# Robot iVacuum: Home Cleaning — user reviews > 64 indexed App Store user reviews of Robot iVacuum by Hoa Huynh, rated 4.40/5 from 2,484 ratings. - Source: https://appshunter.io/ios/app/robot-ivacuum-home-cleaning/id1644300826/reviews - App overview in markdown: https://appshunter.io/ios/app/robot-ivacuum-home-cleaning/id1644300826.md - Rating breakdown: 5★ 1,822 · 4★ 270 · 3★ 131 · 2★ 50 · 1★ 211 ## What do users think of Robot iVacuum? Overall sentiment: negative **Pros** - 🚀 Efficient vacuuming - 👍 Easy to use - 👍 Reliable performance - 👍 Great for pet owners **Cons** - 🐛 App crashes and connectivity issues - 💰 Subscription model and high costs - 🤖 Compatibility problems with some vacuums - 📞 Lack of customer support **Commonly reported bugs** - App crashes on launch - Inability to connect to vacuum - Sensor issues causing vacuuming problems **Most requested features** - Improved navigation and cleaning coverage - Integration with smart home devices - More customization options ## Newest reviews (13 of 64) ### 1/5 — SCAM *2024-11-27* This app is a scam ### 1/5 — Roomba App *2024-11-14, version 1.7* This is not apples fault but this app should be free use. ### 1/5 — SCAMMM!!! *2024-10-23, version 1.7* Absolute scam and no way to get your money back. After 20 minutes of being downloaded the App just crashes and gets you no where. Smh ### 1/5 — Misleading app *2024-10-16, version 1.7* Searched for iRobot Home and this was first in the search. It is NOT the app you need for your roomba. Trying to get a refund. ### 2/5 — App Keeps Crashing and No Refund from Apple *2024-10-14, version 1.7* --- I purchased this app and, within 30 minutes of trying to use it, it kept crashing every time I opened it. I immediately requested a refund, but Apple refused. It’s frustrating that Apple won’t refund a product that doesn’t work as advertised. If Apple is selling something on their platform that doesn’t function properly, they should stand by the customer and offer a refund. Very disappointed. - ### 1/5 — New app *2024-06-16, version 1.6* The old app was a bit lot better and it was free! Now all kinds of problems are happening and the new app doesn’t have any help and it’s simple but it doesn’t work. ### 1/5 — Didn’t work *2024-05-17, version 1.6* It’s not even letting me connect to my Roomba and it gives me instructions to follow that didn’t even help at all. ### 2/5 — Shark Robot Sweep & Mop *2024-04-11, version 1.6* I liked it the first time. It did the whole house then mopped it. My home looked great. I’ve been trying to get it to just do certain rooms. But I guess she has a mind of her own and instead of cleaning the Master Bedroom, she’s doing the whole house!! I don’t have 3 to 6 hours for her to complete this!! All I wanted was the Master Bedroom cleaned!! If I had of known this, I would’ve bought it!! I watched the commercial on this Shark Robot and they said you can send her to whatever room you need done!! Maybe I’m not enough computer savvy!! I’M NOT A HAPPY CUSTOMER!! NORMA COLLINS 907 SOUTH SEAMAN STREET EASTLAND, TX 76448-3446 ### 1/5 — Fake app don’t buy *2023-12-27, version 1.4* Fake app don’t buy will not work with roomba or any other robot ### 1/5 — FAKE APP *2023-12-19, version 1.4* This is NOT THE OFFICIAL IROBOT APP The real iRobot app is FREE and has NO CHARGERS ### 1/5 — Don’t fall for this scam *2023-12-15, version 1.4* Designed to mimic IRobot’s app, will ask for a subscription before you find out it needs the REAL app to even work. ### 1/5 — No tech support *2023-12-10, version 1.4* I wasted my money on the Roomba and this app. I wanted to like both. The Roomba won’t complete a job. Every few minutes it stops and send a message to empty the bin. The bin is not full, pet hair doesn’t go into the bin and triggers the sensor. I contacted tech support on this app and never received a response. When I paid $20 for premium options this seems inexcusable. ### 1/5 — Scam *2023-12-02, version 1.4* Do Not Pay. This is not official iRobot App. No need to pay for an app. The official App is free. ## Most critical reviews (10 lowest-rated) ### 1/5 — Just doesn’t work *2026-08-06, version 1.7* App crashes constantly and is completely unusable. Do not waste your time ### 1/5 — Somebody help! *2026-04-04, version 1.7* Bought new six months ago. Hasn’t ever worked. ### 1/5 — Phishing. DO NOT BUY. *2026-01-05, version 1.7* Popped up when I was installing the Roomba app. This app is not necessary to operate a Roomba. The manufacturer app works just fine. ### 1/5 — Not Roomba product *2025-09-28, version 1.7* This is NOT an iRobot ROOMBA PRODUCT! Beware of giving someone in china your WiFi password and a map of your house.😳 ### 1/5 — Doesn’t work *2025-09-09, version 1.7* I purchased the lifetime and now my app wont open to use my iRobot. Dont waste the money, use a different app. ### 1/5 — COMPLETE RIPOFF 😡 *2025-02-22, version 1.7* Does not work at all. This is just a scam to take your money and give you nothing in return. ### 1/5 — Complete scam *2025-02-12, version 1.7* Save your money and don’t pay, there’s a free app from the manufacturer they are trying to mimic. I wish I could get my money back and give it a zero star ### 1/5 — Monthly Fee *2024-12-19, version 1.7* You buy a Ibot at a premium price and then they want to charge a monthly fee! ### 1/5 — Phishing *2024-12-07, version 1.7* Was loading I robot and this popped up. Clicked instead of read. Now into a phish for 27.99. Don’t trust anybody ### 1/5 — NOT THE IROBOT ROOMBA APP *2024-12-03, version 1.7* Do not install this app is a scam cost $21.64 plus tax for nothing!!!!!!!!!!! The correct app is iRobot Home. ## Most praised reviews (10 highest-rated) ### 5/5 — Heaven *2025-10-07, version 1.7* I love about not being in the mood to vacuum, tell Heaven, Roomba, to vacuum and continue on with my day. Sometimes I just read will she does her thing. Love it. ### 5/5 — I am the world’s worse house keeper. *2025-02-19, version 1.7* I have had an iRobot model Six hundred for a very long time. It is fantastic. All I do is push a button and forget about vacuuming. When it is done I empty the bin. It can’t get any easier. I bought less expensive non iRobot vacuums for my two sons. Neither lasted three years. Mine is over tens years old. I have replaced two batteries and two sets of brushes and it still cleans like a champ. You will never make a better investment. ### 5/5 — Robbie *2025-02-10, version 1.7* I love Robbie. I’m getting up there in years, but am allergic to dust. I can count on Robbie! ### 5/5 — i robot 15 *2024-12-22, version 1.7* having trouble programming ### 5/5 — iHome *2024-02-25, version 1.6* iHome ### 5/5 — Shark I Robot *2023-01-18, version 1.3* I am 79 years old and have health problems. It has been so hard to vacuum my floors with regular upright vacuum cleaner and this Robot vacuum has been a blessing. ### 5/5 — Basstenderjohns *2022-12-08, version 1.2* I have 2 dogs that shed a lot of hair and a sandy yard. This thing kicks butt on all that. ### 5/5 — Nice job *2022-11-29* The set up is not simple but once it’s done, the robot works great. Love how clean the floor gets everytime it finishes the task. ### 4/5 — Roomba robot *2026-02-16, version 1.7* It is not a good vacuum. It is difficult to set up and then still has a mind of its own ### 3/5 — Steve *2025-03-11, version 1.7* None --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*