# Rock Hero - Gibraltar — user reviews

> 13 indexed App Store user reviews of Rock Hero by Rock Hero Limited, rated 4.84/5 from 19 ratings.

- Source: https://appshunter.io/ios/app/rock-hero-gibraltar/id1448634403/reviews
- App overview in markdown: https://appshunter.io/ios/app/rock-hero-gibraltar/id1448634403.md
- Rating breakdown: 5★ 12 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 0

## Most critical reviews (10 lowest-rated)

### 1/5 — Very poor app

*2024-09-30, version 2.1.2*

The app doesn’t have any way of leaving or retaining feedback. You can’t make notes about individual suppliers; and there is no way of making contact through the app. Information within the app is non existent with approximate delivery times not changing even an hour after the expected time. Delivery goes straight from “in progress” to “delivered” with no use of the “collected” or “out for delivery” icons.

All in all, very poor performance and one to be avoided.

### 2/5 — Now delivery tracking

*2020-05-24, version 1.9.6*

When you use Deliveroo or uber eats you can track the delivery of the driver. This app tells you food is ready to pick up and that’s it.  Very poor app

### 4/5 — Lagging

*2024-09-04, version 2.1.1*

Ever since the new update, it has been very laggy.

### 4/5 — Long Time User Review

*2024-09-02, version 2.1.1*

I’ve used the app for a very long time, this new look and function is way better than the last, easier to navigate too. 
However, when I search for certain shops in the search bar they don’t appear, but when I scroll to find them they’re there. 
I would like an implementation of maybe a notification saying the driver is on his way or it’s been collected rather than having to go back to the app and refresh, sometimes the progress of the delivery isn’t updated. I had one the other day where it said it was accepted for an hour and then the delivery driver knocked on the door as soon as I called to see what was going on, when he left it changed to completed.
So some more clarity/transparency with the status of the delivery would be greatly appreciated :)

### 5/5 — Good service

*2025-09-08, version 2.1.8*

Could do with saying “ on our way “

### 5/5 — Rock hero

*2025-08-04, version 2.1.8*

Solid!

### 5/5 — Excellent service

*2024-09-03, version 2.1.1*

5* service, drivers are always super polite and I LOVE that I can get my favorite brownies from Binkys kitchen which are to die for 😍😍😍😍😍

### 5/5 — Very good

*2024-09-03, version 2.1.1*

Yea

### 5/5 — Really bad version

*2024-08-31, version 2.0.9*

You can’t see what card you are using when you order.

### 5/5 — Brilliant and amazing!

*2020-12-30, version 2.0.0*

Hi guys, just wanted to say thanks so much for your amazing service every time! Rock Hero has been a life saver for me and just couldn’t be happier having this service available in Gib! Just brilliant. To all the delivery guys who work so hard especially in this current pandemic, thanks so much! You guys rock! Thanks!!!

## Most praised reviews (3 highest-rated)

### 5/5 — Rock hero

*2020-09-03, version 1.9.9*

Excellent service both on delivery and customer service support!! Well done!!

### 5/5 — Excellent service

*2020-08-21, version 1.9.8*

Efficiency at its best.

### 5/5 — Will use again

*2020-04-02, version 1.9.3*

Excellent service! So impressed.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-29.*