# Rocket by Chiji14xchange > Secure platform for exchanging bitcoins and gift cards with 24/7 agent chat. (iPhone/iPad app by CHIJI14XCHANGE.) - Source: https://appshunter.io/ios/app/rocket-by-chiji14xchange/id1459183957 (this page in markdown: same URL + `.md`) - Developer: [CHIJI14XCHANGE](https://appshunter.io/developer/1459183956) - Category: Finance, Utilities - Price: Free - Rating: 2.43/5 from 416 App Store ratings · 50 written reviews indexed - Age rating: 4+ - Requires: iOS 10.0 · 56 MB - Languages: English - Released: 2019-08-19 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/rocket-by-chiji14xchange/id1459183957/reviews.md ## What is Rocket by Chiji14xchange? Welcome to Chiji14xchange App, this App enables you to transact and exchange bitcoins and gift cards with adequate security features that guarantees safety for clients at all times. In addition we have created a fantastic chatting system within the App that will enable you to chat directly with our online agents 24hours a day. ## Key features - Bitcoin exchange - Gift card exchange - Adequate security features - 24/7 online agent chat - Direct in-app communication ## What do users think of Rocket by Chiji14xchange? Overall sentiment: negative **Pros** - 💱 Competitive exchange rates - 📱 User-friendly interface design - ✅ Good for occasional traders - ⭐ Reliable for some users over extended periods **Cons** - ⏱️ Extremely slow payment processing (3 weeks to months) - 💸 Funds held indefinitely after withdrawal requests - 📞 Unresponsive customer support and call center - 🚫 Frequent maintenance windows blocking withdrawals - ❌ Suspected fraudulent activity and scam practices - 🔄 Transaction delays of 4-7+ days standard - 💳 Issues with card validation and rejection - 🔐 No access to private keys for crypto wallets - 😤 Rude and unhelpful customer service agents - 📧 Ignored emails and support tickets - 🎯 Inconsistent exchange rates applied retroactively - 🚫 Withdrawal limits not matching account levels - 💔 Loss of user funds without resolution **Commonly reported bugs** - App crashes and automatic logouts - Messaging interface displays blank pages - Transaction PIN validation failures - Withdrawal amount limits not updating with account level - Messages sending duplicates - Messages taking excessive time to reflect - Withdrawal system showing 'under maintenance' for extended periods - Unable to add new bank accounts - Failed withdrawal reversals not processed **Most requested features** - Instant or faster payment processing (1-6 hours maximum) - Live chat support that actually responds - Private key access for cryptocurrency wallets - Transaction receipt and session ID documentation - Face ID or fingerprint authentication for security - Fixed exchange rates that don't change mid-transaction - Real-time transaction status updates - Improved messaging system with faster message delivery - Multiple bank account management - Transparent withdrawal processing timeline ## Recent user reviews (10 of 50) All indexed reviews: https://appshunter.io/ios/app/rocket-by-chiji14xchange/id1459183957/reviews.md ### 1/5 — Server too slow *2023-02-04, version 3.0.0* Takes too much time to process transactions, sometimes it might take up to 3 weeks for payment to be made which is annoying and poor from you guys . Nobody who uses the app can refer others. I made a trade with the p2p option since the last 5 days and my coin has been a accepted and I haven’t been paid yet , the last withdrawal I made for 63,000 naira , it said successful and I didn’t get the alert even after contacting the support service . This is looking like a scam ### 1/5 — Scam *2022-12-11, version 3.0.0* Crazy how I traded $800 worth American Express card and and 200 Apple Card from Chiji14xchange immediately the sender activated it and got out the store but this people said the card is bad and I gave another vendor and they said it has been used 🥹 and chiji said only 1 Apple Card is good and they won’t even credit me again since morning. ### 1/5 — If God don’t want to punish you all kindly send my money to my account *2022-11-18, version 3.0.0* See God will definitely punish all of you working in that exchange, from the ceo down to the very last person, y'all all are bastard, criminals and nothing good will come out of your miserable lives for what this stupid godforsaken exchange has done to me and still doing, what's all this rubbish now, why are you guys so unfortunate like this, since Sunday till date, give me my money na what's all this nonsense, I've sent countless mails and even tried calling the useless customer care nothing has been and the response I got what to exercise patience, exercise patience from Sunday till day, your system isn't undergoing any maintenance yet my money is still pending, give me my money before something bad happen to y'all individually ### 1/5 — The worst exchange to trade with, delay of payment for weeks after withdrawal *2022-11-17, version 3.0.0* See God will definitely punish all of you working in that exchange, from the ceo down to the very last person, y’all all are bastard, criminals and nothing good will come out of your miserable lives for what this stupid godforsaken exchange has done to me and still doing, what’s all this rubbish now, why are you guys so unfortunate like this, since Sunday till date , give me my money na what’s all this nonsense, I’ve sent countless mails and even tried calling the useless customer care nothing has been and the response I got what to exercise patience, exercise patience from Sunday till day, your system isn’t undergoing any maintenance yet my money is still pending, give me my money before something bad happen to y’all individually ### 1/5 — Unpaid for a months now and no one picking my call or return my email *2022-11-14, version 3.0.0* First you scam me with Steam card many months ago I stop and you scam me with BTC also I trade my BTC now withdraw money is issue now Why are you people be like this what kind of human being are you ? And you keep sending useless email, that your app is fine when you know you’re a scam why are you allowed trading to send btc out is a problem If you didn’t return my money you guys no go no peace ### 1/5 — I pity who wan use this app or who dey continue dey use am *2022-10-26, version 3.0.0* For the past 48 hours now they still have not credited my account, and no support reply. No live chat working, they have been like this for a long time now and still don’t want to change: using patricia app is better than this one I swear. Please do not install ### 2/5 — Delay *2022-09-30, version 3.0.0* The delay you guys give is too much the app is good. It you guys needs to work on your withdrawal system is so poor it won’t make people do business with you guys that’s the only problem you guys are having. And the costumers care line they don’t pick too I don’t why you guys have a ling when they don’t pick ### 1/5 — If you like yourself don’t trade with this app again cause they won’t pay you they’re criminals *2022-09-23, version 3.0.0* I’ve been waiting for about 2months now this criminals have been holding my money and refuse to give me my money I’ll call the number once they know it’s me that’s calling they won’t pick while it’s ringing and if I call in few mins time they’re in another call already they’ve been doing this to me for 2months now not picking my calls or replying to my email definitely they’re attending to the people they’re getting ready to steal from and snubbing they people they’ve stole from they’re all criminals there and they’re all what they’re doing they’ll steal from you and snub you at times the agent won’t even reply back you text they all know what they’re doing don’t trade with them again they’re all criminals ### 1/5 — Withdrawal *2022-09-12, version 3.0.0* When will your withdrawal be back and when will I get to send btc to an external wallet. I don’t have access to my stuff for more than 2 months now. pls I need access to my stuff this has take longer than expected. I just want to get my stuff off the app for the past 2 to 3 months ### 1/5 — Unpaid for 3 months still waiting *2022-09-06, version 3.0.0* This app has kept me waiting for 3 months till date, they will send you email like everything is fine, when you trade with them it’s like you are in a cage cos you don’t know anything and their agents as don’t know about them.. it’s becoming serious that actions need to be taken for this app to be banned cos they cost more harms than good to their customers.. I made another transaction with agent told me I have being credited still no alert asked for a screenshot of the payment he said they don’t send screenshots that’s so ridiculous cos I have being waiting for almost one hour now .. you all should try Pandar cos this app will cost more pains, they have million of people queued for payment and yet they still act like everything is fine send you emails to trade with them that everything is fine, when your customer complain day after day and nothing is being done about it . ## Frequently asked questions about Rocket by Chiji14xchange ### What does the Rocket by Chiji14xchange app do? This app allows users to securely transact and exchange bitcoins and gift cards. It prioritizes safety with adequate security features to guarantee client protection at all times. ### How can I get help if I have a problem? The app features a fantastic chatting system that enables direct communication with online agents 24 hours a day. You can chat directly with support for any assistance you may need. ### Is the app free to use? Based on the provided information, the app is free to download and use. There are no mentions of subscription fees or upfront costs for basic functionality. ### What kind of security does the app offer? The app is designed with adequate security features to ensure the safety of clients during all transactions. This aims to provide a secure environment for exchanging bitcoins and gift cards. ### What can I exchange on this app? You can transact and exchange bitcoins and various gift cards through the app. It serves as a platform for trading these digital assets securely. ## Version history (last 1 release) ### 3.0.0 — 2022-03-01 added announcement feature fix kyc bug related issues updated ui fix bugs ## Apps similar to Rocket by Chiji14xchange | App | Rating | Price | Category | | --- | --- | --- | --- | | [TaxTool](https://appshunter.io/ios/app/taxtool/id1515003020) | — | Free | Finance | | [BCU Bank](https://appshunter.io/ios/app/bcu-bank/id1179612720) | 1.0 (1) | Free | Finance | | [SmartXpense](https://appshunter.io/ios/app/smartxpense/id1220174080) | 5.0 (2) | Free | Finance | | [Exchange Rates Kyrgyzstan Som](https://appshunter.io/ios/app/exchange-rates-kyrgyzstan-som/id1513290920) | 2.0 (1) | Free | Finance | | [Canal Fácil](https://appshunter.io/ios/app/canal-facil/id1510249500) | — | Free | Finance | | [云闪付商户通](https://appshunter.io/ios/app/id1219120000) | 1.0 (2) | Free | Finance | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*