# Robotics - Smart Machines — user reviews > 79 indexed App Store user reviews of Robotics by Franckh-Kosmos Verlags-GmbH & Co. KG, rated 2.30/5 from 239 ratings. - Source: https://appshunter.io/ios/app/robotics-smart-machines/id998947235/reviews - App overview in markdown: https://appshunter.io/ios/app/robotics-smart-machines/id998947235.md - Rating breakdown: 5★ 58 · 4★ 10 · 3★ 18 · 2★ 19 · 1★ 134 ## What do users think of Robotics? Overall sentiment: negative **Pros** - 🎨 Fun and engaging building experience - 💡 Creative robotics and coding concepts - 👍 Works well on older iOS devices - 🎯 Educational value for children **Cons** - 🐛 Bluetooth connection crashes app repeatedly - 📱 Incompatible with modern iOS versions and devices - ❌ App frequently disconnects mid-use - 😕 Confusing and poorly written instructions - ⚠️ No customer support or app updates - 🔧 Difficult assembly process - ⏱️ Robot moves slowly and performance issues - 🚫 App becomes unresponsive and locks up **Commonly reported bugs** - App crashes when pressing Bluetooth button - Bluetooth fails to connect on iOS 13+ and iPhone 13 - App disconnects during use and won't reconnect - App freezes and becomes unresponsive - Bluetooth button stays grey and non-functional - App incompatible with 64-bit Apple requirements - Programming features don't execute properly - Robot falls apart when custom designs are used - Motor only works in reverse direction - Distance sensor readings not detected by app **Most requested features** - Update app for iOS 13+ and modern iPhone compatibility - Add external control option without Bluetooth dependency - Improve app stability and connection reliability - Provide clearer, more detailed instructions - Add more coding options and programming features - Implement proper customer support system - Add camera functionality documentation for spy bot variant - Improve robot speed performance - Add easy power-off mechanism ## Newest reviews (17 of 79) ### 1/5 — Terrible app *2023-04-07, version 2.1.0* Bluetooth won’t connect and would not recommend unless you have an older device ### 1/5 — How newer devices don’t work *2022-11-24, version 2.1.0* So I’m guessing that the Wi-Fi chip in the newer phones are newer, and the one in the connection receiver is older ### 1/5 — Not working at all *2022-07-26, version 2.1.0* This app doesn’t work on any modern iPhone or iOS and there is no way to contact anyone at the app development company to fix the issue. ### 1/5 — Uhmm....What? *2022-05-31, version 2.1.0* I got this toy and every thing works, the motor, the eyes. But it doesn’t move? ### 1/5 — Won't work *2022-03-07, version 2.1.0* I used the app on my iPhone 8 then I used it on my iPad 8 and it didn't work ### 3/5 — Um? *2021-11-29* So I got the robot a couple of years ago and at that time I had and iPod touch, which the iPod paired and I was able to drive the robot, then I got an iPhone thirteen and it does not work any more. I would really like to play with it agin. I still have my iPod touch and it won’t even work with that even more. :( ### 1/5 — Update app *2021-10-17, version 2.1.0* Now!!!!!!!!!!!!!! ### 2/5 — Works but app detects partial information so programming doesn’t work *2021-09-14* I have brought it in 2019 Tried it before and now it still works but app does not show the reading of distance bot have moved and hence programming does not work as expected ### 2/5 — Good for iPhone 7 *2021-08-22* This app is good for iPhone 7 only the thing is that the crocodile tail is too heavy and the crocodile is too hard 😢it takes until 12:00 in the afternoon to finish and the app dos not work newer apple products which is sad but this a fun thing to do with friends and family. ### 1/5 — Apple please delete this app *2021-08-22* The robot was hard to build and when we tried connecting it it did not work at all I thought it was going to be a very fun time with the robot with the robot never wanted to connected when we tried connecting to Bluetooth it never work it only worked for a half a second ### 1/5 — This app is garbage!!! *2021-08-15* Tried several times but not connecting at all!! After reading further this app hasn’t had a update in 2 years?!?! Why is it still on here for download if it won’t work?!?! I would give this zero stars if I could!! Don’t waste your time. ### 3/5 — App doesn’t work *2021-07-20, version 2.1.0* Honestly I would give this a 2.5 stars because I got this for my birthday and it was super fun to build so I was super excited to code it and the app doesn’t work. I don’t know why but the Bluetooth doesn’t connect and in the directions when in says press the Bluetooth button it doesn’t do anything. Pretty upsetting but I can’t be mad at me because I wasn’t the one who built the app. ### 1/5 — Up date app *2021-06-16, version 2.1.0* Up date your App ### 3/5 — ??? *2021-06-11, version 2.1.0* Kind of works ### 1/5 — Kosmos *2021-06-08, version 2.1.0* Interesting and fun product BUT is only find during the building portion l. The app is useless and this robot is a scam I highly recommend avoid purchasing it. ### 1/5 — Major Product Flaw *2021-01-21, version 2.1.0* I’m a child writing this review, and I would love to say that building the robot was a blast. The coding on the other hand works but disconnects occasionally and it’s very confusing. I should know because I’m in the 2nd best school in California and I consider myself on the brighter side of students but this is downright advanced code that you can’t expect 8 year olds or even kids my age to learn and write. And not to mention I built a spy bot, which is supposed to you know, spy on people but it’s soooo slow and very loud, how am I going to spy on anyone like that? I’ve also read the ENTIRE manual and watched every video regarding the product, every article, website, app review, and app description I could find, and STILL nothing about how to access or use the “built-in-camera” for the “spy-bot”. This product has some very huge and clear flaws, and I suggest not putting the product on for sale unless you have fixed this. This flaw is very disappointing to see considering the fair amount of money spent on the robot. Please let me know if you have a solution to the camera problem. - Bored Child ### 1/5 — Cannot connect to Bluetooth *2021-01-09, version 2.1.0* Please update your app. Very disappointing to struggle with the connections. ## Most critical reviews (10 lowest-rated) ### 1/5 — Makes kids sad *2026-06-10* It doesn’t work. It crashes every time we click the Bluetooth button, both on my iPad and on my iPhone. The set costs over $100 and then the app, which is the main functionality of the product, doesn’t work. So much money for a toy that just makes my kids sad. ### 1/5 — Good but *2026-03-03, version 2.1.0* It doesn’t work when I press the Bluetooth button it shuts off my iPad fix it please ### 1/5 — App crashes *2025-01-23, version 2.1.0* App crashes as soon as we try to connect to bluetooth on iOS 17 and iPhone 13. ### 1/5 — Can’t get it to pair *2024-12-25* As soon as you tap the Bluetooth button in the app it closes ### 1/5 — App quits when touching circular Bluetooth button in app *2024-09-29, version 2.1.0* The app is buggy. Cannot connect Bluetooth. Useless ### 1/5 — Horrible product *2024-09-28, version 2.1.0* Every time we try to sync Bluetooth the app closes and restarts. Don’t buy this product or anything from manufacturer ### 1/5 — Bad *2024-07-31* Keeps on breaking ### 1/5 — Does not work. PLEASE GET THE APP WORKING!!!!! *2024-01-12, version 2.1.0* This is very disappointing, I was really looking forward to play with it but the app DOES NOT WORK!!! ### 1/5 — Try the Android App *2023-08-27, version 2.1.0* The app crashes when trying to connect to Bluetooth. I had an android tablet from another project that I was able to install the app on. That connected pretty easily. ### 1/5 — Why? *2023-06-28, version 2.1.0* I got the box from my grandma A few days ago. It’s either old or this app is really bad. The dog I made is not going places. So, yes please fix this app or it’s me because I don’t like Lego fakes. ## Most praised reviews (10 highest-rated) ### 5/5 — Omg! *2026-04-04, version 2.1.0* I decided to make a car and it worked! ### 5/5 — Awesome *2021-10-16, version 2.1.0* This toy and app is awesome ### 5/5 — Didn’t work for two years, dug this out of my closet and it works now... *2020-03-29* Didn’t work for two years, dug this out of my closet and it works now... The thing is dilapidated and in pieces now considering I built it two years ago and it was really depressing when it didn’t work. Works now. Maybe they fixed it? I’m just glad that they didn’t abandon the thing and actually made an attempt to help people instead of taking the money and running. If you guys really did fix this after all this time, I appreciate you. ^-^ ### 5/5 — This is a great app *2020-01-06* This app works great. The only problem is that the robot goes slower than I thought. Other than that the app works really good. It is not the app’s fault that the robot is not that fast. ### 5/5 — Review from a 7 year old girl *2019-11-29, version 2.1.0* I think that the app and robot are pretty good even though the robot instructions were a bit confusing.It was a good exercise for my brain. I think the app is great but I recommend you to put more choices in the coding section. 🙂😄🙂❤️ ### 5/5 — Awesome *2019-11-18, version 2.1.0* This app is soooo good!!!!!!!!!!!!! ### 5/5 — Cool *2019-07-01, version 2.1.0* This was easy to use and I loved building it ### 5/5 — Great *2018-11-22* I think it’s a great app my kids love it I got it for them for Christmas and it’s like the only thing they play with you would get ### 5/5 — I don’t know what everyone is complaining about... *2018-03-22* It’s easy Get the set Build the robot Download the app And program your own creation!! ### 4/5 — :3 *2024-08-08, version 2.1.0* Hello! So I was on the app,It works fine just soemtimes eveything freezes.Idk if it is just me.And the instructions are weird.Like wrong,but you figure it out after while.Its cool tho!I just have to fix it every few minutes…And how do you turn it off?Its hard to take out the batteries ,And it’s just on in my drawer currently lol.But it’s okay in my opinion.I added grips to the wheels to,Becuase it’s works better with grips.But I like it over all👍🏻 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*