# Rockstar Original — user reviews > 150 indexed App Store user reviews of Rockstar Original by Starship LLC, rated 4.90/5 from 15,377 ratings. - Source: https://appshunter.io/ios/app/rockstar-original/id1453928204/reviews - App overview in markdown: https://appshunter.io/ios/app/rockstar-original/id1453928204.md - Rating breakdown: 5★ 14,076 · 4★ 815 · 3★ 229 · 2★ 51 · 1★ 206 ## What do users think of Rockstar Original? Overall sentiment: positive **Pros** - 👍 High-quality clothing - 🚀 Fast delivery - 💎 Great styles and designs - 🤝 Excellent customer service - 👌 True to size - 💯 Affordable prices - 🔥 Unique and trendy clothing **Cons** - 🐛 Difficulty with returns and refunds - 🤔 Inconsistent sizing - ⏱️ Slow shipping at times - 🤖 Poor communication from customer service - 🚫 Frequently out of stock items **Commonly reported bugs** - Order status not updating - Checkout process issues - Compatibility problems with older devices **Most requested features** - Expand size options, especially smaller sizes - Improve return and refund process - Enhance communication with customers - Restock popular items more frequently ## Newest reviews (13 of 150) ### 2/5 — Needs another update *2026-07-19* I put items in my cart online. But for some reason they did not merge to the app. I made sure to be logged in on both accounts. It was very frustrating to have to remember what I put online to put in my cart again. And when I try to go to the help center on the app it gives me a white screen. This app needs to be updated. ### 3/5 — Advertisement *2026-01-27, version 17.6* They saying track suits starting at 19$ but then I click and the tack suits are 39 to 45 dollars i don’t care about the prices it’s just false advertisement at this point I can sue y’all for that ### 3/5 — pants *2026-01-24, version 17.5* if they move away from the stack and flared jeans ts would be fye, need more slim fitted pants ### 2/5 — Horrible service *2025-12-16* If I ever order again it won’t be for a holiday or a special occasion. They have nice items. Very poor customer service. I’ve ordered about 3 weeks ago and my order still hasn’t shipped out yet. I’ve never ordered anything that takes so long to ship out. Very disappointing, there’s also no one to talk to. Keep this in mind. ### 1/5 — Stressful *2025-10-27, version 16.7* I like what I see online it’s just I’ve been trying to place this order since lastnight and the system Kept glitching ### 3/5 — Glitch *2025-10-23, version 16.7* Please fix this app!! It keeps glitching !!!!!! But they have some very nice clothes ### 1/5 — Says free shipping *2025-10-22, version 16.7* Says free shipping if you spend over $50z I spent $65 and was still charged $9.95 for shipping ### 1/5 — Horrible *2025-10-21, version 16.7* I purchased a blue women tracksuit with the order protection. The sweatpants were great I love the outfit and quality but the hoodie only came with one sleeve the other sleeve didn't have the finished elastic at the wrist. How stupid. Not only that all I wanted was to exchange it and I'm not able to do that I have to return the outfit pay 13$ and wait another two weeks ### 2/5 — Good quality but bad customer service *2025-10-12, version 16.7* I have made orders on here before that came in fine in good timing but my last 2 orders one that i havent been updated on in 18 days and one that i havent been updated on in 9 days i spent 400 dollars plus the 20 for the premium for 2 day shipping its just ridiculous its taking this long and that you can pay 5 dollars on new orders now to have priority over everyone else waiting on there orders i called too early in the week and they said they would have it shipped out in 5-9 days because they moved warehouse on the first but its been 9 days and also 18 days on my other order ### 3/5 — My order *2025-10-08, version 16.6* I put in for a 400 and something dollar order on 20 September. I have not received my order yet today is October 8 and I’m very dissatisfied. ### 1/5 — Sold out *2025-08-16* i’m now deleting the app because everything i want as far as jeans and sweatpants it’s sold out. i’ve been trying to get these specific pants for months and it has been labeled as sold out for literally months. Their items are never restocked. i’ve never seen a company that doesn’t restock their products. if you guys aren’t going to restock the item just simply remove it from the app or take it down permanently. ### 1/5 — trash tracking detail *2025-04-26, version 15.8* i ordered from here because of the hype, i saw what i wanted n i ordered it and then when i ordered it i was patiently waiting until today. they didnt even send me no email of my tracking order, and it said it got delivered in the mailroom, the second i looked at the notification i was shocked because it said it delivered 1 hour ago and it somehow gave me the notification right now so i think it got stolen ### 1/5 — No cancellations on orders *2025-04-24, version 15.8* Basic clothes, terrible organization. Will NEVER order for you guys again! ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible quality and sizes. *2026-04-15, version 18.1* Very terrible quality, Primark type quality clothing. The size are very terribly matched up, for example large sweater is so tight but the matching set pants are humongous. Honestly just save your money if you’re thinking about buying from them. ### 1/5 — Theft of Funds *2026-02-28, version 17.9* I placed an order they took the money then canceled my order it’s been 2 weeks still no money mind you guys I spent $239.71. ### 1/5 — SCAM *2026-02-06, version 17.6* DO NOT ORDER ANYTHING FROM HERE!! THEY ARE SCAMMING PEOPLE OUT OF THEIR MONEY. I ORDERED HERE THE FIRST TIME AND GOT MY ORDER CANCELLED, I CHECKED TO SEE WHY AND IT SAID BECAUSE OF FRAUD (THEY’RE THE FRAUDS) SO A WEEK OR TWO LATER I TRIED AGAIN AND THEY TOOK MY FKN MONEY AND CANCELLED MY ORDER SO IM GOING TO BE PRESSING CHARGES. I HAVE THE SCREEN RECORDINGS AND ALL OF THEY’RE INFORMATION. ### 1/5 — They don’t refund *2026-01-19, version 17.5* I purchased clothes for my daughter. They sent the wrong color. It took two months to get them and when they arrive, they were the wrong color. I asked for a refund they told me they only give store credit. ### 1/5 — El peor servicio *2025-12-21, version 17.4* Por qué carajos tiene que durar tanto un paquete en llegar es muy estúpido no dicen fecha ni nada odio esta mierda vallanse al carajo ### 1/5 — Return policy sucks *2025-12-17, version 17.4* I bought size 34 pants and they don’t fit at all, and all my pants are size 34 from this app. No exchanges store credit only and they take $12 off store credit for returns that’s not even my fault. So I have to pay for them making the pants wrong. Not coo beware. I also bought sweat pants the pockets where stitched together on one side another defective item that I have to pay for. ### 1/5 — Return no refund *2025-12-12, version 17.4* I returned the package, the jeans pant was too big, but unfortunately I didn’t get my refund credit back until now,it’s been 20 days since I returned my package, I tried contacting the customer service team still no response. ### 1/5 — Lapses is Service *2025-11-29* As a company manager that works in streamlining services this company does a terrible job at that. When you try to get any assistance with an order during peak order season the AI bots they have generating responses are terrible and do not offer proper resolutions. They also reject orders if you use anything different from your IP apparently which I find very frustrating due to frequent travel. I had two orders cancelled and the only resolution was to give up my ID and billing statement to an AI chatbot. I hate that I have to say this, but a clothing company should offer better resolutions than to give up your personal information and documents to order CLOTHING. It's a clothing website not a bank. Do better Rockstar. ### 1/5 — no refunds *2025-11-27, version 17.2* doesn’t let u refund anything even though it says they have a refund policy ### 1/5 — Not worth the money *2025-11-03* Ive spent probably around 500 dollars on this app in the last two months just for constant disappointment two packages took over two weeks to send and one i never received and they wont answer me about a dispute there clothing is mad poorly all of there clothing that can be washed in a washing machine gets ruined after 1 or 2 washes dont believe there tags if they say washing machine safe ## Most praised reviews (10 highest-rated) ### 5/5 — Help and quality *2025-12-16* I definitely thought I'd have problems with the address and practically thought my order wouldn't arrive, but honestly, the customer service was great. They responded super fast, and my order did arrive. The quality was excellent, and it arrived super late—a month! But if they keep up this good customer service, it's fantastic! ### 5/5 — DeLyteful design inc *2025-12-09, version 17.3* I really love your style ### 5/5 — App *2025-10-26, version 16.7* Excellent app work smooth and clean ### 5/5 — Love the clothes *2025-10-22, version 16.7* I love that I finally found pants and sweats long enough for me and my family we are tall ### 5/5 — Great *2025-10-17, version 16.7* Products fit very well and have very fast shipping. Very satisfied ### 5/5 — Check out *2025-09-30, version 16.4* The app isn’t letting me check out please fix this winter coming ### 5/5 — FAST SHIPPING Perfect fit 10/10 *2025-06-10* I placed a order and it only took 11 days not counting Sunday fast delivery Nice apparel pants hoodies tees shorts all perfect fit I’m about to place another order because the Sale is prices are Mind blowing Love ROckStar Original 🥰 Support the brand . ❤️💙🤍 ### 5/5 — Rockstar *2025-04-06, version 15.6* Good clothes and drip ### 5/5 — Killer Graphics *2025-03-09, version 15.4* I just placed my third order and have loved your clothes. The bold colors and graphics rock, and great quality too. 🔥🔥🔥🔥🔥💯 ### 5/5 — Rockstar Lifestyle *2025-01-26, version 15.3* Hands down the best, never disappoints me --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*