, version 1.0.13* I absolutely love this app.. ### 5/5 — Best thing ever happened *2022-12-06, version 1.0.13* Keeps me in the know with my account, love it! ### 5/5 — Yes *2022-11-11, version 1.0.13* It’s great --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*