# RockItCoin - Buy Bitcoin Now — user reviews > 54 indexed App Store user reviews of RockItCoin by RockitCoin, rated 3.10/5 from 159 ratings. - Source: https://appshunter.io/ios/app/rockitcoin-buy-bitcoin-now/id1476730078/reviews - App overview in markdown: https://appshunter.io/ios/app/rockitcoin-buy-bitcoin-now/id1476730078.md - Rating breakdown: 5★ 67 · 4★ 14 · 3★ 11 · 2★ 8 · 1★ 59 ## What do users think of RockItCoin? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Quick transactions (when they work) - 👍 Nicely printed receipts - 👍 Pleasant experience (rare) **Cons** - 💸 Extremely high fees - 💸 Inflated exchange rates - ⏳ Long delays for transactions - 🚫 No response from support - 🚫 Fake transaction IDs - 🚫 Funds withheld - 🚫 App crashes/closes - 🚫 Account access issues - 🚫 Security concerns - 🚫 Stolen Bitcoin - 🚫 Unsuccessful purchases charged - 🚫 Lost money **Commonly reported bugs** - BTC not appearing on blockchain explorer - Balance not updating without app restart - Funds not showing in wallet after purchase - Transactions stuck on loading - Bitcoin withheld with no trace - Fake transaction IDs provided - Bitcoin missing from account - Unconfirmed transactions - Unable to access account after login changes - App crashes on login/opening - App keeps closing - Unable to change password **Most requested features** - Fix currency update for received BTC - Implement 2-factor authentication for sending crypto - Improve customer support responsiveness - Allow access to accounts with changed login methods - Fix app crashing/closing issues - Allow users to increase or cancel unconfirmed transactions with low fees ## Newest reviews (14 of 54) ### 1/5 — Let my Etherium swap to Bitcoin or let me send the Etherium out. *2025-03-26, version 3.7.1* I swap BTC to Etherium and now they won’t let me swap it back to BTC and they won’t let me send it to another Etherium wallet address. What’s happening I need my money urgently ### 1/5 — It’s over 18 hours My bitcoin as not been credited *2025-03-20* I used your bitcoin machine to send bitcoin into my wallet It’s been up to 18 hours now I’ve not been credited and the payment as not been detected by my wallet Your atm gave me a fake transaction ID that I can’t track on the block chain network I hope you guys are not trying to scam me? Please I need a response as soon as possible if not I will pay blogger to post negative and terrible things about your atm machines and bad services I have my payment receipt for the two transactions I made I have it with me I have contacted your customer care several times and I didn’t get any feedback from them Kindly treat as urgent **Developer response:** Hi there – we’re really sorry to hear about your experience. That definitely isn’t how things should work, and we understand your concern. Please contact our support team right away at 888-702-4826 or send an email to support@rockitcoin.com with your receipt and transaction details. We’ll make sure your case is prioritized and looked into immediately. ### 1/5 — Theif *2024-08-16, version 3.6.0* , don’t use it I was scam of 400 usd on it this morning.. I tried to purchase coin and it unsuccessful and they already charge my cl bank ### 1/5 — Do NOT use! *2024-04-20, version 3.4.5* It required me to pay a minimum of $238 just to get past fees. Then after all went through to my wallet, I ended up with $100. The fees are %125! Use Crypto.com ### 1/5 — Very stupid app *2024-01-31* I regret using this app. I sent coin to my Binance and I have been waiting for the past 5 days for my coin to arrive. It has not **Developer response:** Hi there, We're sorry to hear about the delay you've experienced. Please contact us by phone at 888-702-4826 or email us at support@rockitcoin.com so we can look into this for you right away. We're here to help! ### 1/5 — SCAM *2024-01-02, version 3.3.1* Do not trust this company. 20% fees and they won’t send your crypto. ### 2/5 — Deposited and no balance received *2023-11-24* Once buying Bitcoin becomes simple and there’s no tricks and loops; apps and machines like this May be useful as far as the concept goes. Performance on the machine and me getting the small deposit I made available would actually give this idea 5 stars. **Developer response:** Hi, Thank you for your feedback and for recognizing the potential of our service. We're continuously working to simplify our processes and enhance user experience. It sounds like there might have been an issue with your transaction. Please contact us at 888-702-4826 or support@rockitcoin.com so we can ensure everything is resolved promptly. We're committed to earning that 5-star review from you! ### 1/5 — Missing bitcoin *2023-10-28* I woke up this morning and my bitcoin got missing… I’m not new to the app I have been using it for months … suddenly they said they partnered with edge that for me to access my funds I need to link or sign up for edge wallet account first… I signed up for one cause I never had an account with edge which I have no idea about…. Meanwhile all of this is happening on rockit coin app , I wasn’t directed elsewhere… I did sign up for one , up till till now my bitcoin is missing.. the funniest part is they cleared all my transactions history, it now looks new like I never did any transactions… that’s stealing by trick… don’t you ever keep your fund on rockit it’s not safe..!!! **Developer response:** Hello, We are truly sorry to hear about your experience and understand your frustration. Please reach out to us immediately at 888-702-4826 or support@rockitcoin.com so we can verify your account details and address this situation promptly. Your trust and security are our top priorities. ### 1/5 — My bitcoin haven’t been confirmed since two days ago *2023-09-22* I sent bitcoin from my wallet for the past few days and it is still unconfirmed I don’t understand what is going on I need my bitcoin to be recovered or confirmed in the next few hours or else I’m blackmailing this app **Developer response:** Hello, We apologize for the inconvenience and understand the urgency of your situation. Please contact us at 888-702-4826 or support@rockitcoin.com as soon as possible so we can help resolve this matter quickly. Your satisfaction and the security of your transactions are very important to us. ### 1/5 — Scammers *2023-09-13, version 3.2.1* Imagine 115$ fee for 600$ that is a day light robbery, don’t use this app or the atm machine bunch of thieves ### 1/5 — How can I increase or cancel my unconfirmed transaction with low fee *2023-06-27, version 3.1.3* How can I increase or cancel my unconfirmed transaction with low fee ### 1/5 — This App needs to be reported to FBI *2023-04-05, version 3.0.7* I can’t access my account anymore. Everything has been changed from using Username and Password to Email and Password. Yet when you try it they say your email and details not recognized. No sections for Back Up Code to regain your Account (The worse part of it is No Customer Support Service responding.) This is a Scamming platform. Bring the old ways of login in back and make sure our monies are intact. ### 1/5 — This new update is really mess *2023-03-15* I can’t login to my account everything changed ### 2/5 — Put in $20 and immediately lost over $6 *2022-11-09, version 2.3.1* Put in $20 dollars this morning and it’s now worth $13.66. I’m thinking i got ripped off. Glad i started low. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bitcoin withheld after 9 hours with no trace on the blockchain explorer *2026-04-03* Hello RockitCoin Support, I used one of your ATMs to send $100 BTC to my wallet about 9 hours ago, but the transaction has not appeared on the blockchain and I have no TXID. ### 1/5 — Fix the currency update when you receive btc *2026-03-11* This app is very great but recent updates are not working well when you receive a btc you have to close app and reopen before you will see you current balance it wasn’t like this previously kindly fix this ### 1/5 — Scammer *2026-03-01* This people are scammers I added crypt to my account with my debit card they seems to take all my money from my bank I want all refunded scammers ### 1/5 — Missing Bitcoin/ Bitcoin Balance not showing *2026-02-03* Please what’s going on. I purchased Bitcoin from your Bitcoin ATM machine for over 6 hours . It’s showed new transaction was received , but the funds is not showing on my Bitcoin wallet . I have Synce my Bitcoin wallet over and over again yet , my Bitcoin balance is not showing the transaction amount . This is very very . I want an immediate response now or I’ll have your app reported to the appropriate channels … This is very very bad and it’s beginning to look like a fraudulent activity ### 1/5 — Scam *2025-11-03, version 3.7.9* I sent money to my wallet to get money to my husband so he could come home RockItCoin decided they didn’t want to send it so now I’m trying to get my money back! They take your money right then but they take their own sweet time giving it back I will never use RockItCoin again ### 1/5 — DOESNT WANNA SEND MY BTC *2025-08-12, version 3.7.6* I been trying to send my btc to another waller amd its been loading for more than 1hr dont do nothins just stay loading never sends it ### 1/5 — DO NOT USE *2025-07-15, version 3.7.5* purchased coin at a machine over 15hrs and it still hasn’t shown up on my wallet… ontop of the outrageous 20% fee that was charged. DO NOT USE. ### 1/5 — Don’t use, not secure *2025-06-18* Security is lacking, there’s no 2 factor auth to send crypto. I had nearly $3000 worth of bitcoin stolen. After the fact, I’m aware there’s not much support can do, but they just flat out ignored my email, no response whatsoever. If you want to have your crypto secure, do not use RockItCoin. They lost my money ### 1/5 — Subject: URGENT – Missing Bitcoin Transaction / Immediate Action Required *2025-04-12* I used your Bitcoin ATM to send funds to my wallet, and it’s been over 24hours without any credit to my wallet. The transaction is not being detected on the blockchain, and the transaction ID provided by your machine is fake — completely untraceable. This is unacceptable. At this point, it’s starting to look like a deliberate scam. I have payment receipts for the two transactions I made and will not hesitate to take serious action if my funds are not released immediately. Your customer support has been completely unresponsive despite multiple attempts to reach out — this only makes the situation more suspicious. If I don’t get a response and resolution within 24 hours, I will: • Report your business to the appropriate financial and regulatory authorities. • Contact consumer protection agencies. • Publicly expose your ATM services for fraudulent activity through major blogs and social media platforms. This is your final warning. I expect my Bitcoin or a full refund without any further delay. **Developer response:** Hi there — We're sorry to hear about your experience. Please reach out to our Customer Support team right away so we can look into this for you. You can contact us directly at support@rockitcoin.com or call 888-702-4826. Be sure to include your receipt details and transaction information so our team can assist you as quickly as possible. We’re here to help resolve this issue. ### 1/5 — Missing Bitcoin *2025-04-04, version 3.7.2* I purchased a coin for over 8hours …. Didn’t get the it … there’s no traces of it either on the blockchain ## Most praised reviews (10 highest-rated) ### 5/5 — Exclusively outstanding trading app for all cryptocurrencies users *2023-09-14* I was so dissatisfied to carry out necessary probing but i really wanted to leap on the crypto trading and investment aim. Unfortunately for me, I invested 53,450 USD worth of bitcoin with a fraudulent company. I was delighted to observe my account increase to 230,200 USD within a couple of weeks. But i didn't realize i was dealing with a bogus company, until i tried to make an attempt to withdraw. I made a withdrawal request, and noticed my account was suddenly blocked for no apparent reason. I tried contacting their customer support, but all to no avail. I needed my money back at all cost, because I couldn't afford to let it go. So i tried all possible means to make sure i recovered my scammed bitcoin. I did a lot of online search for help, and tried to see if there were other people who had any similar experience. I stumbled upon a cryptocurrency forum were a couple of people mentioned that they had been through the same process but were able to recover their lost cryptocurrency, funds with the help of Primetrustcryptorecovery AT gmailcom. So i file a report and he was able to help me get back all my lost funds within 1 week i feel indebted to him. Apart from trying to express my gratitude to them once again using this medium, I will commend anybody who wants to recover scammed bitcoin, stolen cryptocurrency, funds lost to binary options forex, investment and any other form of online scam reach out to Primetrustcryptorecovery via GMAIL com ### 5/5 — Apps so good and simple , so best to safe btc *2023-02-25* Apps so good and easier to buy Bitcoin than other apps I know very soon , all other people will know this is the best apps so simple and fast as well I give you 100% **Developer response:** Hi there, Thank you so much for your kind words and for giving us a perfect rating! We're thrilled to hear you find our app simple and efficient. We're committed to providing the best service and appreciate your support in spreading the word! ### 5/5 — App good but *2022-10-13, version 2.3.0* Why can’t I access my account anymore. It doesn’t open again. It keeps acting like it’s on glitch all day. Tap on it but it goes back please I need to fix it because I have coins in there ### 5/5 — Easy to use *2022-08-15, version 2.2.1* Great customer service and easy to use! ### 5/5 — Quick and Easy *2021-03-12* I’ve been using RockItCoin for about 6 months, purchasing bitcoins from them has been super easy and fun. Within minutes your bitcoins show up in your wallet. Thank you! ### 5/5 — Pleasant experience *2021-02-07* I had extreme doubt and anxiety when initially coming to use a Rockitcoin ATM. Within minutes my confidence was reassured when I received my elegantly printed paper receipt of my transaction. The cantankerous ock allayed my fears. ### 4/5 — Why 2 receiving QR code ? *2025-10-13, version 3.7.8* Good ### 4/5 — Honestly not horrible *2024-04-19* when purchasing this product, it was very easy to locate my wallet and be able to insert the amount needed for the bitcoin to be transferred to my wallet the receipt was nicely printed, and the whole transaction was smooth. The only problem I would say is that the fee is very very high. **Developer response:** Hello, Thank you for your positive feedback about the ease of use and smoothness of your transaction! We're glad to hear that you had a good experience. We take your feedback on our fees seriously and are continuously working to balance service quality with cost. Please reach out to us at 888-702-4826 or support@rockitcoin.com with any further concerns. ### 3/5 — High fees *2023-11-13* I introduced it to someone to get bitcoin for as low as $50. The fee was so high that the person totally disagreed, please work on your unreasonable high fees $12 is so high for a fee to purchase $50. Then $38 is remaining , please work on that **Developer response:** Hi there, Thank you for your feedback. We understand your concerns regarding our fees and are constantly reviewing them to ensure they are competitive and fair. We invite you to contact us at support@rockitcoin.com with any further concerns. ### 2/5 — I’m trying to sell them a lot *2024-09-03, version 3.6.1* Not good no response --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*